My husband took me to Morocco as a Birthday gift and what an amazing and wonderful gift it was. The hotel was simple, modern, beautiful and with wonderful touches of Moroccan designs and finishes. We stayed in the Junior suite, which was simple, elegant, comfortable and you felt that you were being hugged with purple silks. The bed was very comfortable and we all slept like babies. The only issue I felt was that the lighting in the bathroom could have been brighter, but again not a big issue and the drains in the shower and bathtub did not drain very fast, so you would have lots of water around your ankles. However, over all the room was wonderful and very modern, complete with an touch ipad where you could make all your hotel requests, service requests, dinner reservations, spa reservations, view your bill and check the web.
The spa was stunning and services were good. The indoor pool was amazing, however, all three pools in the hotel were not heated, so we did not go swimming, which was a real shame, as we would have really enjoyed swimming in one of their three pools.
It would have also been nice if they had a kids play room, where our daughter could have played and not had to run around the hotel lobby. But I have to say the entire staff was so sweet and kind to our daughter Alia and made us feel right at home. Every day the staff gave Alia flowers and played with her. She seemed very happy there.
The food was good but not many options and not a lot of variety for our daughter, who ate pasta every day. It would have also been nice to have traditional Moroccan food there, but again not a big issue as they sent us to an incredible traditional Moroccan restaurant in the Medina and the food and ambiance there was a true Moroccan experience. We loved it!
The hotel staff were pretty amazing. They seemed to go beyond the call of duty when it came to their guests. They took care of anything we wanted and were always there if and when we needed or wanted something. They also made my birthday and Valentines day extra special, by gifting us a guided tour with a car and guide for one day and also gifted me a pair of traditional leather house slippers, which I thought was very sweet. They were all so loving and caring towards our daughter Alia and made her feel comfortable and safe in the hotel. We used one of their babysitters on Valentines day and although she was a bit costly at $20 an hour, she was worth it. She was gentle and warm and when we returned from our date night, we came back to a sleeping baby, which was nice.
All in all we had a wonderful stay and would come back and stay here again the next time we return to Morocco!
I would like to thank the wonderful and helpful staff of the Delano Marrakech, we really appreciate all the care and effort you put in to making our stay with you a great one! Alia also sends her love and thanks you all.
The Hames Family
- Official Description (provided by the hotel):
- Located in the heart of a vibrant and magical city, The Pearl Marrakech exudes the mystery and exoticism of another world. This is the ultimate escape, a cool haven of discovery and pleasure. Whether seeking an engaging nightlife scene, renowned fine dining or a day of spa relaxation, The Pearl Marrakech is a luxurious experience, evoking a sophisticated, chic ambiance with discreet and effortless service. Designed by the acclaimed Jacques Garcia, its opulent interior blends precious marbles with sumptuous velvet and other rare textiles, creating an intimate atmosphere with a modern edge. Ceilings in the lobby are hand-carved wood, and a central rotunda is surrounded by an intricately patterned Moroccan design. ... more less
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