April 2013 - Absolutely not a 5 star Hotel, and now looking tired and very unclean. I feel this hotel is perhaps more suited to a younger traveler, perhaps less used to the finer more refined things available. Soft Rock music piped throughout the hotel and cheap framed wall posters of “The Godfather” and “Scarface” should tell you everything about its quality of décor and target clientele. We were seduced by good reviews and the spectacular photos on the Hotels website, but I can assure you those photos highly flatter the hotel. Carpets were filthy dirty, huge wall mirrors with large multiple cracks and that’s just the entrance, I could go on. Originally we booked for three nights but decided not to stay for even one once we looked around. We couldn’t get a full refund and ended up paying higher rate for an alternative but genuine 5 star hotel, but it was absolutely worth it as we found a true gem of a hotel that saved the holiday. If you are 35+ and looking for some sophistication and comfort… look elsewhere!
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