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“Best hotel in Marrakech”

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Les Jardins de la Medina
Ranked #55 of 494 Hotels in Marrakech
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best hotel in Marrakech”
5 of 5 bubbles Reviewed June 14, 2011

This hotel is a beautiful oasis. Quiet, warm, welcoming and very well-run with excellent amenities in a very convenient location. Staff were brilliant and the spa sublime! The choice and quality of food and wines in the restaurant is superb. Not the cheapest hotel in town, but definitely one of the best. Planning to return in July!

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GillCharl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (187)
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 12, 2011

The place and staff were wonderful. It was a perfect place to escape. The resort is beautiful with gardens, a pool and balconies from the rooms. The medina outside is busy and hectic and the hotel is an oasis of quiet. The staff was friendly and helpful and the breakfast buffet (included with the room) was fantastic. The garden is full of birds and one of my favorite things about the stay was to wake up to the sound of birds outside. There were only 2 downsides: it was a little far from the Square Djemaa el Fna (10 minute walk) and the fitness center had limited equipment (but made up for by its outdoor location overlooking the gardens of the hotel and the city skyline). The hotel is right near the gardens of the palace so a good place to go running. I would go back without hesitation and can strongly recommend this hotel to other travelers. It was a fantastic stay which exceeded my expectations.

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Marclevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed June 9, 2011

Once you go through the wooden door you enter a haven of peace and good service. Cannot fault the staff at all and they were very helpful with everything we asked. It does take at least half an hour to get to your room having a welcome drink and a tour of the facilities.

We ordered a Privilege room , which had a private outside area with table chairs and loungers. Comfortable bed but small bathroom that was more ancient than old. I am fussy and for the price I would have appreciated a more up to date bathroom with a proper shower. This did not affect our visit at all and I became rather settled with the old fashioned atmosphere. Our daughter had a Superior room, this was large and had a proper shower over the bath.

The restaurant is very good for both lunch and dinner. Breakfast has a lot of variety although too much sweet items for my taste. One eats outside and this is where the breakfast buffet is also set up. It seems a losing battle not to share the buffet with the local birds and bugs ! One day they did put the buffet indoors but I think this was to make room for all the guests staying.

The pool area is lovely and the pool is very inviting and clean.

The hotel is a very slow relaxed twenty minute walk from the main square. If it is too hot then a taxi can always be ordered and is very very cheap even if you do pay more as a tourist. Good recommended Restaurants seemed expensive for what they offered so worthwhile to ask the hotel or do some homework before you go out.

If you like TV this is not for you although BBC World might tell you if the world comes to an end. Free WiFi was available both in the rooms and by the pool and worked very well.

We enjoyed our few days immensely and would go again.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Onich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
147 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed June 7, 2011

This hotel was more than we expected. The gardens and grounds were luxurious and private. Street noise and local children playing were a constant buzz, but manageable. Our room was in the corner and very private. We were fortunate enough to be on the side of the grounds to not hear the 5 calls to prayer everyday, including the 5am one! When we walked in off the extreme hustle and bustle of the streets it was like another world. Stress went from a 9 to a 2 within seconds. The staff, while extremely curtious and attentive, was still a little lacking. An example... we had the front desk order a taxi for us for dinner. We asked him how much we should expect to pay (locals pay a different price) and he told us "usually 30 dirham, but probably 40d for the distance of the restaurant, never more than 50d". When we walked out the door to get in the taxi, we were asked for 60d. While in dollars, this only amounts to about 50 cents, it was none the less repeatedly irritating. The restaurant we went to was at the front desks recommdation. We picked an 8pm time, he made the reservation for us, but didn't tell us they don't sit people until 9pm. So the hostess looked at us funny for being so early then she sat us at the bar for an hour, and then forgot we were there. They also assured us that an excursion we scheduled took credit cards, only to be told at our 5.20am pick-up that that was not the case. We used almost all our cash on hand, $512.00, to go anyway. That piece of information would have certainly been helpful! The beds are hard, but the rooms are very clean. The tv only gets BBC. We never saw housekeeping, because they were in and out in a short anount of time, usually while we were at breakfast. Dining in the restaurant was enjoyable. My husband couldn't get enough of the Tanjine chicken and ordered it all three times we ate dinner there. It was good! I varied my order each time, and was never totally satisfied with earth shattering delicious meals, They were "fine". The pool was great, but cold. Most of the lounge charis are in the shade, but a nice spot to wile away the afternoon. The rooftop terraces are awesome. The hotel is over all extremely relaxing, beautiful, and located in a great spot, just a 20 minute slow paced walk to the main square. We would stay here again easily.

