We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“"pleasant stay"”
Review of Hotel Kenzi Farah

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Kenzi Farah
Ranked #239 of 500 Hotels in Marrakech
Reviewed February 15, 2014

I was happy to stay in your hotel is well located and with a magnificent indoor garden nice and helpful staff
side room comfortable bedding, clean and spacious room, catering side dishes sound good quality and quantity, hearty and varied breakfast at the restaurant's affordable, the service is impeccable. A pleasure to return to it

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank emilie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (2,574)
Traveler rating
Traveler type
Time of year
Language
  • More languages

540 - 546 of 2,574 reviews

Reviewed February 13, 2014

GOD knows how they rated it 5* would be lucky to get 3*
lost ALL POWER in our room!!!! on two seperate occasions called reception to complain and was told to look for a fuse box?? im not the maintenance man im the PAYING CUSTOMER!

Window does not lock! was charged on my room bill for asking for a number of a restaurant!!??
They charge you to use the safe in your room???? they have no idea what customer service is let alone how to implement it, dated rooms, in fact of all the British people i met no one had ANYTHING nice to say about this hotel, the TV remote had a mind of its own? i could go on and on but i have a life and other things to do. My advise is to stay at the new Kenzi Menara, now thats what i call 5*

at no point did they even attempt to make any sort of compensation for total loss of power in our room!!!

Room Tip: use the Kenzi Menara, costs more but quality is significantly better
See more room tips
  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GlobeTrotter19802014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

We booked 3 nights as runners of the Marrakech's marathon 2014 so I think we got a very good deal. The room was spacious and clean, bed and mattress were good quality; the bathroom was average and heating good. The reception was a bit chaotic; we only got a short direction about how to get to our room (we needed to cross the garden and building first). There was no wifi at the room, so every time we needed to go online we had to walk 150 meters to the hall/reception. Breakfast was good and abundant. We also got half-board included in deal so we had dinner at the restaurant, food was average and desserts very good. Generally speaking we had a very good experience but we felt that 4 starts would be more appropriate.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

Booked this hotel as was listed as a 5* hotel. but was disappointed as I previously stayed at Eden Andoulous and that was a great 5*

Hotel Check in took 45 mins ! and generally the reception staff were rude and just disappeared when you were talking to them. Being charged for the safe was shocking and you had to pay for the gym and indoor pool.

The breakfast was reasonably good apart from the pancake lady who was very rude. On one particular day she only started serving at 8.15 considering breakfast started at 7am.

Room were cleaned every day but the shower curtains is terrible causing the bathroom floor to get very wet. This hotel has potential but needs big improvements.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Musta I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2014

I stayed here for two nights as part of a tour. Even though they put us in the most confusing to access part of the hotel, no one bothered to offer help on how to get to our rooms, and it took an eternity to get everyone and their stuff onto the elevators. There was no signage in the elevators or around the hotel. My room was literally a 10 minute walk to the lobby, which was the only place where you could get Wifi. The room was dated, but otherwise clean. Some items such as the door to the toilet were in disrepair.

Breakfast was fine, but crepe and omelet stations wouldn't be there upon opening, and then had huge lines.

The front desk staff was awful. I went to the front desk employee who was standing right next to the currency exchange board, and asked if I could exchange money. She literally said "no." I asked why, and she said they didn't have any money right now (?!?). I asked when she would have some, and she said to check back in an hour. As I walked down the steps, the concierge raced over and said I could go exchange my money now. Huh?

If this hotel is part of a tour package I'd deal with it, but if you are traveling on your own I'd stay elsewhere.

  • Stayed: January 2014, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Service
1  Thank Nyllie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

well suppose to be a 5 star. But it is not. 3 star would be better. Rooms are old not updated
breakfast look great but off little qualitie.we had chinese buffet dinner. They try to copy totally tast less. -and for 25 euros each no drinks included far to expences.room rate special rate 85 euros a night to much money. I can not imaged high season rate. Not worted this value.staff in friendly and help full,we try to change to a other rooom Garden site,when we enter we nearly fainted of the sewer smell .this hotel charge for safe box in your room 2 50 a night..will never stay again.

Room Tip: If you dont like to room try a other one but general all the same
See more room tips
  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Petrus Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014 via mobile

The hotel was extremely comfortable,excellent breakfasts and helpful front of house staff NoorEddin was most helpful with arranging trips and taxis .A special treat one evening was a brief visit from a belly dancer was a surprise.

Stayed: January 2014, traveled with friends
2  Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Marrakech hotels
5.1 mi away
Pullman Marrakech Palmeraie Resort and Spa
3.3 mi away
Kenzi Club Agdal Medina
Kenzi Club Agdal Medina
#86 of 500 in Marrakech
5,503 reviews
0.1 mi away
Hotel Farah Marrakech
Hotel Farah Marrakech
#453 of 500 in Marrakech
1,013 reviews
Show Prices
Show Prices
Show Prices
5.9 mi away
Eden Andalou Hotel Aquapark & Spa
0.3 mi away
Royal Mirage Deluxe Marrakech
Royal Mirage Deluxe Marrakech
#403 of 500 in Marrakech
442 reviews
2.1 mi away
Adam Park Marrakech Hotel  & Spa
Adam Park Marrakech Hotel & Spa
#229 of 500 in Marrakech
800 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Kenzi Farah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Kenzi Farah

Address: Avenue du President Kennedy, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#134 Spa Hotel in Marrakech
#150 Luxury Hotel in Marrakech
Price Range: $66 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Kenzi Farah 5*
Number of rooms: 385
Official Description (provided by the hotel):
A classic venue, typical of the Imperial City, a haven of peace set like a gem in a 3 hectors' private splendid park of luxuriant greenery and dappling hues and vivid colors, the mythical, iconic KENZI FARAH HOTEL is located in the very heart of the prime, trendy, cosmopolitan district "L'Hivernage".Completely renovated in 2011 and thanks to its privileged location, the KENZI FARAH HOTEL symbolizes and strikes the perfect balance between business and leisure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, HotelQuickly, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Hotel Kenzi Farah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kenzi Farah Hotel Marrakech
Kenzi Farah Marrakech

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing