Arrogant at the door, unhelpful staff at the front desk and in the spa. Extremely good waiters and very attentive floor staff though, so with very little change this has the potential to be brilliant.
Excellent gardens and pool - stunning hotel.
Tourist guide promoted this as a highlight and a top spa experience but as a non hotel guest you are NOT made welcome at all, which is perfectly OK if expectation is set up front! Disappointing to say the least.
- Official Description (provided by the hotel):
- La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more less
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- Also Known As:
- La Mamounia Marrakech Hotel Marrakech
- La Mamounia Hotel Marrakech