The resort is situated in a quiet, upscale development at the outskirts of Marrakech. You will find lots of facilities in the park-like resort (Spa, tennis courts, Beach volley, huge swimming pool, gym). Rooms are comfortable, but relatively small for a five star hotel. All rooms are in low buildings in the park. Service in the reception and the buffet restaurant was perfect. The same cannot be said about the specialty Moroccan restaurant, which opens occationally...(Nobody really knew when it was open). We waited more than 1 hour to get our drinks, another ½ hour to get our first (wrong) dish. Our waiter simply dissappeard - I suppose he was watching football on TV somewhere.... The same miserable service characterized the cleaning of the room. Every day we had to call house-keeping to get missing towels, water etc. Under the bed was a thick layer of dust and leftovers from previous guests. No Wonder it seldom took more that 3-5 minutes to clean the room. This could be one of finest resorts in Marrakech if the management made an effort to improve the service to 5 star level. The buildings and facilities do belong in the five star category.
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