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“Good value but a bit old” 4 of 5 stars
Review of Le Meridien N'Fis

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Le Meridien N'Fis
Ranked #134 of 505 Hotels in Marrakech
San Mateo, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good value but a bit old”
4 of 5 stars Reviewed January 22, 2013

My girlfriend and I are both SPG platinum and decided to stay at the Meridien for our two days in Marrakech. As was mentioned in other reviews, the hotel is definitely a bit tired. What disturbed us the most was the fact that so many people were smoking in the main lobby. When you have been driving for a while and are looking for a relaxing experience in the hotel, this first impression can be very disturbing. We got upgraded to a suite which was nicely appointed, even though we did not have any view. The restaurants in the hotel were nice and the breakfast buffet had a lot of great options. Lunch by the pool is a bit overpriced for the quality of the food though. The concierge desk tried to be helpful but they definitely tailor to a richer clientele. When we asked for cheaper options, we saw that we lost some of the concierge's interest. The location is pretty good and you can get to the medina in 20 minutes (walking). Overall a good stay but not up to the best SPG standards.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank kristtov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, February 5, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel.

All your notes will be an added value to improve our services in order to satisfy your expectations, and turn in your trip as a part of unforgettable memories.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another Trip where you’ll discover more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sussex UK
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 20, 2013

Starting with the good - the staff are great and welcoming with special mention for Said who could not have done more. The concierge provided really useful advice. Breakfast is good, with differences on some days. The rooms are just ok. We were there in January so the air con was switched off and only blew hot air regardless of setting - this caused all sorts of problems with the desk and engineer, but in the end was sorted when explained + mobile unit provided (which in the end wasn't needed) However if you are on the ground floor and can't leave your window wide open, you would have problems. Restaurants are not so good - the italian is ok but pricey - the flagship Moroccan was very poor indeed, and the staff, and checkout staff did not respond to our complaints about how poor it was - unfortunate and expensive mistake. The gardens and pool area are lovely and provide a great respite from the old town. All that being said, the price was good, and overall value for money, and we would use again.

Room Tip: upper floor so windows can be opened. Garden side gets less road noise
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank ptripsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, January 30, 2013
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel and Staff (Said the porter& the concierge).

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 18, 2013

First, the bad things: you can see worn carpets, breakfast is decent, but not 5-start material.
Now for the good things:
If you snag a good deal, it is well worth it. The rooms were nice, the service was excellent. the head porter Said is indeed an amazing person. Always acknowledges everybody around, has a discussion with you to tell you about the hotel and the surroundings. I thought the check in people folks were competent, and the Mediterranean restaurant suggestion we got from the Concierge was amazing (can't remember the name, but a 5 minute walk from the hotel). We had to ask the concierge if we needed to make the reservations (something he should typically ask in a good 5-star). We also had someone come over to get the two single beds together to form a double bed. The person showed up promptly and did a good job, but again a really good 5-start would have had this done head of time.Think of it as a really good 4-star hotel.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Bharath_Raman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, January 30, 2013
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff (Said the porter).

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec, Canada
2 reviews
5 of 5 stars Reviewed January 12, 2013

The overall experience was nice.

The room was well heated, even a bit more than needed. The room service was perfect and very dicret. Everybody was nice
King bed room is perfect
Receptionnist are good enough. The smell of everything is perfect
The gardens the pool. no words to say

Room Tip: King bed room is perfect. Use miles if you have them. Don't use the minibar. Eat outside. The 20...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Issam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, January 21, 2013
Dear Guest,

Thank you for coming back to Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, staff, the garden and the pool.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed January 9, 2013

A lot of gardens and space but moderate rooms. Cold in the lobby, restaurants lack
products. Friendly and serviceminded staff. Boring breakfast facility to be 5 stars.
Wifi to be paid in the rooms. Better u can.


  • Stayed January 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, January 21, 2013
Dear Guest,

I’d like to thank you for posting your comment on Tripadvisor.

There is no doubt that all your notes will be an added value to improve our services in order to satisfy all your expectations and let them come true during your next trip to Le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sopot, Poland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 5, 2013

Really great hotel! We went to N'fis Le Meridien on our honeymoon! It is a fantastic spot to relax in the fabulous pool and sunbath like on a tropical island. On the other hand it is not very far away to Medina where you can find wonderful spirite of Marrakech. We had a club room and it was great. Everyday we had rose petals all over the room which was so romantic. Bed was heavenly comfortable like in all Starwood hotels. The best was of course Youssef the concierge! He was so friendly that we felt like we were best friends for ages :) He recommended us great restaurants and best of the best quad ride outside the city! You have to try it - great experience!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank SopSmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, January 15, 2013
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding honeymoon to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff especially Youssef’s valuable advice.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 4, 2013

I love this hotel and have stayed there several times. First occassion when hubby was working locally, he stayed for a couple of months and I visited and was absolutely delighted with how everyone treated the guests from the doorman to the chamber maids, people could not have been more helpful. I returned to spend a birthday visit there with some girlfriends, and again, we were treated extremely well......all 4 of us loved it. The rooms are nice and spacious, the communal areas lovely, the pool side restaurant and double beds for lounging r are great.......I cannot fault it. Marrakesh is great for eating out, but if you are not in the mood for venturing to the old town, the hotel restaurant is also great as is room service......the location of this hotel is very convenient, its in the new town, but walkable to the Medina/Djma el Fna........if I dont stay in a Riad, then this is the hotel I will always choose to return to and I have visited many hotels in Marakesh.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Anniesreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, January 15, 2013
Dear Guest,

Thank you for coming back to Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, staff, restaurant, and location.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien N'Fis

Property: Le Meridien N'Fis
Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#86 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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