Room Tip: upgrade to one with a courtyard/outdoor sitting
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  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cristip_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 1, 2011

last minute thought after cooking a Tagine for friends on the Friday of the Bank Holiday - too close to the computer before bed & booked a trip to Marrakesh as a surprise @ 0130!!!. Woke the wife to tell her, flew on Saturday pm, a bit of a rush. Flight Ryan Air from Bristol, no problems, you get what you pay for and it jingled with early landing both ways. Ryad [Hotel] is a must, right in the Kasbah, behind the closed door, the beauty awaits. Excellent staff, extremely clean, with all facilities. Rooms are individual in four grades, Privilege down to Comfort. They are well presented and of a fine local style. Restaurant is well run, food very well presented with a very pleasant patio area for food and bar. The pool is surrounded by lush vegetation and when in fruit should be something, Jasmine smells wonderful in the evening. As this was unplanned, we had to return on the Tuesday, but will be back - there is just too much to see and do [no time to try the hotel cookery course]. If for dinner in the main square, Jemma-el-Fna, only a short safe walk away, try out La Boheme a newly furnished venture, at a side road to the square, which has sound menu and a wide view of the whole square - best time dusk
Many thanks to the friendly staff, as I said we will be back

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ADuncanSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 1, 2011

This is a truly beautiful hotel with excellent service and extremely friendly staff. It is an oasis of beauty and tranquility in the middle of the busy Kasbah. From the outside it is almost impossible to guess that such a lovely place exists behind that small door.
Our room was excellent, with a door opening to the garden. A lot of attention is paid to detail, and everything is in very good taste. It was also very romantic (my husband and I celebrated our 3rd wedding anniversary there), rose petals in the bathroom room, a fresh rose everyday, candles…
The restaurant is very good, the spa facilities too. The pool is lovely, everything is extremely clean. I cannot praise this hotel too highly. We will certainly be back, and are already recommending it to our friends.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank carolina060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Malling, United Kingdom
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed May 30, 2011

Go through the unimposing door in the busy street and enter into the peace and quiet of the hotel reception. Continue on and enter the oasis that is the gardens (les jardin) a cool and pleasant place filled with birdsong. This is the prefect place to stay in Marrakech. Good service and excellent food are a feature. we will be back!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank a_johnson12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Jardins de la Medina

Property: Les Jardins de la Medina
Address: Derb Chtouka, 21 | Kasbah de Marrakech, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Family Hotel in Marrakech
#30 Spa Hotel in Marrakech
#38 Luxury Hotel in Marrakech
#38 Romantic Hotel in Marrakech
#39 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Les Jardins de la Medina 5*
Number of rooms: 36
Official Description (provided by the hotel):
Charming hotel and tasteful restaurant, Les jardins de la Medina benefits from the luxuriance of an exceptional 3000 m² garden in the heart Kasbah of Marrakesh, not far from souks and from historic monuments such as Djemaa Lefna ... In this historic house, the WiFi is free in the rooms as well as in the overall hotel; the breakfast and the smile of the staff are included too! ... more   less 
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Also Known As:
Les Jardins De La Medina Hotel Marrakech
Jardins De La Medina

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