Couldn't criticize the staff as they actually 'made' the hotel. they all work hard to ensure a pleasant stay. This hotel may well be a 4 star in Morocco but would definitely be around 3 star in the UK.
On the down side - the hotel rooms are very basic but clean. The towels are fairly thin and you will notice once used, they look very grey. The pillows are rock hard and it's like sleeping with a brick under your head. We informed reception that our fridge and clock were not working a couple of days in and no action was taken. The food is produced 'on a budget'. Whilst o.k. it was nothing to shout about and by the end of the week does become repetitive and boring. There is a Moroccan Restaurant which for 1 night is included in the stay. The starter is serve yourself and a little better than the main restaurant whilst the main meal is a selection of 4 tagines. However, the food is not cooked in the tagine but is placed in there and served - disappointing. The desserts are similar to the starter - just a little bit better than the main restaurant. It's worth visiting this restaurant just to break the tedious main restaurant. There's ample alcohol and drinks available. However, if you want water in the room you need to request a bottle at reception.
You can get the hotel bus into Marrakech but it's only small and gets really busy. Avoid the 10:30 am as on average, 8-16 people don't get on and have to get taxis.
If I was scoring a holiday on the star system then it would only have been a 1 star as the hotel is like an oasis in the midst of poor surroundings. Once leaving the main entrance - its 3rd world with nowhere to walk or go to. Marrakech is disappointing unless a 3rd world holiday is what you're looking for. It's poor, dirty with litter everywhere. Smells of exhaust fumes and many, many beggars. Crossing streets - you take your life in your hands as there seems to be no 'order or system' on the roads. Within the Medina you can't relax as motorbikes, bicycles, carts are constantly beeping you out of the way.
If you are an animal lover - this is not the place to be. Avoid the main square at night, you will see various animals tethered and unhappy. On the whole, they don't treat their donkeys or horses very well. Also upsetting to see chickens squeezed into cages at the back of butcher shops ready for slaughter.
If after reading this, you still want to visit Morocco - we understand the Riu Tikida Palmeraie is a larger, newer and better hotel. However, it is out from the centre but there is a shuttle bus which will take you in and back for free.
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- Also Known As:
- Riu Tikida Garden Hotel Marrakech
- Le Tikida Garden Marrakech
- Hotel Le Tikida Garden
- Tikida Garden Marrakech