We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good stay in Marrakech”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pullman Marrakech Palmeraie Resort and Spa
Ranked #80 of 500 Hotels in Marrakech
toulouse
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A good stay in Marrakech”
Reviewed March 15, 2014

Excellent room, good food and excellent service. Ziad is a good gest and the restaurant staff is really efficient.
A perfetc stay if you don't appréciat the center of town (smog and noise).
A recent hotel with magnificent garden and a good pool area (heated).

Room Tip: Ask for an 2 floor room. The view is really better.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank REPLPHMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, March 30, 2014
Dear Guest,
Thank you for sharing your feedback on your recent stay at Pullman Marrakech. I am glad that you enjoyed our rooms that have all been recently renovated along with the hotel buildings and surroundings. The hotel has also been decorated in a contemporary, stylish design by one of the best interior designers in Morocco.
I will happily share your compliments with the restaurant staff.
We hope that such a memorable stay will encourage you to visit Pullman Marrakech again.

Aladin Saleh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,210 reviews from our community

Traveler rating
    1,894
    901
    275
    88
    52
See reviews for
1,301
1,038
73
128
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 14, 2014

Having made a booking for this hotel through Lastminute.com I have been trying for over a day to get in touch with them to organise an airport transfer as we arrive late on a Sunday evening and I have no wish to haggle with the airport taxi's. You would imagine that a resort this size would have plenty of staff but I have had no response to email after 24hrs and cannot get through by telephone - it either rings and rings or if someone does answer they ask you to hold and do not return. Does not bode well ..but will report on the actual experience during the trip.

Stayed March 2014, traveled as a couple
Helpful?
Thank ThomasCrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, March 22, 2014
Dear guest,
Thank you for selecting Pullman Marrakech on last minute.com. I have tried to find your phone details but it was impossible to find on your detail profile. According to tripadvosr regulations ( that I always respect) I cannot communicate my mobile number, but I suggest – if your transfer is not done yet - that you email me directly on h3000-gm@accor.com and I will be happy to arrange it for you personally .
As for the problem encountered during your incoming calls, I admit that we have from time to time this system down incident which leads to this poor telephone service quality . I still haven’t not find the technical solution.
Looking forward to reading your email.
Aladin Saleh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 13, 2014

We arrived on 10th January and the hotel was very, very quiet. It was half board and we found both breakfast and dinner buffet very good with a wide variety of dishes. After dinner coffee and drinks in the bar was strange being so quiet and invariably we were the only couple there.
We had organised golf for most days and had taxis to get to the different courses. Only one occasion did I get worried when the taxi driver drove across fields and through an almost derelict village to the back gate of the golf course!! His sat nav had misdirected him. We found the room very cramped and definitely not 5 star. No space for our golf clubs. I do like a bath in a hotel although the walk in shower was very good. We found all the staff very helpful and very pleasant.

Stayed January 2014, traveled as a couple
Helpful?
Thank Terri L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, March 30, 2014
Dear Guest,
I greatly appreciate that you took the time to share your experience at Pullman Marrakech. Usually end of December is a period of big vacations worldwide and the hotel is very busy especially for the New Year eve. Following Christmas vacation there’s eventually a drop in occupancy in most of the hotels as people go back to work and children back to school. That’s what generally happens after periods of big vacations. And that’s why the hotel seemed quiet to you.
We are looking forward to seeing you for another stay.

Aladin Saleh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horsham, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 12, 2014

Had 3 enjoyable nights here. We were on a bandb basis but they tried to charge for breakfast each day. Nice room with lovely walk in shower. Had a free shuttle bus into town which was handy although only 100 dirhams to get a taxi. Hotel were great and let us check in early and check out late due to flight times. Only real downside was the meal we had there one night. We paid £80 for the two us for a Luke warm buffet which was really tasteless. Would recommend anyone staying to do room only or bed and breakfast and eat in one of the 1000s of restaurants in town.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, March 17, 2014
Dear Madame,
Thank you for posting your review about Pullman Hotel. I’m happy to know that you had a pleasant stay and enjoyed our shuttle bus service that is quite practical because, as you have mentioned, it is free from charge. We also managed to have several schedules per day hence allowing our guests to spend more time in the city center. I agree with you that our guests can eat at different restaurants in the city but choosing to eat at Pullman Marrakech means having a high quality product prepared by a professional team who respects the health and hygiene standards. We also offer our dear guests a range of choices where they can have their meals. Our Oasis snack bar by the pool serves a variety of light dishes from salads to pizzas and ; you may also visit our Baramika deli bar for a quick meal. There’s also our a la carte Riad restaurant that opens for dinner and serves the most delicious traditional Moroccan dishes in a luxurious ambiance.
We would gladly welcome you again for another visit and hope you will enjoy our new dishes.
Aladin Saleh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 3, 2014 via mobile

