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“Retreat and be pampered after the Souks” 5 of 5 bubbles
Review of La Mamounia Marrakech

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La Mamounia Marrakech
Ranked #78 of 511 Hotels in Marrakech
Certificate of Excellence
Des Moines, Iowa
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Retreat and be pampered after the Souks”
5 of 5 bubbles Reviewed January 1, 2013

Beautiful hotel in its own right, but even more special as a treat and retreat away from the bustle of the Souks. We had our 8 year old daughter with us - she was treated with great attention. The waiters at breakfast even packed up some pastries for her (without us even asking) to eat later because she was more interested in getting in the pool than eating a lovely brunch!

Close to all the action, but quiet and beautiful within the walls!

Definitely worth the money if you can swing it!

  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank WanderingTrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,706 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
NYC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 31, 2012

La Mamounia was one of the best place is stayed in my life. The rooms are amazing, the SPA is world class and the restaurants are top class. The morning buffet is the best and biggest I enjoyed in my entire life. La Mamounia has a beautiful park with lots of Olives and Orange trees. The employees are very friendly and helpful. For trips around Marrakesh the Concierge team will organize everything. We stayed there for 3 days and it was like in a 1001 night fairy tale.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JuergKaufmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timmins, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 26, 2012

Excellent hotel choice which offers high standards in terms of service, quality and cleanliness. Room was spacious and breakfast in restaurant had a wide variety of choices. Pool area is very relaxing. The staff was pleasant and always helpful.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Owen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed December 22, 2012

Someone needs to seriously address the situation with the staff on the gate! I have never been refused entry anywhere! EVER! Today my partner and I were refused entry for wearing sports shoes and carrying a back pack! I had a £180 shoes - NOT trainers or sports shoes. I was wearing Ralph Lauren trousers and carrying a laptop over the shoulder bag. And had a tailored shirt on. My partner was kitted out in a Marni outfit. I am stunned by the rudeness and plain stupidity of the staff on the gate. To be honest - if this is the way that staff are trained I really do not want to be any part of it.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
13 Thank twoleftpheeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
298 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed December 12, 2012

Enjoyed lunch by the pool whilst visiting this outstanding hotel. First class service, incredible surroundings and food that really was divine. Worth far more than five star rating this surely has to be one of the best world hotels,luxurious and memorable.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
201 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed December 12, 2012

There no doubt that this property is MAGNIFICENT. Historic hotel, well cared for, but as with many historic property, there's a little "resting on their laurels" aspect going on here. Basic rooms are quite basic, but if you can splurge a bit, the suites are wonderful. Grounds are TO DIE FOR, and a DEEP, old school, pool is cool, refreshing, and luxurious. The PROPERTY will not disappoint.

I would NOT recommend this hotel for first timers though. It is a long taxi ride to the medina and Jemaa el Fna. Also, the Arabic service habits are over the top here. With this I mean, the HAND OUT for a tip at EVERY TURN can be overwhelming here. When u arrive, the deliver a basket of fruit, and they wait around for a tip. 2 minutes later, a knock on the door with fresh towels, with a hand out, a few minutes more, someone comes by with some water, again waits for a tip. This normal in this culture, they'll keep coming until you stop tipping, but at La Manmounia, its too much.

If you desire a glimpse at one of the worlds finest, and historic places, you'll need to stay a night here. For the action, however, I'd spend my money at a beautiful riad near old town.

Room Tip: Splurge a it here. Standard rooms are less than desirable.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed December 6, 2012

Had a spa day pass. We were alone! The service was not great, there was a lack of enthusiasm from the staff. My husband left his trousers on the bench in the gentlemen's changing room.
Upon his return, they were gone and when he asked for them they were in a plastic bag not on an hanger, not even folded....all wrinkled!... Spa No1?...no, no. And it is so dark.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bonvoyage8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Mamounia Marrakech

Property: La Mamounia Marrakech
Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in Marrakech
#4 Business Hotel in Marrakech
#42 Spa Hotel in Marrakech
#50 Luxury Hotel in Marrakech
#87 Family Hotel in Marrakech
#111 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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