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“Lovely riad”
Review of Riad Africa

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Riad Africa
Ranked #80 of 501 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely riad”
Reviewed June 8, 2014

Riad Africa is a lovely riad in Marrakesh. It is in a great spot for sightseeing and the souks. The staff were very friendly and helpful. The roof terrace is a wonderful spot to relax and the pool is a great place to cool off! I would definitely recommend this lovely place.

  • Stayed June 2014, traveled with friends
    • Value
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Helpful?
Thank Emma E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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401 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
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English first
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 2, 2014

Set your expectations first, it's a Riad, not a big hotel with a big warm pool.
If you are looking for a Riad experience, look no further.

We travelled with our 2 children aged 10 & 8.

I would recommend allowing the Riad to book your collection from the airport. Very easy and ours went without a hitch. The Riad is a very short walk from where the car drops off.
Enter a little oasis of calm and serenity.

The staff were very friendly and very very helpful. Tim the manager, always available for advice and his staff were excellent, Said, Mohammed and the sisters. We arrived in the evening and opted to eat at the Riad. It was delicious but there was a little confusion between the office in the UK and the Riad about the menu.

The Riad is a short walk to the main sqaure Jemma El Fna.

The rooms are more than adequate and clean, as it's a Riad they were never going to be massive, we had the Lalibela suite with the side room with single beds for the children which worked well.
The roof gardens are a big plus. We were looking forward to eating breakfast up there but were discouraged as the staff would have to carry the food all the way up to the roof!

Tim arranged for our transport to and from the High Atlas for 3 days which worked smoothly without a hitch. He also arranged our car to the airport on departure.

After we had been away for 3 days, rather than go straight to the airport we asked if we could leave our bags at the Riad for a few hours so we could cram in some shopping before flying home. Tim made a room available for us to use the showers and get changed, which was magic.

We asked for advice on where to go, what to see, what to eat, where to eat it, what to pay for what you wanted to do, we were never given bad advice, everything worked very well and was very helpful.

Try the mint tea, try the local food, try the orange juice in the square, brush up on your French and get stuck in.

It's Marrakech it's hot, it's busy, everything has a price - ultimately it will be cheaper than back home, go with the flow. If you can't be doing with being hassled then go to a different city.

Would we recommend Riad Africa - definitely.
If we went back to Marrakech would we stay at Riad Africa again - yes.
Did the kids enjoy it - yes.

My last observation would be: being security conscious I was not concerned at all about the Riad but the safe in the wardrobe was not bolted to anything and just felt it slighlty missed the point.

  • Stayed May 2014, traveled with family
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Helpful?
1 Thank Patlad7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 28, 2014

We booked Riad Africa directly with Specialist Marocco who own Riad Africa due to our special requirements. My husband uses a wheelchair but can walk very short distances and we were offered a room on the ground floor. Whilst the adjoining bathroom was not DDA compliant as we would expect in the UK - no hand rails or adapted shower - it was not offered as an accessible room so we did not feel we were misled in any way. It was perfectly manageable for us but it would not suit someone who was non-ambulent. A ramp had been made for the one shallow step near the entrance to the Riad which was really helpful.
The staff at the Riad were brilliant; any request was met promptly with good grace and cheerfulness; all are genuinely caring and attentive with a wish to make your stay in Marrakech a happy one. Tim the manager is very helpful and kind and he his comments make interesting listening. He also has many years experience of living and working in North Africa and his advice is worth taking. We had also asked the company to organise a guide and a day trip for us and everthing was excellently organised and accomplished seamlessly.
Riad Africa is clean and comfortable; the room sizes are governed by the size of the building and they make best use of the space available. We ate in a couple of evenings; it's a set menu and excellent value at 150 dirhams for three courses; you can eat cheaper but you won't get better quality food elsewhere. I am on a gluten free diet and this was also accommodated with out any trouble.
The thing I liked the best? Returning after a day out and walking into the cool tranquility of the courtyard whilst only 50yards away all is hustle and noise.
The thing I liked least? Occasionally hearing other voices in the courtyard at night - but this is beyond anyone's ability to put right. Next time I'd take ear plugs!
I would recommend anyone to stay at Riad Africa; it's great value for money, clean, comfortable and wonderful staff.

