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Le Meridien N'Fis
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Reviews (1,737)
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530
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Show reviews that mention
All reviewsbit datedclose to the airportminute walk to the medinapool restaurantgardens are beautifullarge poolgreat pooltennis courtsmoroccan restaurantpool sidepool stafffive star hotelmint teaold cityatlas mountainspancakesthe main square
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726 - 731 of 1,738 reviews
Reviewed January 20, 2013

Starting with the good - the staff are great and welcoming with special mention for Said who could not have done more. The concierge provided really useful advice. Breakfast is good, with differences on some days. The rooms are just ok. We were there in January so the air con was switched off and only blew hot air regardless of setting - this caused all sorts of problems with the desk and engineer, but in the end was sorted when explained + mobile unit provided (which in the end wasn't needed) However if you are on the ground floor and can't leave your window wide open, you would have problems. Restaurants are not so good - the italian is ok but pricey - the flagship Moroccan was very poor indeed, and the staff, and checkout staff did not respond to our complaints about how poor it was - unfortunate and expensive mistake. The gardens and pool area are lovely and provide a great respite from the old town. All that being said, the price was good, and overall value for money, and we would use again.

Room Tip: upper floor so windows can be opened. Garden side gets less road noise
  • Stayed: January 2013, traveled as a couple
    • Value
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3  Thank ptripsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded January 30, 2013

Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel and Staff (Said the porter& the concierge).

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

First, the bad things: you can see worn carpets, breakfast is decent, but not 5-start material.
Now for the good things:
If you snag a good deal, it is well worth it. The rooms were nice, the service was excellent. the head porter Said is indeed an amazing person. Always acknowledges everybody around, has a discussion with you to tell you about the hotel and the surroundings. I thought the check in people folks were competent, and the Mediterranean restaurant suggestion we got from the Concierge was amazing (can't remember the name, but a 5 minute walk from the hotel). We had to ask the concierge if we needed to make the reservations (something he should typically ask in a good 5-star). We also had someone come over to get the two single beds together to form a double bed. The person showed up promptly and did a good job, but again a really good 5-start would have had this done head of time.Think of it as a really good 4-star hotel.

  • Stayed: December 2012, traveled with family
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3  Thank Bharath_Raman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded January 30, 2013

Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff (Said the porter).

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

The overall experience was nice.

The room was well heated, even a bit more than needed. The room service was perfect and very dicret. Everybody was nice
King bed room is perfect
Receptionnist are good enough. The smell of everything is perfect
The gardens the pool. no words to say

Room Tip: King bed room is perfect. Use miles if you have them. Don't use the minibar. Eat outside. The 20 cad per person per day for breakfast is expensive. Cafés across the street are pretty cheap
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Issam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded January 21, 2013

Dear Guest,

Thank you for coming back to Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, staff, the garden and the pool.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Gothenburg, Sweden
12
Reviewed January 9, 2013

A lot of gardens and space but moderate rooms. Cold in the lobby, restaurants lack
products. Friendly and serviceminded staff. Boring breakfast facility to be 5 stars.
Wifi to be paid in the rooms. Better u can.


  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded January 21, 2013

Dear Guest,

I’d like to thank you for posting your comment on Tripadvisor.

There is no doubt that all your notes will be an added value to improve our services in order to satisfy all your expectations and let them come true during your next trip to Le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

Really great hotel! We went to N'fis Le Meridien on our honeymoon! It is a fantastic spot to relax in the fabulous pool and sunbath like on a tropical island. On the other hand it is not very far away to Medina where you can find wonderful spirite of Marrakech. We had a club room and it was great. Everyday we had rose petals all over the room which was so romantic. Bed was heavenly comfortable like in all Starwood hotels. The best was of course Youssef the concierge! He was so friendly that we felt like we were best friends for ages :) He recommended us great restaurants and best of the best quad ride outside the city! You have to try it - great experience!

  • Stayed: September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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2  Thank SopSmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded January 15, 2013

Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding honeymoon to Morocco.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff especially Youssef’s valuable advice.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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