I had booked to stay at this hotel for three nights this September. I had received email confirmation that I had a booking for the room I had requested. On arriving at the hotel I was told there was no room available for me and that I could stay at his friend's hotel across the way, the usual trick! I received no apology for this (although this may have been due to the language barrier). The replacement room provided at the manager/owner's friend's hotel (Hotel de la Paix) was unattractive, on the ground floor, practically windowless and very noisy. I was told by the manager/owner of the original hotel and of the replacement hotel that they would see if there was an alternative room available for the remaining nights of my stay i.e. a less noisy room or a room on the first or seconds floors. Needless to say I did not hang around the next day to find out if these alternatives materialized. Breakfast was also not included in the price as expected.
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- Also Known As:
- Hotel Central Palace Marrakech
- Central Palace Marrakech