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Review of Palais Aziza & Spa

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Palais Aziza & Spa
Ranked #85 of 502 Hotels in Marrakech
Certificate of Excellence
Reviewed April 22, 2013

My girlfriend and I booked the Junior Suite for a 4 day holiday.
The rooms were overlooking the pool side and perfect for day time sun. The room itself was excellent . We ate at the restaurant one evening and the food was superb, other nights we travelled 8 or so Km into the town which was simple as reception were on hand to sort transport.
Again a trip was simply organised for us by the staff to the Atlas Mountains.
The spa downstairs was amazing with a range of treatments including a hammam /massage which was ideal for a couple.
The staff were all amazing really gong out there way to make our stay perfect, they even threw in the odd arm wrestle!
A great place to stay slightly out of the manic city.

Room Tip: Junior Suite poolside
  • Stayed: April 2013, traveled as a couple
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Thank LondonJudgeTravis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosaic P, Public Relations Manager at Palais Aziza & Spa, responded to this reviewResponded May 7, 2013

Dear Guest,

Thank you so much for your review of your recent stay at the Mosaic Palais Aziza & Spa. It is such a pleasure to learn that you & your girlfriend found comfort in your Junior Suite.

Glad to know also that you enjoyed the food at our restaurant as well as our Spa treatment .

We can't wait to welcome you back soon!

Sincerely,

Khadija Doofi
GM PA & Communication Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (375)
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217 - 223 of 375 reviews

Reviewed April 20, 2013

The hotel is located in the "Palmerai" of Marrakech and embedded in a large tropical garden.

Aside everything else positive, guests will be immediately embraced by the calm and laid-back atmosphere, feeling completely being taken care of by the friendly and professional staff.

The rooms are just perfect as well as the facilities.

A perfect retreat and a feeling as being at home.

Room Tip: Junior Suite, 1. floor
  • Stayed: April 2013, traveled as a couple
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Thank UFloersch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosaic P, Public Relations Manager at Palais Aziza & Spa, responded to this reviewResponded May 7, 2013

Dear Guest,

Thank you so much for taking the time to post your review of your recent stay with us at Mosaic Palais Aziza & Spa.

We are delighted to read that you enjoyed your room and we thank you for your kind remarks about our staff. We will certainly share them with the team.

We hope you can come back soon to enjoy again a new exciting experience.

We will look forward to welcoming you back very soon.

Sincerely,

Khadija Doofi
GM PA & Communication Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

Have only good things to say about this Hotel.

I arrived at 8am and they were able to accommodate an early check-in.
That in itself is worth it's weight in Gold, for me!

My room was huge, spacious and perfectly clean.

My bed was exactly the way I like it- firm and comfortable.
The dining experinces was excellent
I was very happy and comfortable in the hotel and would stay here again. The staff were very professional and attentive. Highly recommend for tourists.

  • Stayed: March 2013, traveled as a couple
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Thank Join S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosaic P, GM PA & Communication Coordinator at Palais Aziza & Spa, responded to this reviewResponded May 9, 2013

Dear Guest,

Thank you for your review of your recent stay at Mosaic Palais Aziza & Spa.

We are delighted to read that you enjoyed your room, the food at our Restaurant and that the team were able to efficently serve you.

We will look forward to welcoming you back in the near future.

Sincerely,

Khadija Doofi
GM PA & Communication Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

Beautiful hotel away from all the noise and madness, a relief to escape and be thoroughly looked after in such a lovely, calm but warm and friendly way. They contacted me before we arrived and provided transport direct from the airport. A little bit away from most things but a short readily available taxi ride and your back in the middle of it. Great holiday we will return.

  • Stayed: March 2013
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Review collected in partnership with this hotel
Thank MildredUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosaic P, GM PA & Communication Coordinator at Palais Aziza & Spa, responded to this reviewResponded May 9, 2013

Dear Guest,

Thank you so much for your review. It is such an honor to read that you found everything at Mosaic Palais Aziza & Spa to your liking.

