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Selman Marrakech
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Savings alert! 27% below average rates

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Reviews (522)
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Reviewed April 30, 2014

Outstanding service in a landscape of ever lowering standards.
Where the old mamounia succombed to the brash and trash demands of its "it" clientele, the Selman went understated and impecable. No "faux" leopard skin armchairs or bling clad lovely young things here. A breath of fresh air and unapologetic tradition!

Yes its all trendily plush (Designed by Jacques Garcia of the "costes" franchise fame) but still very quietly chic. The deco is beautiful and no expense spared with heavy silks, velvet and solid wood everywhere. A sprinkling of orientalist antiques, dramatic chandeliers….its all reminiscent of the best grand old house From Marrakech to Istanbul.
And service to match. Staff is super discreet and attentive (reminds me of the quiet delicatesse found here in Asia), food delicious although the slightly Asian fusion taste of some items on the menu is a bit cliche.
Have to agree service is sketchy poolside. They could do with a few more staff on hand.
Bravo to the management that is always on site gently nudging everyone in the right direction and taking the time to chat to the houseguests.

Last but not least, the gardens and stables are a delight. Sunday brunch in the garden is lovely with the horses parading all afternoon. They'll graciously organise a poney drawn carriage for the children.
Babysitting available at short notice and great kids club at the Atlas Golf complex a 2m ride away.

Super professional Henri Chenot spa. Another definite plus in a landscape full of pretty but below par spa services. Personnal trainers and a gym with a wide variety of options.

Room Tip: Prefer the first floor room as they all have balconies with views on the Atlas mountains.
  • Stayed: April 2014, traveled with family
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1  Thank milo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SelmanMarrakech, Directeur général at Selman Marrakech, responded to this reviewResponded May 31, 2014

Dear Millo22,

Thank you for having taken the time to share your comments on Tripadvisor regarding your stay at the Selman Marrakech .

The team is delighted to read that you appreciated our facilities,service, garden and stables. Your comments are very important to us and we will make sure to share them with our dedicated team members.
We were pleased we could also cater to our younger guests; in addition to the services offered, a superb new Kid's Club is about to be delivered in the coming days.

We much look forward to the opportunity to welcome you back very soon again at the Selman Marrakech and have your children experience our new facilities.

Best regards,

Christian Langlade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

Stayed here for just one night due to a flight delay - wish I had more time. Exquisite hotel and a true 5 star hotel, unlike some of the others in the city. Opulent surroundings and excellent service.
Will definitely stay here again.

  • Stayed: May 2013, traveled with friends
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1  Thank PollyGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SelmanMarrakech, Responsable relations clients at Selman Marrakech, responded to this reviewResponded May 28, 2014

Thank you for taking the time to post your comments on Selman Marrakech.
We are delighted that you had such a special time with us and we look forward to welcoming you back soon.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

If you are reading this because you are considering going to this Hotel then stop reading & just book now.

My wife and I have just spent 10 days in a Riad at the Selman. The service is exceptional. Nothing was ever a problem & everything was done with a smile, with urgency & with pride/passion in their work. Having visited almost all the other 5 star Hotels/Resorts in Marrakech during our trip (many ranking ahead of the Selman on Tripadvisor by the way!) I can only say that the Selman sets & delivers 'the standard' in Marrakech.

Many things separates this Hotel from the others;
- The fantastic design of the property & the grounds. perfectly clean & maintained.
- The amazing views of the mountains
- The stunning service with the most visible & hands-on Hotel GM I have ever met. Leadership from the very top.
- The peaceful & relaxing environment (far enough away from the hassle of the city centre but close enough to visit ever day if you wish.

I want to thank all of the staff at the Selman for a special time at your Hotel; far too many to name or single out. This is a team effort.

Money can buy a good Hotel room but it can't buy you memories. We leave with great memories.

My only improver is get name badges please. Some Hotel guests like to address staff by their name, names are more personable.

Stayed: April 2014, traveled as a couple
3  Thank Wootton_Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SelmanMarrakech, General Manager at Selman Marrakech, responded to this reviewResponded April 28, 2014

Dear Guest

Thank you for your fantastic review of Selman-Marrakech, I am glad that we have lived up to your expectations during your visit and I will ensure to pass on your comments to our team and our butlers in particular.

Regarding name badges, I much agree with you. We originally thought of avoiding at all cost a corporate approach, but guests and staff find comfort in hearing their own name, and build rapport faster to those who use it.

We look forward to welcoming you back to Marrakech very soon.

Best regards,

Christian Langlade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

We just returned from a fantastic four days at the Selman Hotel in Marrakech. As we arrived on a Sunday, we enjoyed an exquisite Brunch setup which lasted all afternoon. The next day were spent by the 80m long heated swimming pool under one of the cabanas with impeccable service. In the afternoon we also visited the Spa and the gym. Both facilities were excellent.
For horse lovers, there are stables on the property, which are home for some very lucky Arabian studs.
Initially we only intended to stay for three nights, but the tranquillity of the ambiance set in and we extended out stay. We will certainly be back to Marrakech and there will be no doubt where we will stay, Selman Hotel.

  • Stayed: January 2014, traveled as a couple
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1  Thank asw50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SelmanMarrakech, General Manager at Selman Marrakech, responded to this reviewResponded March 6, 2014

Dear Guest,

Thank you so much for taking the time to post your review on TripAdvisor regarding your recent stay at the Selman Marrakech.
I am delighted to hear you had a great stay with us and I have shared the good news with the team. It is indeed very rewarding for our team to read such kind comments as it fuels peak performance !

We look forward to welcoming you back one day soon.

Yours Sincerely

Christian Langlade
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2014

the place is very nice , been greeted by the manager mr.Cristian , whom was very pleasant and charming personality . greeted us warmly and assisted us directly . True professional

the location is a huge set up with lovely stable made of the landlord's finest horse collection .
the riad is very comfortable , as is in any 5 star moroccon resort its very detailed, a bit pricier though when compared to the rest. needs to be competitive with prices.

overall
i would defnitly recommend it as one of many good options in marrakech.

  • Stayed: February 2014, traveled as a couple
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2  Thank 80lzr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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