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“Royal Experience!” 5 of 5 bubbles
Review of Riad Shambala

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Riad Shambala
Ranked #169 of 1,186 Marrakech B&B and Inns
Certificate of Excellence
Puerto Vallarta, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Royal Experience!”
5 of 5 bubbles Reviewed June 23, 2013

Wooow it's hard to start because I'm speechless of how we got treated. My best friend and I decided to do an Eurotrip plus Morocco as we always wanted to come here, I tried to search for a good Riad as for us, two girls we thought it wouldn't be easy to get around Marrakech, I booked Riad Shambala and when we got there we felt as if we just arrived at our own little castle. The staff was amazing we were received with tea and pastries, the Riad is absolutely beautiful with a lot of beautiful details we loved, Mohammed explained the city to us, gave us a map and told us the city was really safe. We felt like home, and we felt really safe with the staff, they treated us like princesses. I never thought we would never want to leave, we really wanted to take the Riad and the staff home with us. They were always taking good care of us. And the best was that Mohammed went to say good bye to us at the airport, we really felt as family. We are absolutely coming back and bringing all our families and friends. Thanks Mohammed for a great Marrakech experience. See you soon.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alejandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
    165
    7
    1
    0
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Luxembourg City, Luxembourg
Level Contributor
136 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed June 1, 2013

Where to start?! We chose Riad Shambala because it looked beautiful and we were able to rent it exclusively for us 6 ladies - perfect for my bachelorette trip with girlfriends. We were truly spoiled the entire time! Starting with the airport pick-up, it was very comfortable and we were greeted at the Medina gate by Mohammed who had prepared a bouquet of roses for my arrival. The entire trip was full of special, personal touches like this. All of the staff was really friendly and we had a 24-hour watchman with us at the Riad who would walk us to our restaurant or to the taxi area and negotiate a good price. You can't beat that! Mohammed was also very sweet to buy our spices and beauty products for us, bargaining a "local" value, whereas I'm sure we would have paid double. He also organized a Berber drummer band with my friends and spoiled us each with local product gift baskets. All of the restaurants he recommended were delicious and we enjoyed our evenings out thanks to him. Thanks for a wonderful stay and for making this special trip something to remember for a lifetime!

Room Tip: I was lucky enough to stay in the suite - it was gorgeous!
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank guan66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
2 reviews
5 of 5 bubbles Reviewed May 22, 2013

Not only is this Riad lovely, but the staff is wonderful. Mohammed took very good care of us and also made this weekend very special for my friend who is getting married. She was showered in rose petals by all of us as a singing group played for her, which the staff helped us to arrange. Mohammed made excellent dinner reservations for us, our breakfasts were very nice and we all felt at home. Thanks for such a lovely trip to Marrakech.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nifer-o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
5 of 5 bubbles Reviewed May 11, 2013

The riad is absolutely beautiful with such charm and warmth. Right in the Medina, close to all the sights, we had our own space to relax and enjoy the magical feel of Arabian nights, looked after by Mohammed with true hospitality. We'll definitely be back!

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cristina p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
172 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

This was, in our family's opinion, impossible to beat. You only to have to stay in other roads to realise how perfect Riad Shambala is.

The location is really convenient, 20 minutes interesting walk to the centre of the medina and as far (less interesting walk) to la villa nouvelle. The rooms are comfortable with very restful beds, amazing plaster work and overall a homely yet luxurious feel. There are plentiful areas to sit - the terrace, poolside, balcony, dining area. The wifi is really efficient. But above all, the place is memorable for the staff.

We were a family/friends group who met up as a planned surprise for some members. The team at the road got completely involved with the mystery and plotting, getting disguises and similar sorted with joy and enthusiasm. There were endlessly inventive breakfasts, attention and advice about any requests, and Mohammed creates an intimate yet expansive world of peace within the walls of the place.

An unhesitating recommendation.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kingsgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muelheim an der Ruhr, Germany
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

I stayed at this wonderfull place for one week and I`ve been deeply touched especially by the staff, who take care of their guest like you are family. The hotel manager received us with the words: I am you "guardian angel" from now on, and indeed, he was. He explained, organized, showed us everything we needed. Always attentive and listening.

They prepared the place, the rooms with mindfullness, taking care of any detail...like rosepetals on the stairs, leading you up to your room, accompanied by the smell of orange blossom.

The wonderfull breakfast was served, when and where you wanted to take it.

