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“Beautiful Hotel” 3 of 5 bubbles
Review of Palmeraie Palace

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Palmeraie Palace
Ranked #125 of 508 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Beautiful Hotel”
3 of 5 bubbles Reviewed January 25, 2014

We stayed here in august of last year, for some R&R and some golf. However when we arrived the hotel had just opened for the season, which was a bit of a surprise to us.

There were only restaurant's open during our time here and it was a bit of a treck into town for food. So a bit disappointed by that to be honest. However the food in the Tapas bar and the Brazilian bar were fantastic, so good we went every night (as we had not other choice) :)

Also the club house was shut and we pretty much had the golf course to our self. Although, not to impressed by the course

The hotel, rooms and facilities were all fantastic though, so I imagine during the busy times it would be great hotel.

The reception of the hotel is so grand and the staff are really helpful.

The breakfast were also amazing at this place, that I cannot fault the place on!

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mikeyg99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,140 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Sao Paulo, SP
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 14, 2014

It's a golf with many hotels, it's too big, I had problemes with taxis because it's far .. but the rooms are beautiful, the service is good and the swimming-pool also.. They told me it was just renovated and we see it's all new around.

  • Stayed January 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gabriel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 13, 2014

This was our second time at this hotel. We came back because the resort is beautiful and Palmeraie is a quiet place in busy Marrakech. This year we stayed for Christmas and the hotel was packed. This was annoying during meals. The breakfast was moved to a big conference room with a smaller choice than usually, where everything was a bit messy, noisy and not very nice.
Same at dinner. Food at Leroy's Kfe is good, but you almost need to fight to get a menu and you are lucky if your wine arrives before you finish your starter.
Rooms are nice and beds are great however some rooms smell strange and we had to change after one hour because the smell was very strong.

Tip: don't go there when it's too busy.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Fabitennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol uk
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed January 11, 2014

We stayed for a conference in December and although the reception area was stunning, sadly the room quality and service did not meet the same standard. Our room had an unpleasant smell and felt in need of updating. The service in the pool bar was very poor, particularly when our all female group tried to order some wine. We were ignored by waiters and when we went to the bar the staff turned their backs and talked among themselves! It took 40 minutes to get 3 glasses of wine which were short measures and in the meantime men were arriving and being served immediately. Breakfast service was chaotic with tables left uncleared and drinks orders taking ages. Tea arrived eventually but no cup! The only positive was the Brazilian bar with a great caberet - well worth seeing. Overall though this hotel was very disappointing.

Room Tip: Ask to see the allocated room some are small and there is an underlying smell in some.
See more room tips
  • Stayed December 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank jsm1275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tripoli
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 10, 2014

it was nice staying at Palmeraie Golf Palace & resort..food at le roy cafe was deliciuos, service is fine, i couldn't complaint..the only that was a bit annoying is the bathroom..physically it looks very nice..there is always a supply of bathroom stuff - soap, shampoo, etc., but when you used the shower, all is wet on the floor, somewhere is leaking on the tub that would really need to be fixed..the same experienced i have read on the reviews here at palmeraie hotel..


For the first timer, would be great to experience the golf course :-)

  • Stayed November 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Melanieeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusseldorf, Germany
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed January 3, 2014 via mobile

I just want to say that we were really disappointed by the staff at the SPA very unprofessional not friendly at all and very rude. We have been with the family at many Spa over the world and never experienced such unqualified people particularly on 5star hotel, prohibiting us to swim in the indoor swimming pool with our kids treating us like people who never used a SPA. I really do not recommend anybody who wants to have a good time with their families to be their as they will definitely be disappointed and be agressed by an unqualified staff.

Stayed December 2013, traveled with family
Helpful?
3 Thank Youness T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed December 14, 2013

Having read other reviews we booked but were cautious. I felt that we were at a different place than the reviews were referring to? Other than generally not having enough lamps in the room, (especially in the bathroom which made applying make up very tricky!) my husband and I cannot find a fault. The pre-paid dinners offered choice, plentiful and were excellently prepared. The hotel is beautiful inside and out. The golfing with a choice of 27 holes is perfect for everyone. Having a caddy is like having 4 hours of private lessons at less than $16. Service was excellent in all areas of the resort. We will definitely book again especially as a destination to golf during the winter months.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dale B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palmeraie Palace

Property: Palmeraie Palace
Address: Circuit de la Palmeraie, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Marrakech
#69 Spa Hotel in Marrakech
#88 Luxury Hotel in Marrakech
#144 Family Hotel in Marrakech
#187 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Palmeraie Palace 5*
Number of rooms: 314
Official Description (provided by the hotel):
Palmeraie Resort's beating heart and flagship, the famous Palmeraie Palace is a hotel featuring traditional Moroccan architecture. Rewarded as Africa's best golf course, the hotel's golf course has won the World Travel Awards for 5 consecutive years (from 2006 to 2010). In 2014, the Palmeraie Palace has received the award as Morocco's Best Golf Hotel by the World Golf Awards. Surrounded by landscaped gardens and swimming pools, within easy reach of many restaurants and other entertainments, Palmeraie Palace is a touristic destination on its own. Just a few minutes away from central Marrakech, this charming hidden oasis is a promise for a refreshing and relaxing stay. ... more   less 
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Also Known As:
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Golf Palace And Resort
Palmeraie Hotel Palace

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