This is the only Starwood property in Marrakesh and being a loyal customer (platinum with ambassador) I chose this hotel as our base for the city visit. We used the hotel for transfers to/from the airport and we are glad we did. The price of service was reasonable and the transfers were made easy for me and my companion, even with all of our luggage (plan on shopping a lot).
The hotel is not close to the medina but we had no problem getting around by cab with one exception. We flagged a cab at the hotel where the door man did not talk to the driver to handle the pricing before we departed. This happened only once as we didn't get to the desired destination and argued over the fare price which was kind of scary. Remember to take a picture of the cab number (on the passenger door) every time you get in a cab so you can follow up if needed. Every other time the doorman flagged us and cab and handled the details for us which was extremely helpful. Hailing a cab on the street is not too tough but remember that even a ride across the city should not be more than 25 MAD no matter what you are told.
The check in was very easy and we were upgraded to a suite. The property is not new but it had good amenities for Marrakesh. We never made it to the pool area because they closed at 7pm which was unfortunate as it seemed like a good idea. The room was large and well appointed although dated. The shower was odd though and my companion and I argued over whether it had mold on the tile or whether it was the finish. Either way the shower was an issue but there was a nice big tub.
The concierge team was a great resource and helped us book activities before our arrival and during our stay. They were very knowledgeable and helped me find what I was looking for and not just vendors they used regularly. The entire staff was very welcoming and for all of the noise and chaos when you go outside, the staff at this property makes the vibe very mellow and warm (always with a smile) which was welcomed. They even let us check out very late (8pm) due to an airline schedule change.
There is a free breakfast for platinum members. It’s a full breakfast with an omelet and crepe bar. There are alot of options and was a great start to the day. We ate at the bar too during our stay and the food there was just ok but we did not try much other than nibbles. There is a night club at the hotel but it was not open during our stay (only on the weekend).
The hotel was good value for the city and met all of our needs. It is not the fanciest hotel in the city but it is well situated and the staff makes it a good choice for a pleasant stay in Marrakesh. If you are looking for something outside the medina B&BS that won't break the bank this should be your first choice.
- Official Description (provided by the hotel):
- Handsome Hotel located in the heart of the Minera residential district. ... more less
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- Also Known As:
- Le Meridien n`Fis Hotel Marrakech
- Le Meridien Marrakech
- Marrakech Le Meridien
- Le Meridien Hotel Marrakech