Although the weather was not good when we visited in January we thoroughly enjoyed our stay at this hotel. We went on an organised tour our first day, which I would highly recommend if you are a first time visitor to Marrakech. Other days we took the hotel shuttle into the centre, with confidence to explore on our own. We had an upgraded room, extremely well laid out and probably the most comfortable bed we have had in an hotel.
The food was excellent, the staff very helpful and the grounds are a pleasure to walk around. Lots of areas to sit in, outside and in. We will definitely return.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank CID25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, March 17, 2014
Dear Guest,
It’s a pleasure knowing that our team was able to offer you a memorable stay and that you are coming back again to visit us soon at Pullman Marrakech. You are right, for though it is usually sunny in Marrakech we had a few cloudy days. Having an exceptional stay doesn’t necessarily mean sitting by the pool and enjoying the sun but also visiting places in Marrakech, going on excursions in the surrounding areas or simply having a calm afternoon contemplating nature. This is what I call an amazing vacation. And you have experienced it.
We are looking forward to seeing you again.
Aladin Saleh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rabat, Morocco
Level Contributor
119 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 3, 2014

I stayed at this hotel for 3 nights me and my wife and 2 kids. the staff and esp the director general Mr.Alaa Eldin are amazing always smiling and very helpful.

everything was just perfect the breakfast , the room, Gardens , kids club, the swimming pools and the views & landscape. Compared to most 5stars hotels in Marrakech it is much better.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abouyossef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, March 17, 2014
Dear Sir,
I’m honored that you have chosen Pullman Marrakech for your vacation and that I had the opportunity to meet you and your family. Your review means a great deal as you have visited Marrakech several times and can easily appreciate our personalized service offered to each and every guest. I am proud to be part of this dedicated team that works sincerely to meet our guests’ expectations.
We hope to see you again, as you have promised, for another unforgettable vacation.
Aladin Saleh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2014

Pullman hotel staff was great ,always will to help. Specially Hasnaa the entertainment instructor ,very friendly and professional . Great energy at the reception . I like the free bus ride to the city

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank E12r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, Directeur général at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, March 18, 2014
Dear Guest,
It is with great pleasure that I read your review about Pullman Marrakech. We always do our best to be of help to our guests and provide them with a high quality of service. Reading such encouraging words is a great reward to us. I will share your compliments to Hasnaa who, I’m sure, will be delighted to read your words.
We are looking forward to having you among us again for another exceptional vacation.
Aladin Saleh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Marrakech hotels
4.9 mi away
Sofitel Marrakech Lounge and Spa
2.8 mi away
Palmeraie Palace
Palmeraie Palace
#131 of 500 in Marrakech
1,206 reviews
6.5 mi away
Kenzi Club Agdal Medina
Kenzi Club Agdal Medina
#101 of 500 in Marrakech
4,834 reviews
Show Prices
Show Prices
Show Prices
9.7 mi away
Sirayane Boutique Hotel & Spa
3.0 mi away
Hotel Du Golf
Hotel Du Golf
#118 of 500 in Marrakech
903 reviews
5.0 mi away
Radisson Blu Hotel, Marrakech Carre Eden
Show Prices
Show Prices
Show Prices

Been to Pullman Marrakech Palmeraie Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Marrakech Palmeraie Resort and Spa

Property: Pullman Marrakech Palmeraie Resort and Spa
Address: Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 500 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Marrakech Palmeraie Resort and Spa 5*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Travelocity, Expedia, Booking.com, Hotels.com, Hotel.de, TripOnline SA, Cancelon, Evoline ltd, Cheap Tickets, HotelQuickly and Priceline so you can book your Pullman Marrakech Palmeraie Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing