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“the perfect boutique hotel” 5 of 5 stars
Review of Palais de l'O

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Palais de l'O
Ranked #279 of 1,176 Marrakech B&B and Inns
Certificate of Excellence
London, England, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“the perfect boutique hotel”
5 of 5 stars Reviewed January 2, 2013

Simply a fantastic place, very clean, good beds large rooms, and with great Spa facility particularly for an hotel of this size.
The staff was exceptionaly attentif to make sure that we will enjoy our stay. Nothing we could ask was too much trouble. From the start when we arrive at 12pm and asked for some food, I expected a sandwich or a quick snack, not a plate of fresh and delicious crudity (vegetable herbs and fruit are grow in the Hotel estate) followed by a tagine and a dessert. Or having the spa traitment outside the normal hours, a breakfast served at 11.30 because we over slept...
Every where I could go the staff will say hello remembering my name. Overall it was very close to perfection, the only downside was that there is no menu, so if you haven't mention to the reception that you will eat at the hotel, for lunch or dinner the choice will be limited. But on the other hand with a little notice you can ask for almost anything and they will cook it for you.
We tried few good restaurant during our stay, but the best we had was at the hotel. Simple but very tasty and flavorsome.

While there is no special activity for kids, the staff did they best to entertain my young daughter, (they spoiled her really).

We tried various hotel (not La Mamounia) none of them could match with le Palais de L'O

Basically for me there is only one place to stay in Marrakesh, I hope to be back soon.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Philippe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILIASS B, Directeur général at Palais de l'O, responded to this review, January 21, 2013
Dear guest

Thank you very much for your comment on Tripadvisor regarding your recent stay at Palais de l'O.
I am glad that you had a wonderful time with us and that you were pleased with the services provided by our staff.I will take great pleasure in sharing your compliments with all of them.

I appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

Please rest assured that it would be my personal pleasure to welcoming you again at Le Palais de l'O in the near future.

Kind regards,


Iliass Benzitoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    139
    30
    11
    4
    3
See reviews for
42
81
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3
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed December 15, 2012

This beautifully designed hotel was an amazing experience, surrounded by beautiful gardens, the room i had has a priceless view of the atlas mountains, phenomenal spa, excelante food (to die for) perfect service, can't wait to come back.
But keep in mind it's 15 min from the city center which was my choice to stay away from the city noise and enjoy tranquility.
Nothing says romance like this superb hotel which was for me the perfect spot for a romantic stay.

Room Tip: Ask for a mountain view
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Edwards S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palais d, Directeur général at Palais de l'O, responded to this review, October 9, 2015
Dear Sir,

On behalf of the whole Palais de l'Ô by Unik Palais, Marrakech team, I would like to thank you for sharing such an inspiring review of your stay among us.

It has been a real pleasure having you with us, and we are already looking forward to your second visit at your Marrakech home.

Warms regards,

UNIK PALAIS

Riad zÔlah - Palais de l'Ô - Ôcean Vagabond - Villa de l’Ô

Boutique hotels

Marrakech & Essaouira -Maroc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New york city
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 22, 2012

We spent 4 nights of our recent honeymoon at Palais de l"O in Marrakesh. We arrived late in the evening at the Marrakesh airport, but the hotel arranged for our pick up.

The hotel is located few Kms from Marrakesh and offers some comforts of a larger, more traditional hotel. We had TV and mini-bar in the room. The rooms in the hotel are very nice, and a bit more hip than the average riads in other cities like Fes and Meknes. Room service is available should you request it. We slept very good as the area is very quit .
There is a restaurants in the hotel offering traditional Moroccan food and international cuisine. Breakfast is offered each morning (and is included in the room price) in the hotel's garden . Be sure to try the fresh omelets, they are excellent!!
The service is outstanding
Ilyass, the general manager of the hotel was very helpful and recommend nice places to visit.
they have also a beautiful hotel in Essaouira where we had lunch one day during the visit they organize for us.
We will for sure return while we visit Marrakesh next time.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank am3doure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILIASS B, Directeur général at Palais de l'O, responded to this review, January 21, 2013
Dear Guest,

Thank you for visiting LE PALAIS DE L'O Marrakech and taking the time to share with us your outstanding honeymoon to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true.

We look forward to welcome you back to LE PALAIS DE L'O for another amazing
Trip where you’ll continue to discover more and more wonderful areas at LE PALAIS DE L'O

Best Regards from Marrakech!

ILIASS Benzitoun
General manager
UNIK PALAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massapequa, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 18, 2012

This residence was the perfect place to get away from it all. It gave us the peace and quite we were looking for still the center of Marrakech was only 20 minutes away. New facility, with accommodating and warm staff that reflects the local culture. We loved it and We would definitely go back!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Ben N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILIASS B, Directeur général at Palais de l'O, responded to this review, January 21, 2013
Dear guest,

Thank you for choosing Palais de l'O your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.

We hope to see you again on your next visit to Marrakech.

Sincerely,

ILIASS Benzitoun
General Manager
UNIK PALAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 3, 2012

Palais de lo is amazing... the people, the service, the place, the location, everything!
If you go to this Ryad you have to stay in one Unik Palais suite is a great experience. There you have everything,
I hope to come back as soon as possible.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hajarita25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palais d, Directeur général at Palais de l'O, responded to this review, October 6, 2015
Dear Guest;


Thank you so much for for sharing your experience on TripAdvisor ! I am happy that our décor and services matched your expectations and I sincerely hope to have the pleasure of welcoming you for a longer visit next time.

Yours sincerely,

Iliass Benzitoun
Général Manager
UNIK PALAIS

Riad zÔlah - Palais de l'Ô - Ôcean Vagabond - Villa de l’Ô

Boutique hotels

Marrakech & Essaouira -Maroc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 2, 2012

This hotel is a sensorial experience since the first step inside. It's calm, you hear nothing but the flow of water, the smell of oriental essences is compelling. The decoration is amazing, a great work of morrocan artists. The service is impeccable, staff always smiling and kind. I can imaging the Alhambra in spain must have been is her best days someting close to this, makes you feel like an arabian king!! I had a wonderful stay, thank you Palais de l'O!!

  • Stayed October 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank edenpeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILIASS B, Directeur général at Palais de l'O, responded to this review, January 21, 2013
Dear Guest,

Thank you for taking the time to write a comment about your experience during your outstanding at le Palais de l'O Marrakech we are delighted to read that you appreciated the service, the food and the Staff.

We hope to see you again soon at the Palais de l'O.

Sincerely

ILIASS Benzitoun
General Manager
UNIK PALAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palais de l'O

Property: Palais de l'O
Address: Route de Fes, Km 12, Douar Oulad Jallal, Commune Oulade Hassoune, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #279 of 1,176 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Palais de l'O 5*
Number of rooms: 20
Reservation Options:
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