We spent 5 days at the hotel. We were upgraded too (lots of reviews say this!). The room was big but a tad worn (plastic toilet seats, shower would not drain, old carpets).
The major negative is the aircon. The hotel simply does not seem to have a proper ventilation system. We complained 3 times, even the hostess who comes around at breakfast, but nothing was done and nobody enquired if it had been sorted, so they are very aware of the problem. I would not recommend this hotel in the Summer time because it gets very hot in Marrakech.
The pools were good. The ground floor one is not heated but the rooftop one is. Breakfast was nice too and we could get free internet in most places including near the pools. Great location. Service was ok.
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- Also Known As:
- Les Jardins De La Koutoubia Hotel Marrakech
- Jardins Koutoubia Marrakech