We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I love it!!” 5 of 5 bubbles
Review of Hotel Central Palace

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Central Palace
Ranked #394 of 511 Hotels in Marrakech
Fortaleza, CE
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“I love it!!”
5 of 5 bubbles Reviewed November 11, 2010

ohh... I love this Hotel! ♥ a great localization, a wonderful breakfast, and soooo cheap!!! :D The room is very very clean, and the shower and wc. And the best is the price for night...is very very cheap! Inside the medina every hotel is low price, outside you have to pay more, and isn't nearby of the great this to visit! Enjoy your visit

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ritinha34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

93 reviews from our community

Traveler rating
    13
    39
    21
    11
    9
See reviews for
8
34
11
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Any
English first
Brisbane-Australia
Level Contributor
108 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
2 of 5 bubbles Reviewed October 20, 2010

We stayed in over 1/2 dozen different places in Morocco and this was by far the worst. Yes, it's near Djemaa el Fna but that's the only positive.

Lots of niggling things (no towels given and when we asked, were given damp towels; no hot water at all on 2nd night; no toilet paper - had to ask etc) but the major issues are noise, security and lack or service.

As per other reviews, we had made contact via their website and received no response. When we arrived we were told they had not received our email but had some rooms. The first night our room looked into the internal riad courtyard - the noise from other guests was incredible! At 11.30pm and 12.30pm various guests called out to ask other guests to be quiet or move their party elsewhere. The noise is partly due to the design of the riad but also because staff have no interest in keeping things under control. On the second night we had to move and our room faced over the alley. Nightmare! Noisy 'security guards' from the 3 or 4 hotels in the alley congregated to chat until 3.30am! Despite repeated requests out the window to be quiet, they continued to chatter.

Security was always a concern - room keys are on large blocks of wood (very large) to discourage you taking your key out for the day. Leave it behind at your peril as ALL keys are left on the desk at all times and anyone can just walk in and pick up any key and access your room (as demonstrated when my friend picked up the wrong key). There were also several men (friends of the staff) hanging around the doorway day and night - as a solo female they often passed comment about me in Berber/Arabic as I was leaving or entering. I did not appreciate this, or the sets of eyes watching me and monitoring my comings and goings.

Finally, service. Well, there really isn't much. The people at the desk were basically disinterested in answering our questions or providing advice. The cleaning staff considered us to be in their way. The hotel is interested in getting your money but not in providing resolution of issues.

Marrakech is pricey but I would suggest spending a few extra dollars so that you have a much more enjoyable experience. Can't believe Lonely Planet recommend this place - don't believe the hype!

  • Stayed October 2010, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank ryanpiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marrakech hotels

4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 30, 2010

I was very happy at this hotel It's not perfect, but great value for money for the location (very close to Jemma el Fna). It was clean, a riad style, with a fantastic rooftop terrace. Lots of places to sit, nice views. Rooms were basic, but comfortable. The shared facilities could have been a bit nicer, but they were clean. My biggest complaint was noise from the outside...my room looked out over the alley to the entrance. I could also hear the commotion from Jemma. But ear plugs helped. I found the staff to be just fine...the reviews here lowered my expectations, so maybe that helped. I was friendly with them, and I felt they responded in turn (though not exuberantly). I did not book any tours with them, so I can't comment on that. Overall, for the money, I would recommend this place and stay there again.

Stayed May 2010, traveled solo
Helpful?
1 Thank Jetsuka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maribor, Slovenia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed June 1, 2010

nice, charming hotel with a terace, with basic rooms (some ensuite), good location but sometimes noisi during the night

  • Stayed May 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank masask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed January 30, 2010

I went to this hotel as it was reccomended by the Routard guide.

Warmth and hospitality are not what you are looking for in Marrakech, a city where you have to constantly defend yourself from scams and you have to bargain for everything. I have travelled a lot (in asia and middle east) and I have rarely experienced anything like this: you can't really trust anyone.

So it's not that surprising that the staff of the hotel(a boy and a girl) had an annoying 'couldn't care less' attitude. And it's not surprising that they even try to rip you off at times, for instance overpricing the excursions (it's too late, the bus is full, it will cost you more...). A very common practice but it's never pleasant.

It really is a shame because overall the hotel is excellent. It is a nice riad-style building, with four floors around a central court. It is conveniently priced (double rooms with shared toilets start from 155 dirhams, 14 euro), extremely clean (except for the shared toilets sometimes) and in the heart of the Medina, at one hundred meters from the famous square Jamaa el Fna. It has an high speed internet connection reasonably priced (1 euro per hour) and the breakfast (which is not included) is nice, in the top floor terrace. It has also a small library with guides about morocco in various languages.

These are the reasons why, after spending two nights there, I returned to the hotel at the end of my trip in Morocco and I would probably return there.

Other notes.
Reservations: the staff doesn't read emails very often apparently. To reserve a room they will require a money transfer with western union for the first night (quite common in Morocco). But it's reccomended that you give them a phone call if you reserve few days before your arrival. When I arrived they had no idea I had a reservation and that I sent the money (although I sent several emails the day before) so we were sent to an expensive suite (nice room but overpriced).

Excursions: we had a great time during the excursions advertised at the hotel, but they use other agencies so it will be slightly cheaper if you go directly to the agencies that organize the tours. Also, you will be taken to a carpet shop (or argan oil shop, or whatever) during the excursion.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank hammershark78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed September 30, 2009

I went to this 'hotel' because it was recommended as good-value by Lonely Planet.
I paid 150 dirhams p/night.
The female receptionist who works in the day was rude to say the least.
and the boy who worked at night has a couldn't-care-less attitude to my concerns.
all in all a bad experience.
i changed hotel the next day.
just walking 10 meters down the lane are many hotels offering 70 dirhams p/night with relatively lot more warmth in service.

  • Stayed September 2009, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank phuture2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed September 15, 2009

very close to the main square jemnaa el fna.. where all the action take place.. good location for local bus and easy to get to bus station and train station
The riad itself its very clean .. the staff very nice and ready to help.. they offering internet service for a little fee of 10 dirhams per hour (not even 1 pound
the cost will be 100 dirhams x person in a dbl room with shower only x night
if you want a room with toilet + shower is coming at 255 dirhams x 2 people x night
they also organizing trip into the desert.. not to miss!!

  • Stayed September 2009, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank roby-london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Marrakech hotels
0.0 mi away
Riad Hamza
Riad Hamza
#395 of 511 in Marrakech
4.0 of 5 bubbles 24 reviews
0.1 mi away
Riad Hotel Essaouira
Riad Hotel Essaouira
#264 of 511 in Marrakech
4.0 of 5 bubbles 121 reviews
0.0 mi away
Hotel Sherazade
Hotel Sherazade
#277 of 511 in Marrakech
4.0 of 5 bubbles 192 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Hotel Sindi Sud
Hotel Sindi Sud
#315 of 511 in Marrakech
4.0 of 5 bubbles 93 reviews
1.8 mi away
Hotel Atlas
Hotel Atlas
#332 of 511 in Marrakech
4.0 of 5 bubbles 131 reviews
0.1 mi away
Hotel Ali
Hotel Ali
#435 of 511 in Marrakech
3.0 of 5 bubbles 198 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Central Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Central Palace

Property: Hotel Central Palace
Address: 59 Sidi Bouloukate Marrakech Maroc, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #394 of 511 Hotels in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Hotel Central Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Central Palace Marrakech
Central Palace Marrakech

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing