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“Lovely grounds and comfortable beds”
Review of Hotel Kenzi Farah

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Hotel Kenzi Farah
Ranked #247 of 499 Hotels in Marrakech
Reviewed April 30, 2014

I read previous reviews about this hotel and was in some trepidation about my forthcoming stay there...I did not need to have worried. Yes wifi connection was flakey (but I was meant to be on holiday so this was not such a bad thing!), breakfast was shambolic and the quality of service varied (pool guys were unfailingly helpful and pleasant). BUT it was a lovely outside environment, the room cleanliness and service excellent, pool gorgeous. There is a lovely bar (Extrablatt )
a six or seven minutes walk away, and it is an interesting and pleasant walk to the centre. We thought the hotel was in a great location. As always you can find fault but if you relax, smile and slow down you will enjoy your stay. Even a problem with the final bill (which I had anticipated based on other reviews - so do check carefully) was resolved without any unpleasantness.

Room Tip: Superior double...large room with two big double beds.
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  • Stayed: April 2014, traveled with friends
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2  Thank Jill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 26, 2014

We spent 2 nights as part of our Gate 1 Tour and this hotel is adequate but is in walking distance of all the sights. The room was large and clean. WiFi was good and free. The breakfast buffet was good. There are a number of good restaurants within walking distance. The pool area is very pretty and relaxing.

  • Stayed: April 2014, traveled on business
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2  Thank nancy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2014

Hotel was comfortable, with beautiful grounds. Nice pool. Wifi not great, but usable. Having to pay extra for the safe ($3/day) was a petty annoyance. Based on these aspects, I would have rated the hotel 4*. BUT
Front desk staff was useless. They appeared to have no knowledge of the concept of customer service. They did not have maps, they were rude, the concierge refused to help people make dinner reservations, and in general the staff did not seem motivated to help their guests. Wait staff did not re-set tables at breakfast Based on guest services, I would rate this property 0*.

  • Stayed: April 2014, traveled with friends
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2  Thank WannaGoToASkunkFight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2014

Spent 2 nights here as part of a Gate 1 tour. The grounds were nicely landscaped. We stayed in bldg. 4 which was in the back of the property and a walk to the entrance. The room was comfortable,and large, comfy beds, 2 separate rooms for toilet and sink area. My biggest complaint was that in order to use the safe, you had to pay extra. Breakfast was very good, had omelets both mornings. Nice selection of fruits, cheeses, meats, breads and rolls. There was no hot water pot in the room, wi-Fi did not work in the room, only in the lobby. There were not any restaurants near the hotel, so you had to walk a distance, take a taxi or eat at the hotel. The distance to Djema el Fna Square was quite far, a taxi was necessary to get there. It was a 30-40 minute walk. I would have preferred a hotel closer to the action.

Stayed: April 2014, traveled as a couple
2  Thank LynneOcala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014

we have just spent 9 nights at the kenzi farah and had a very enjoyable stay. weather was on our side apart from one night of thunder storms. the gardens at the Kenzi are beautifully landscaped lots of colourful flowers and trees. It was our 25th wedding anniversary and when we got there there was a large basket of fruit and a few days later they knocked on our door and there was a large cake decorated Happy anniversary. There is a Lady in reservations Oum who went out of her way to look after us emailed me regularly evan asked if she could arrange a candlelit dinner in the gardens. THe cleaners were very polite and efficient. room service in some hotels charge a fortune but here it is reasonable and quick and they know how to make a good burger. all tourist sites are either walkable 15 -30 mins or 30-50 dherams taxi ride away. overall a great holiday.

  • Stayed: April 2014, traveled as a couple
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Thank pam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

Kenzi Farah Hotel Marrakech is a vacation hotel and not a business standard hotel. If you are on vacation, it is ideal, good value for money, and near many city tourism attractions. Challenges of the hotel are that the majority of staff only speak French. If you speak French this is not an issue. If you don't, it can be. The WiFi is particularly slow except in the lobby and you should check your room WiFi signal as the signal can be weak. There were issues with my outgoing emails which required the hotel IT technician to reconfigure my email settings on my laptop. There is no tea/coffee facility in the rooms so you have to call room service which is inconvenient. Room aircon didnt work in my room but was eventually fixed. Breakfast is just continental so don't expect a big breakfast buffet. If you are on vacation, this hotel represents good value for money. If you are on business, you will find some of the above issues a challenge.

Room Tip: check your in room wifi signal as some rooms have a weak signal.
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  • Stayed: April 2014, traveled on business
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Thank roryjdoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

The Kenzi Farah is a very nice hotel complex composed of four buildings of hotel rooms. My wife and I stayed at the Kenzi Farah for two nights as a part of a tour through Morocco. The rooms are large and comfortable. The staff is efficient and courteous. The hotel is a vast property with every amenity you can imagine. The hotel rooms surround the pool which is situated in the middle of the complex. The rooms are large and comfortable. The hotel is located within a fifteen minute walk of the City Square, the hustling and bustling hub of the city. Want to take a camel ride or mount one and take a photo? There are camels within a seven minute walk. There is free wi-fi in all public areas, however, I managed to login from my room which was located in the fourth block of hotel rooms. The free breakfast was the only one of the four hotels I stayed in on my Moroccan trip that offered an omelet station. I would recommend the Kenzi Farah to anyone looking for a place to stay in Marrakech.

Room Tip: I would recommend Block 4.
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  • Stayed: April 2014, traveled as a couple
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1  Thank Trevorbord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kenzi Farah

Address: Avenue du President Kennedy, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#136 Spa Hotel in Marrakech
#156 Luxury Hotel in Marrakech
Price Range: $73 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Kenzi Farah 5*
Number of rooms: 385
Official Description (provided by the hotel):
A classic venue, typical of the Imperial City, a haven of peace set like a gem in a 3 hectors' private splendid park of luxuriant greenery and dappling hues and vivid colors, the mythical, iconic KENZI FARAH HOTEL is located in the very heart of the prime, trendy, cosmopolitan district "L'Hivernage".Completely renovated in 2011 and thanks to its privileged location, the KENZI FARAH HOTEL symbolizes and strikes the perfect balance between business and leisure. ... more   less 
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Also Known As:
Kenzi Farah Hotel Marrakech
Kenzi Farah Marrakech

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