This riad is not where it says on the map and is outside the medina, a good 15mins walk to the main square.Didn't feel safe walking back at night as down a dark alley.There are much better riads in the medina.
We had arranged with the riad to be picked up at the train station, the train was 45mins late and when we arrived there was no one there.We got a local taxi which was much cheaper but he dropped us at the carpark near the riad.A local grabbed our bags took us to the riad door two mins away and tried to demand 100 dirhams! We didn't pay but were then greeted by the riad manager who was quite off hand with us as he said the taxi was at the train station.
So not a good start.The staff don't appear to stay over night and only the manager speaks English.
The riad is modern ,has a rooftop terrace but no outdoor pool as described in its website.The indoor pool is tiny enough to paddle in but not swim.Other facilities listed were not there ,we saw no hot tub or spa.Our room was good but small ,had to open door and squeeze around the bed.Good size bathroom however.
We had arranged to go on a trip at 8am so the riad said we could have an early breakfast, but there was no one there in the morning.Breakfast the other day was supposed to be from 8.15 am but no staff arrived until after this time.The breakfast was poor, bread , cake, yoghurt.Not very exciting.Fruit would be nice and a bit more choice.
The owner is Spanish and dosen't live there .I think they need to pay a bit more attention to their business as there are much better riads we stopped at in Marrakech.
Wouldn't stop here again as poor location and service.
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