We stayed in Jnane Tamsna in a quiet week in January. The hotel was silent - just us and another couple.
We loved the atmosphere, the ambiance and the food. Overall our staying was lovely - until we found out we had lost over 2000 dhr (200 euro) cash. The money was in our wallet in the room. We should have never left our wallet in the room - nevertheless we were shocked that this happened in a hotel like Jnane Tamsna. After reporting the money got lost we were even more shocked about the reaction of the manager. 'This never happens here, the money most be somewhere'. Well,we were asked to pay for our staying in cash and we only went out for a hick without the wallet... So the money must have been taken out the wallet. Our complaint was not taken seriously and the we had to pay for a taxi to bring us to another cash machine.
Very unfortunate since the ambiance there was great.
- Official Description (provided by the hotel):
- The latest creation of Meryanne Loum-Martin, Jnane Tamsna comprises three houses - Jnane House, Moussafir House and Dar Ylane - with a total of 17 bedrooms within a walled garden. The property is located in a protected palm grove with spectacular views. The houses blend traditional interior courtyard architecture with the space, light and vegetation typical of the Palmeraie. Jnane Tamsa offers a romantic way to discover Marrakech and understand why it has become a legend. ... more less
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- Also Known As:
- Jnane Tamsna Hotel Marrakech