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“wonderful service”
Review of La Maison Arabe

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La Maison Arabe
Ranked #16 of 499 Hotels in Marrakech
Certificate of Excellence
Jersey, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“wonderful service”
Reviewed February 13, 2013

If you are looking for an authentic Riad that retains its historic charm with the addition of great facilities (heated pool, Hamman, cookery school, jazz piano bar, choice of restaurants, country club option) in walking distance to the principal attractions of the
medina you should look no further...All of this would be enough but what really made our short family break (teenage daughter and 7yr old daughter) was the incredible level of service...they really know how to make you feel special and nothing was too much trouble, whether it was blankets to keep you warm on the restaurant terrace or insisting on carrying your breakfast buffet choices back to your table for you...often by the Manager himself..old fashioned service in the best way.
As a rule we don't normally bother with feed back but this is an exception. La Maison Arabe provides the perfect calm retreat following a hectic day in the souks; highly recommended.

Stayed February 2013, traveled with family
Helpful?
3 Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
London, United Kingdom
1 review
Reviewed February 12, 2013

The title says it all - everything in the hotel was simply perfect. The service was impeccable, and I sincerely recommend any of the multiple spa treatments. Of course the whole of Marrakech is fantastic, especially the Medina, but La Maison Arabe certainly helped the experience. The food as well was on another level, and once again I recommend the cooking school, which was sold out apart from on Christmas day. This was definitely a unique experience.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
Thank HazHeyworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 10, 2013

It was our first time to Marrakech and our honeymoon, so we got very lucky finding this riad. We were upgraded and were treated like royalty during our stay. We spent three nights here before going to Essaouira for 4 nights and returning to Marrakech for our final night. We hadn't booked anywhere for our final night but after our first stay were in no doubt - straight back to La Maison Arabe for our final night. Staff were incredible and we got such a warm welcome when we returned. One evening when we were in the bar, they dimmed the lights and brought in the musician from the restaurant to play for us and presented us with a beautiful cake to say congratulations. A complete surprise and really special. We'll definitely be coming back to stay at La Maison Arabe.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Claire656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 8, 2013

Having now stayed here, I can fully appreciate the number of excellent reviews that the place has achieved here on TP.

Stayed at this magnificent hotel/ riad during my recent 30th birthday and what a wonderful place to spend it at! Secretly hidden down a small little street away from the hustle and bustle of Marrakech, from the second we opened the door, the staff treated us like like long lost friends providing the most fantastic and friendliest service we have ever experienced at any hotel - no request ever to small.

After a brief tour of the hotel, we were taken to our well presented room which overlooked the swimming pool/ restaurant area and provided a view of the minaret next to the nearby mosque.

Breakfast served by the pool and under large standalone heaters to take away that February morning chill consists of pastries, fresh fruits and juices, cereals and freshly made breads, omelettes and crepes - washed down perfectly with mint tea.

To echo many of the other great reviews, the restaurants are exceptional serving the best lamb tagine we have ever eaten. Great gesture from the staff during dinner on my birthday to give me a cake and cocktail. Really made the trip.

The location is perfect for a leisurely stroll to Jemaa El Fna or to the new part of the city just outside the city walls.

Only things we didn't do due to time, we're the cooking course (but from the aromas from the cooking class - I am beginning to wish we had) and didn't use the Hammam.

If your staying in Marrakech, don't consider anywhere else - book here.

Room Tip: The pool view rooms will experience the call to prayer from the nearby minaret. Lasts for less than...
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mdean09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghaffouli, General Manager at La Maison Arabe, responded to this review, February 10, 2013
Thank you for taking the time to share your great experience on your last stay. It is always a pleasure to hear such wonderful comments from our guests.I will share your nice comments with our team.
Taoufik Ghaffouli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
swan lake mb canada
Level 6 Contributor
190 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed February 8, 2013

Stayed only 2 nights, check-in was flawless with a tour of the hotel from Mourad, who was absolutely delightful. Pool was great, as was afternoon tea. Staff were unbelievable ; I was reading my book in a little hallway one morning and after about 5 mins the bellboy came to start a fire in the fireplace just for me ! We ate at both restaurants. The Moroccan was fantastic, the tasting menu was wonderful. Waiter did add an extra 450 MAD for a bottle of wine we did not have but this was quickly rectified. Ate at the pool restaurant our 2nd night- it was less stuffy and was fantastic as well. Special thanks to Mahdi who was also so helpful ; hate to be pointing out 2 particular staff members as ALL the staff were wonderful. Not sure what the other hotels rated better than this are like but they must be unbelievable.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank gdesmond61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, Australia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 7, 2013 via mobile

If only our agent had us booked in here for our entire stay in Marrakesh and not in the witless "Koutoubia" first. This is a classy hotel with amazing staff and facilities. Compared to the "Koutoubia" (supposidly a 5 star hotel) this IS the real deal. The cooking class is a MUST. Location is perfect, food amazing and staff top notch.

Helpful?
Thank Northrd1832
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Abu Dhabi, United Arab Emirates
1 review
Reviewed February 7, 2013

In short above excellent magnificent amazing cosy wonderful very friendly staff in a Gerry nice location very we'll taken care of the best hotel I have ever visited when it comes to service there food was amazing the breakfast is just what you need the garden amazing the smell of ginger scented candles the fire places every where around the hotel gives it a nice warmth the reception fill in all the paper work for you the even fill in the airport departure card for you the place is definitely worth a visit and worth it's money and worth the stay.

Room Tip: All the rooms are perfect
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  • Stayed January 2013, traveled with family
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Helpful?
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Maison Arabe

Property: La Maison Arabe
Address: 1 Derb Assehbe | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Marrakech
#2 Business Hotel in Marrakech
#4 Romantic Hotel in Marrakech
#10 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — La Maison Arabe 5*
Number of rooms: 26
Official Description (provided by the hotel):
This legendary and prestigious hotel boasts 26 exquisitely decorated rooms and suites, 2 restaurants, a new spa, and a choice of 2 large swimming pools (on-site in the medina or at the hotel's country annex, 15 minutes away by complimentary shuttle). The hotel's world-famous Moroccan cooking workshops have become a "must-do" activity in Marrakech. Frommer's describes La Maison Arabe as "the epitome of Moroccan elegance." ... more   less 
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Also Known As:
La Maison Arabe Marrakech
La Maison Arabe Hotel Marrakech

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