We hope to see you again very soon.


Sincerely,

Khadija Doofi
GM PA & Communication Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

We stayed at the Mosaic Palais Aziza for 5 nights with our 2 kids (4 and 1). What a great experience!
We found the hotel on the web via Tripadvisor. The hotel just opened 6 months ago and is located in a very quite area in the Palmeraie. The garden is beautiful and well maintained. There are 2 large swimming pools (1 is heated at 26° with a children corner). The room are very spacious, very clean and well decorated. We booked a Pavillon: a huge room (bedroom with large living room), dressing, bathroom with hot tub, high ceiling... We decided to upgrade to a Villa, a must: an individual house with two independent bedroom, 3 bathrooms, kitchen, very large living room and... own garden with swimming pool and barbecue!
The restaurant is really excellent and it is easy to order kids food any time of the day. We would have liked to see some change in the menu over the days.
The spa is very good, and we have been able to enjoy some massages with my wife thanks to the very efficient babysitters provided by the hotel.
But the most appreciable quality of this hotel is the service: everybody here wants to make your stay the best and is dedicated to achieve this goal. Particularly, the manager, who is a very open and available person.
We can only strongly recommend this hotel and will definitively come back!

Room Tip: If you can afford, a villa is ideal for a family and you won't be able to come back home after t...
  • Stayed: April 2013, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosaic P, GM PA & Communication Coordinator at Palais Aziza & Spa, responded to this reviewResponded May 9, 2013

Dear Guest,

Thank you for your review of your recent stay at Mosaic Palais Aziza & Spa.

We are truly delighted to read that you and your family enjoyed the quiet and peace in your room, and the overall ambiance and that the service was to your liking.

Glad to know that enjoyed as well food at our Restaurant. With regard to the Menu, we are happy to inform you that we do have now a daily menu elaborated by our chef "Spetiri".

We can't wait to welcome you and your family back soon!

Sincerely,

Khadija Doofi
GM PA & Communication Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

Mosaic Palais Aziza & Spa is a beautiful, small hotel with an amazing pool area and spa. We went there recently for a long weekend and it was perfect to relax for a few days. The only downside was that our room was in a block which had very thin walls and we had to complain twice (in 3 nights) about noise from other rooms. It also helps if you speak French, otherwise you may not get what you think you asked for! Overall, great hotel and I will go back (will just ask for a better room).

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rachael2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

I stumbled on this hidden gem quite by accident, but what a find. Looking for an overnight stay on my way to the Sahara Desert with 4 friends we found this fantastic hotel. It is without doubt one on the best hotels I have ever stayed in.
The ambience, the rooms (we had a free upgrade to a junior suite), the staff, the service, food and restaurant were all first class. From the bowl of fresh fruit in each room to the personal attention given to you by all the staff including the manager was very impressive. I would have no hesitation in recommending this superb hotel and spa to anyone, unless of course they do not appreciate the finer things in life.......as this one of the finest.

Stayed: March 2013
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palais Aziza & Spa

Address: Mejjat 3/38 | Cercle Ennakhil, Commune J’Nanate, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #85 of 502 Hotels in Marrakech
Price Range: $244 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palais Aziza & Spa 5*
Number of rooms: 28
Official Description (provided by the hotel):
Conveniently close to the beating heart of the imperial city, Mosaic Palais Aziza & Spa, discreetly nestled away in the heart of a green oasis located in the most exclusive recess of Marrakech's palm Grove "La Palmeraie," it is an elegant and serene haven of luxury and simplicity. This five star deluxe boutique hotel offers richly appointed guest rooms, suites, pavilions and garden villas tucked away in 5 acres of lush gardens planted with fruit and palm trees and lined with flower beds tastefully laid out around patios and pools. Harmoniously blending traditional Moroccan architecture with state of the art amenities, attentive service and outstanding facilities created to seduce the discerning traveler. ... more   less 
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