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“Could be better”
Review of Agdal Hotel

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Agdal Hotel
Ranked #417 of 499 Hotels in Marrakech
London, United Kingdom
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Could be better”
Reviewed October 29, 2013

Stayed at the Agdal for 7 nights from the 15th October.Arrived after midnight there was nowhere to get drink or food.No drinking water in rooms.

ROOMS
We had 2 rooms on the 4th floor.Rooms were very basic,only 1 of the rooms had a/c for the whole week.Rooms were very basic and very well worn and dated they are in desperate need of a complete refurb.Bathroom needs a good scrub it is full of dirt and limescale.Towels had big holes in them lucky we had brought our own.Toilet had flushing problems all week that was not fixed.

Staff
Elderly gentlemen on the reception is very nice and manages to speak enough english to be understood.But keeps trying to sell you excursions.Restaurant manager and his staff are rude and ignorant unless you keep tipping them all the time.

POOL
Nice size,clean but full of dead flies and wasps.It is a total sun trap.

Food
Breakfast tough pancakes and pastries.Tea or coffee.
Dinner is a set menu Tagine Tagine and more Tagine served with either prunes or olives.Meals are always served warm nothing is hot,they will not heat it up for you.Vegetable soup has no veg in it not 1 bit looks more like luke warm water.Chefs special gateau was infact a bite size chocolate eclair.Waiters are very rude.Menu is in french only.

Hotel charges 15 dirhams for a bottle of water and 12 dirhams for a can of coke,across the road at the supermarket same bottle of water is 5 dirhams and a litre of coke is 7.

Hotel is about 30 minutes walk from the medina and about 10 minutes to the plaza main shopping area.There is a train station 10 minutes walk away.Buses stop at the end of the road.

I would never stay again at the Agdal.It was very disappointing. The hotel bar was not open throughout our stay and hadn't been for months.

Room Tip: Rooms facing pool are more quite but there is a locals club in side street that gets noisy till earl...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank londongirl042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
UK
Level 5 Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 21, 2013

Located around 25-30 walking minutes from central Marrakech, it would have been good to also enjoy staying at the Agdal....but the fabric of the building is tired, the facilities basic, breakfasts simple and lacking stunningly fresh bread/pastries. Using the bath/shower meant negotiating the obstacle course of an ill-sited bidet and close use of mirrors was similarly obstructed. Plumbing fittings were falling apart - much investment seemed necessary to address these many issues.
Thankfully our air-conditioning unit worked and helped drown noise from the night-club opposite.
Overall under-whelmed by this hotel....there must be better places.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smsfirecracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Stratford-upon-Avon, United Kingdom
2 reviews
Reviewed October 18, 2013

Stayed for four nights with two girlfriends as we wanted to visit the medina and we were mostly guided here by price. Overall the first impressions were that the hotel was a bit dated, but clean. The staff are kind and helpful. The shower in the room was lovely and almost always piping hot (wonderful for a group of girls) downside is that though the housekeeping staff would tidy the room they never changed the bed sheets and never gave us clean towels which was a bit gross.
The breakfasts were minimal but the coffee was delicious & the pastries seemed fresh and were yummy.
Overall, you get what you pay for. Cheap, yes, but if you want gourmet food & top notch facilities go to a 4/5 star hotel simple.

Room Tip: Pool view rooms have nice little balconies & seem quieter
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zarabee28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2013

Once arriving at hotel staff was helpful and nice.i requested a room away from the busy streets,yet I was given a room right infront if the main rooms.Be aware if the make staff that works in the kitchen always dressed ima suit!charges you extra money without reason.he is quiet rude if you do not eat from his restruant in the hotel.the 4 nights I stated there the Air con was broke!beds where horrible.service was really crap at times!i would not reconnect any one to go there!!!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rosy1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
Reviewed June 16, 2013 via mobile

I did not like the fact that the mattresses in the room could cause severe lower back pain. The rug in the rooms are slippy very hazardous indeed. They all just want money expecting handouts all the time. The stupid kitchen staff don't know how to cook properly. I ordered burger it was tiny and I got 7 pieces of fries with it. I once ordered mix meat soup and I get veg soup with two skewers of lamb and chicken boosting the price. Brother brother welcome its all fake reception. There is a guy who runs the souvenir shop he seemed ok and at a reasonable price but once i bought the goods he did not even look at my direction again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rabksaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2013

I stayed at this hotel for four nights. As I entered the hotel, the staff were really friendly and helped us take our luggage upstairs. I requested for a room away from the busy streets but was given one regardless. The rooms were really quite depressing and made me feel really pessimistic about my holiday. It was really dull, the lights were not working properly and the flush was broken. I really disliked the rooms. However the ambience of the foyer room was really nice, and it had wifi :). All the staff were really friendly bexcept the restaurant manager, he is really big in tips, and if you don't pay him then he becomes really grumpy with you and limits his conversation which I personally found really rude. He did not give me change back and used to charge extra for everything so don't make the mistake of eating at his restaurant. Everyone else was really friendly. The location was the best part of the hotel as it is very central to everything like the old city and the restaurants. I would not return to this hotel as I was very disappointed with the rooms and they expected a lot of tips.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Halimashe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 18, 2013

If you are the type who'd spend most of your holiday time outside the hotel exploring the city rather than in your room, then this is the hotel for you. Very convenient location, close to restaurants and in between two of Marrrakech's main avenues. 5 minute walk to a supermarket (Acima). A cab ride from the hotel to the medina (old city) would cost 10-30 dirhams (depends on how well you haggle).

Rooms are a bit dated although airconditioning is ok. Water pressure is good, warm water is available. Most of the rooms have a balcony. Smoking permitted almost everywhere - from the lobby to the corridors. Hotel restaurant located next to the pool.

Breakfast consists of bread, bread and more bread. Eggs and pancakes are available as well, along with coffee and juice. I asked for more servings of eggs but was refused, saying only one egg per person. Ha!

Staff was friendly and accommodating. All in all an OK hotel, nothing much but located in a very convenient location.

Room Tip: Ask for the rooms facing the pool. Seem to be more quiet rather than the rooms facing the main stre...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rafael_Mendoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Agdal Hotel

Property: Agdal Hotel
Address: 1 Boulevard Zerktouni, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #417 of 499 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Agdal Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Agdal Hotel Marrakech

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