My wife and I booked this hotel on a half board basis, discounted through one of the travel websites, with the intention of doing absolutely nothing in the sun for five days. We couldn't have picked a better location. The room was very comfortable, the pool excellent and the food varied and plentiful. We considered a trip into the city but the atmosphere at the hotel won and we stayed put. We like to engage with the staff wherever we go, and with enough French to get by on found this very easy to do given that it is Moroccos second language. All of them, from the guys tending the gardens to the F&B manager could not have been more pleasant, helpful and happy to oblige so I'm surprised to see any adverse comments - maybe you reap as you sow?
I did not see any difference between the treatment of clients on different deals: the poolside staff served all as far as I could see. We, as 'package' clients, certainly got very well looked after.
I suspect a lot of confusion can be avoided by being clear about the deal you have got: the rooms are discounted, the food you have access to will vary according to your package but it's all good, and the bar prices are the same for all. European beers are pricy but no worse than in London, and bear in mind they've had to be imported into an Islamic country so there's bound to be a premium. Local beers and wines are cheaper and very drinkable, I can assure you.
I've marked location down a bit as it's about 15k from Marrakesh, enough to be a nuisance if you want to nip into the city - but the hotel car or taxis are always available.
Will definately go back.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Pullman Marrakech Palmeraie Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.