  • Stayed May 2014, traveled as a couple
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Helpful?
1 Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 22, 2014

I stayed in Marrakech staying in two Riad’s .. The Riad Africa was totally amazing , we were offered great service and advice & recommendations of where to go & where to eat ,, this was my 1st experience of a Riad and it didn't Disappoint.. it was fun to meet other guest share stories, & to stay in a Traditional Riad V's a garish modern hotel which could be anywhere ..
the service provided by the local staff was excellent a real credit to the Riad ,

Thank you for a wonderful time & making our trip a memorable one

  • Stayed May 2014, traveled as a couple
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Helpful?
2 Thank paula m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
291 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed May 13, 2014

Nicely tucked away down a few sides streets in the middle of the medina and less than a 5 min walk to the large square it's well located. The staff are impeccable - friendly and attentive. Breakfast on the roof top terrace was one of the highlights of the weekend as all the food was impeccable. My only complaint was the shower which was a drip of cold water and quite laughable considering the size of the shower head. After hiking about for the day a nice shower is a must. There was a large cock roach in our bathroom but they are everywhere. Did lounge in the pool/bath which was a nice temperature but it is rather small.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Dany L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level 5 Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 8, 2014

What a wonderful authentic and characterful Riad. We would have no hesitation in recommending a stay here. Tim the manager is very informative and gives helpful advice on how to enjoy your visit to Marrakech. As others have said we can not praise the staff enough. Mohammed with a ready smile. Said with his help and advice. The ladies who cook and make up the rooms. They just could not do enough to help us. They are truly lovely kind and generous people. It is this that would make us return without hesitation.
The location is great, quiet but close enough to walk to the square. It is perfect , not being too far away from any of the places of interest. The rooms are lovely, not big , but comfortable, and clean. Breakfast on the terrace was such a treat. Breakfast was lovely nice fresh breads and pastries, yoghurt, fruit eggs.
We had dinner at the Riad the first night, which was a chicken tagine. Beautifully made and such a nice welcome.
The Riad has a plunge pool , which is not heated and is cold , but as it was 38-40 when we stayed it was a welcome relief.
Overall a great place to stay, good value for money, and a very enjoyable experience.

  • Stayed April 2014, traveled with friends
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Helpful?
2 Thank Naz68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 7, 2014

A big thank you to Sue and the whole team in Marrakech for giving us the most fabulous holiday. Riad Africa was a great base for our time in Morocco; authentic, characterful, comfortable and personal, and superbly located in the old town. The service was outstanding. Tim, Said and all of the other staff were so welcoming, friendly, helpful and knowledgable. They made sure that our holiday went without any glitch and really helped us to settle into this new culture. We went on numerous day trips that Sue and/or the Riad staff organised for us and we enjoyed every moment of them. They were all excellently planned and the people that led them, and those that welcomed us into their homes, were delightful. And the icing on the cake was that we all loved the Moroccan food, even our teenage children! You can't get much better than that. The best family holiday we have had in a long time. Big grins all round.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Africa

Property: Riad Africa
Address: 94 - 95 Derb Sakka | Riad Zitoun Lakdim, Medina, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #80 of 501 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riad Africa 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Beautiful refurbished first category guesthouse hotel in heart of Marrakech medina with large dipping pool and tropical roof garden. English-Dutch owned and locally managed. Riad Africa is very centrally located in a safe and peaceful residential neighbourhood in the Riad Zitoun Lakdim area of the Medina. Riad Africa has 16 spacious bedrooms and suites themed after Africa's most evocative and fabled destinations. Each room is equipped with air-conditioning, iPod docks, bath robes/slippers, a hair-dryer and personal safe. High speed wireless internet access is available throughout the riad. Guests can cool off in and relax around one of the largest plunge pools in the medina. A tranquil palm-filled courtyard, a comfortable dining room/salon, a massage room, heated plunge pool, juice bar and private roof garden/terrace offer a choice of public areas in which to unwind. A range of health and beauty treatments are available including a massage/treatment room and nearby hammam. Offering easy access (just a 2 minute walk from the taxi stand and bank) it takes just 5 minutes to walk to the bustling Djemaa el Fna square along the popular/easy to navigate Riad Zitoun Lakdim street. An excellent choice of local restaurants, cafes and shops is located within a 5 minute radius on foot, including the highly rated and atmospheric Kosybar. Other attractions located close by the riad include the Mellah, Kasbah and Dar Si Said Museum. Popular with couples, groups of friends and families with older children. ... more   less 
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