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“Nice hotel, but drinks are expensive”

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Sofitel Marrakech Lounge and Spa
Ranked #121 of 494 Hotels in Marrakech
Billericay, United Kingdom
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Nice hotel, but drinks are expensive”
Reviewed June 24, 2013

We're here on a Thompson package for one week. The hotel and staff are very good. Pool area is fantastic - service around the pool and at meal times is friendly. The only downside is that beers and wine are staggeringly expensive - UK pounds £6 for a 33cl bottle of lager and £8 for a normal sized glass of their cheapest wine. Now I'm not a mean person, but the same lager costs £1.60p equivalent in the local supermarket. Just be aware that if you come here and drink as you might at home you won't be getting a reasonable bar bill at the end of your holiday. Other than that, its a really nice hotel with friendly staff. Oh yes, if you come here on a package deal, get a 'half board deal' - evening meals in the one main restaurant are also hideously expensive - a 3-course meal each for two people on average will set you back @ £100 in total without drinks included.

Room Tip: Ask for a junior suite or pool view normal room
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 18golfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,708 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (212)
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English first
Sussex
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 23, 2013

Treat yourselves! Just a great hotel all round. Rooms, pool area, spa, food and service are just amazing and everyone is happy and helpful. The location is good as you can walk to the souk, there is an onsite disco and there is a lovely spa and proper gym. There is a little delay in getting served with drinks as you are not supposed to go to 'the bar' and they must come to you - whether by the pool or in the hotel. The local beer 'Casablanca' was great! Drinks are expensive but there are other 'bars' nearby if you want a change. Be aware that alcohol is NOT widely available but there are a couple of good bars in the souk. Enjoy!

Room Tip: All rooms appear to have been really good
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glugSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed June 16, 2013

This hotel is amazing,the room the staff the food the pool all faultless
The 2 pools are fantastic, the hotel staff tend to your every need
Even have the choice to eat inside or outside and the place is spotless
Sun beds are amazing and the hammocks in the sunshine are so relaxing!
It isn't he cheapest but if you want quality service where everything is no trouble at all then you would it would be hard to beat the Sofitel. A true 5 star hotel and experience

Room Tip: Ask for a room with a view of the pool
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 13, 2013

One of the best Hotel’s I stayed in, If you do stay here I recommend the “Breakfast Included” option as there was so much choice and service was amazing – my favourite section was the smoothie counter – he would make you anything you want!.

The room was very luxurious and the service all around the hotel was great ( while your sun bathing a man walks around offering fresh fruit and there’s a lady that offers free massages) I didn’t get a chance to use the Spa as it was very expensive but staying there was overall a relaxing experience.

On your door step you have Bars, Restaurants Clubs and a Casino!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedBenkirane, Hotel Manager at Sofitel Marrakech Lounge and Spa, responded to this review, June 14, 2013
Dear guest,

Thank you for choosing Sofitel Marrakech Lounge and spa on your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
We hope to see you again on your next visit to Marrakech.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
Reviewed June 13, 2013

Just about to return from this lovely hotel. We will definitely return with the family next time. Lovely grounds and pool area. Would like more vegetarian options. However, breakfast in Garden Restaurant amazing made only better with very good service and a special thanks to Fatimzehra also to Abderahim, Micham Rachida and Brahim.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackie611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedBenkirane, hotel manager at Sofitel Marrakech Lounge and Spa, responded to this review, June 14, 2013
Dear guest,
We are delighted to hear you had a wonderful stay with us at Sofitel Marrakech Lounge and Spa. It was nice to hear that Garden restaurant exceeded your expectations. They work exceptionally hard to make sure that every gust feels special. Thank you so much for staying with us.
We hope to see you in near future.
Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 11, 2013

Similar flight time to The Canaries but I know where I would rather be! Sunshine, luxury, great service, 10 mins walk to the walled city .... Can't wait to go back! This hotel has a beautiful pool with big chill out sun beds!

Room Tip: Go for poolside room for best views!
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicehotels4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedBenkirane, hotel manager at Sofitel Marrakech Lounge and Spa, responded to this review, June 14, 2013
Dear guest,
Thank you for choosing Sofitel Marrakech Lounge and Spa on your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
We hope to see you again on your next visit to Marrakech.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 7, 2013

Another amazing stay at Sofitel Marrakesh.. Why do I go back because the hotel is as luxurious as it looks in the pictures and Im fussy ! I like 5 star to be 5 star and the Sofitel is exactly that.. The pool view rooms are lovely and the junior suites offer the extra room space. The Imperial Palace is traditional, while the Lounge & Spa has a modern take on the décor. The service in this hotel is impeccable, a GENUINE smile and greeting from everyone from the Manager of the hotel, restaurant staff, pool staff, concierge, who recommends the restaurants suitable for what you want to eat that night.. to the Guest Relations Manager - Soufiane who made our stay memorable, who couldn't do enough to make our holiday a great experience, always going the extra mile for guests, whether first time or returning guests .Youness the outside Guest Manager, who always had smile for every guest around the pool, poolside restaurant. nothing was too much trouble, he also recommended the perfect restaurant !
My friends have now made Sofitel Marrakesh the only hotel to rebook in Marrakesh.. Superb.

Room Tip: Pool view are the best rooms, junior suites are bigger with sofa, all have a balcony. There is a hig...
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikki_lovell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhmedBenkirane, hotel manager at Sofitel Marrakech Lounge and Spa, responded to this review, June 14, 2013
Dear guest,
Thank you for choosing Sofitel Marrakech Lounge and Spa on your visit to Marrakech. We are happy to know that you enjoyed your time during your stay. We also thank you for the positive review of our hotel. We share all the feedback with the management and staff and such feedbacks help in staff motivation and recognition.
We hope to see you again on your next visit to Marrakech.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Marrakech Lounge and Spa

Property: Sofitel Marrakech Lounge and Spa
Address: Rue Harroun Errachid | Quartier de l'hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Marrakech
#68 Spa Hotel in Marrakech
#84 Luxury Hotel in Marrakech
#152 Family Hotel in Marrakech
#171 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Marrakech Lounge and Spa 5*
Number of rooms: 139
Official Description (provided by the hotel):
Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more   less 
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Also Known As:
Sofitel Marrakech Lounge Hotel Marrakech
Marrakech Sofitel

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