We stayed at this property back in November and spent four fabulous days at this Riad. We came to experience a very friendly and helpful staff but only learned their focus on customer service once already back in Germany. We did buy a carpet on the local market to be shipped to Germany what turned out to be a nightmare. It was the team and management of this property that went the extra mile to help us get our purchase to Germany - an action, that took over two months until we finally had the carpet in our house - thanks to all the efforts and support from the Management and team of this property who dealt with the owner of the shop back and forth and really showed a genuine care.
- Official Description (provided by the hotel):
- Once the harem of the Favourite, Riad Kaiss is one of Marrakech's grandest traditional riads and boutique hotels. Located steps from the Djema el Fnaa on a quiet side street, 9 luxurious bedrooms and suites, spa, hammam, restaurant, cooking classes, chauffeur. ... more less
- Reservation Options:
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- Also Known As:
- Riad Kaiss Hotel Marrakech