As the title says Michael, Guido and the staff made our Marrakesh stay just superb! From start to finish they made our trip hassle and stress free, as well as giving the best advice we have ever received about an area we are visiting. The Riad itself is beautiful and perfectly placed in a central location allowing all attractions with in the Medina walls just a quick 10-15 minute walk which in itself would be worth 5 stars but there should be one extra star for the fantastic service provided by the staff and owners. If I had to give just one bit of advise, trust in the recommendations of Michael and Guido, every piece of advice they gave us was fantastic and made our trip just perfect.
From before even arriving they answered all my queries promptly via email, arranged food on our arrival and transfers from the airport to the front door of the Riad (Taxi transfer to Jemaa el-Fnaa and then a guy to carry the bags to the door). On the first opportunity Guido sat down with a map to give us the “ins and outs” of Marrakesh, this did not just include what attractions to visit but also how to deal with taxi drivers, the Souk tradesman and just about every other aspect required – this time was truly invaluable. At every point of our trip Michael and Guido answered our numerous questions and queries, not just this they make you feel the Riad is your home away from home – it is hard to describe just how welcoming they are.
The food at the Riad is gorgeous, we arrived to a three course meal on our first night (pre arranged) and it was the perfect start to the holiday. The food was the best we had in Marrakesh, breakfast every morning was fresh and the quantity was far greater than we could ever have eaten (fresh fruit, pastries, eggs in which ever way you wanted cooking, pancakes and jams). If I had to suggest one item to try it would be the couscous, it was fantastic; this is nothing like anything I have ever tasted.
One day my partner and I managed to get a little lost going to the Marrakesh museum, actually 1.5 hours, on arriving back at the Riad, Guido arranged for one of the staff to guide us round the Souks to get to our destination. This is an example of the fantastic service the guys provide, they literally could not have done more. They suggested restaurants, spas, trips and places for lunch for us to try, all were great suggestions – you have to try the dual hannam/massage it was so relaxing.
If you can, book with this Riad – you will not be disappointed!
- Official Description (provided by the hotel):
- NEW IN MARRAKECH - MEDINA : Hello, we are 2 friends of Paris and we have just opened a bed and breakfast in a beautifull Riad only 2 minutes walking to square JEMMA EL FNA.Swimming-pool, Jacuzzi, terrass with a lot of sun.The Riad is luxurius with 5 " Suites "Welcome ! ... more less
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