Having read the reviews, I emailed Oliver and made a reservation for Monday 4th March at 8.30 for 6 adults and requested a taxi to take us to the restaurant from our Riad. Oliver confirmed by email, that this would be possible and said the taxi would collect us from our Riad Amssafah at 8.15
The taxi did not arrive. We waited for 15 mins then we asked our hotel to telephone the restaurant, when connected I asked about our booking and was told ‘it was not possible; (twice) there was no booking’. This was despite the fact that I had several confirmation emails in my hands. I put the phone down and we went elsewhere and had a fantastic meal in the Souk within the Medina.
My opinion – don’t bother trying to book this restaurant by email or any other form; it is a total waste of time. They are not bothered about your custom.