Experience the exceptional service and attention to detail from the moment you arrive at this oasis nestled in the Palmarie in Marrakech. You are greeted immediately with the signature orange juice and cinnamon and an exceptionally well trained and coordinated team at the hotel. Each item in the hotel has been carefully selected and tastefully placed; from the intricate mouldings to the elaborate Moroccan lamps.
While not hovering, the staff anticipate your every need and are exceptionally friendly and efficient. They do the small touches very well. Petals on the bed, towels on the chaise lounges, and small talk by the management all add to the easiness into which we fell. The staff treat each guest like the only guest, remembering your name and details.
The spa treats are not expensive and are worthwhile. The gym is underused but well equipped, with towels, water, in a clean and inviting atrium like atmosphere. The various dining locations break up the monotony of always eating in the same place (though the menu could have more options), and the staff are very helpful in arranging day trips to the old city.
The food is creatively designed and presented with artistic flair. The bar and lounge lend to the easy nature of the place, but are immaculate and precisely detailed.
We would enthusiastically recommend the Mosaic to anyone wanting to truly get away and recharge.
- Official Description (provided by the hotel):
- Conveniently close to the beating heart of the imperial city, Mosaic Palais Aziza & Spa, discreetly nestled away in the heart of a green oasis located in the most exclusive recess of Marrakech's palm Grove "La Palmeraie," it is an elegant and serene haven of luxury and simplicity. This five star deluxe boutique hotel offers richly appointed guest rooms, suites, pavilions and garden villas tucked away in 5 acres of lush gardens planted with fruit and palm trees and lined with flower beds tastefully laid out around patios and pools. Harmoniously blending traditional Moroccan architecture with state of the art amenities, attentive service and outstanding facilities created to seduce the discerning traveler. ... more less
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