The rooms were very dirty (still using the primitive method of brooms to clean carpet, hence dirt and dust everywhere), bird poo in the balcony, very dirty bedspreads and curtains. Very big hotel but poorly managed. WiFi was available but only in a small part of the lobby which was quite annoying especially when the weather was cold and there was no heating available, not enough seats available, not to mention people smoking in the lobby. The breakfast was served in small quantities and therefore lots of empty serving bowls and no refill and even ran out of most of the things one morning. The restaurant staff (breakfast) not the most polite and quite mechanical. English did seem to be a problem at the hotel. Booked through Easyjet Holidays and did not turn out to be the best value for money. Could have got a cheaper deal with better hotel if booked seperately. Around 15 minutes drive away from the City Centre thus not the best location either. Will not stay at this hotel again.
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- Also Known As:
- Amine Hotel Marrakech