I sing the praises of Mosaic Palais Aziza! The experience, from beginning to end, was absolutely phenomenal. The hotel sells itself with the pictures. It is exactly like it's representation in photos: romantic, relaxing, mind-boggling beautiful, and CLEAN!
Our room, the junior suite, was more than comfortable. It was beautiful and stocked with everything one could possibly need. It became an exotic, plush home for our 8 day stay. Many evenings and mornings would be spent on our balcony, dining on room service or simply taking in the chirping birds and the sweet smell of the hotel's flowers. The housekeeping crew is top notch! Everything was spotless, and they were kind enough to come in later in the day when I lingered in the room too long.
The staff is comprised of the most professional, kind, helpful, and attentive people I've ever come across in a hotel. The entire management staff- the bar manager, the restaurant manager, the hotel general manager- is attentive and engaged with their guests. There were two separate personal incidents (not hotel related) that came up in which we needed some extra help. They bent over backwards to help us solve our issues and to make our stay more comfortable than I could have ever imagined.
The front desk was so helpful. They were very helpful with with restaurant recommendations, excursions, and calling drivers. They were happy to help at any time of the day or night with any need.
The pool staff was wonderful as well! Poolside drinks were consistently replenished and fresh towels were provided very regularly.
The restaurants were both delicious! The breakfast is absolutely delicious, and lunch offers a nice, shady reprieve from the pool with light options for the hot heat! Dinner was amazing (try the lamb- unbelievable!) and the bar is second to none.
The hotel is just on the outskirts of Marrakech, but I absolutely loved that. It offered a reprieve from the busy and noisy nights in the heart of Marrakech.
I have every intention of returning to Mosaic Palais Aziza one day. The staff became like a small family, and the hotel served as a home away from home. It would be such a joy to return (and soon!). They have won me over!
- Official Description (provided by the hotel):
- Conveniently close to the beating heart of the imperial city, Mosaic Palais Aziza & Spa, discreetly nestled away in the heart of a green oasis located in the most exclusive recess of Marrakech's palm Grove "La Palmeraie," it is an elegant and serene haven of luxury and simplicity. This five star deluxe boutique hotel offers richly appointed guest rooms, suites, pavilions and garden villas tucked away in 5 acres of lush gardens planted with fruit and palm trees and lined with flower beds tastefully laid out around patios and pools. Harmoniously blending traditional Moroccan architecture with state of the art amenities, attentive service and outstanding facilities created to seduce the discerning traveler. ... more less
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