My wife and I stayed at this hotel for a week. I have to say the building,corridors and our room was spotlessly clean.I think the thing missing from this hotel is atmosphere. There was none! the staff where polite and friendly and helped when ever you asked for it.
The breakfast was disappointing we didnt go hungrey. They didnt top things up you always had to ask for thinks .The fruit bowl was never topped up and if you didnt get in at 0800 you wouldnt get a flavoured yoghurt. We took our own bananas in every morning because despite them being for sale everywhere in the city they where never provided. I noticed that the staff were eating more than the guests they would come into the room and get a plate and help themselves and then go into the kitchen with the plate. The worst case was on Tuesday morning of our stay and a male staff member came in got a plate added this chicken in a cream sauce on his plate then lifted the lid of the sausages and used his hand to put them on his plate. Needless to say we didnt eat hot food from then on. We only ate one evening meal in the hotel on the first night. Whilst being very tasty the potions where small and it was expensive compaired to places in the City.
There was only cornflakes which where so pale they looked ill! It was better when the female waitresses where on duty they at least looked busy, as the men just stood near the kitchen door and watched you like animals feeding time at the zoo!
The room was large and very clean (Junior suite) we had room 19 which had a store nearby so the noise was an issue in the morning. The corridors where very cold dark and noisey. The patio door lock was broken on our arrival a maintainance guy attended straight away and made a repair which then broke again after I had locked it. I gave up asking and found the opposite door lock was also broken.
Would I go back to this hotel ? No I wouldnt and I wouldnt recommend it. As mentioned by other reviews there is a managment issue here no ones knows what they are doing except the cleaners who do a very good job. Mr manager perhaps you should buy your cleaning staff a vaccum cleaner to prevent those poor ladies having to brush all that carpet on their knee's by hand!
I wouls agree with other reviews this is not a five star hotel 3.5 maybe.
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