You really arrive first in "a dusty little street" and when you passed the "beautiful black door" you find yourself in a oasis of stillness. A realm of relaxation, woven into a feeling of being protected.

Congratulations to Carlos for this wonderfull place and his great staff, which gives this place its heartfull flavour.

Room Tip: all the rooms are nice and each one is different from the other.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tara893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pueblo, CO
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 17, 2013

I've stayed at a variety of places around the world and to many to count in America, rarely do reviews. We stayed at Riad Shambala for 5 days the 2nd week of March 2013 and were very happy with our choice. We liked the location in the medina as it was easy access to areas outside the Medina and about a 20 minute walk to the center square. In this area you would rarely have someone trying to sell you something as it is less touristy as you get closer to the Souks and square the more you are approached. What makes this place truly great is Mohammed and the rest of the friendly staff. Having someone like Mohammed to give you directions and other advice was key to us having the great vacation and experience that we had. He speaks English, Spanish , French, Arabic and Berber. The rooms are very clean with great hot water in the shower. We had one of the smaller rooms which was fine for us, they also have mini suites and larger suites if you need more room. i saw all the rooms. There is also wireless. The wireless was intermittent in the room, but world great in the lobby area. Great little terrace with great views on roof. The breakfast was good, yogurt, fruit, different breads etc, orange juice and good coffee which was nice, you never know what kind of coffee your going to get around the world or in America for that matter. We ate dinner at the Riad twice and had the same thing both times. The honey tagine chicken. It was the best thing I ate in Marrakech, very good the way it caramelized in the pot. Normally would not have eaten the same thing twice, but it was so good we had to have it again. Who knows when or if I will ever get back here? If you are going to eat dinner you should let them know ahead of time or earlier in the day so they can prepare for it. It's not a restaurant. They emailed me the menu prior to our arrival. There are cheaper options for tagine all over town, but this was by far the best we had so I would recommend it once. Probably a good idea for the night of your arrival as after a long trip especially when it is dark it was nice to relax and get familiar with the area the next morning.
We always felt safe everywhere we went in Marrakech.
A couple side notes, in the center square food stalls try the sausage at stall 32. Many of the locals were there eating the sausage which was great, we had read other reviews about it. A day trip to Essaouira which Mohammed recommend as far as day trips was also good. The place is beautiful, you could consider spending one night there as it is easier to shop then in Marrakech, one day was enough there for us, but again if you want to spend more time shopping you could stay over night. If you go to Essaouira you have to eat the prawns at the food stalls near the port that you read about. They are the best I have eaten anywhere in the world, we also had them in Barcelona at the market where they are recommended on this trip, they were good, but not as good as in Essaouira.
There was a couple from Spain and a couple from England also staying at the riad while we were there. We all talked about how much we loved the place and what a good choice it was. Again we loved staying here and if we went back would stay nowhere else. Thanks Mohammed and the rest of the staff for a wonderful stay! We would stay nowhere else when coming to Marrakech! The reason for 4 instead of 5 stars on sleep quality is because of noise, but I am a light sleeper, call of prayer which wasn't to loud, roosters, birds etc, but this is everywhere in Marrakech. Bring earplugs if you are a light sleeper. My girlfriend never heard a thing, but she can sleep through anything. Wonderful stay!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Beaverto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Shambala

Property: Riad Shambala
Address: Derb Sidi Messaoud 111, Arest Ihiri, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #169 of 1,186 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
This beautiful RIAD is located within the walls of Marrakech Medina or, as it is also known, the ancient part of the city.Inaugurated in September 2011, the hotel represents the realisation of Carlos, its owner´s, dream."Carlos' Dream" as it is known (which is inscripited in Arabic on the door of the Riad) brings to life his artistic interpretation and vision of a traditional Moroccan Riad.Every single detail, from the construction, the location, style & furnishings of the Riad are recreated in the classical & traditional manner which is typically Moroccan and one that the locals would recognise and admire as a typical Moroccan RiadThis vision enables the guests to engage themselves and appreciate the beauty and passion of this beautiful city with surroundings that bring to life of an era long forgotten but brought to life by the traditional settings of the Riad.During the Riad's construction only traditional Moroccan materials were used, such as Tadelakt plaster (concrete hand polished stone), Bejmat (baked clay), all of which was hand produced individually using traditional tools producing a complete piece of artisan work.Relax and enjoy drinking cocktail's or mint tea in its lounges or by the swimming-pool; far away from the hustle and bustle of the streets in the heart of Marrakech Medina, with the backdrop of the magnificient snowed Atlas mountains, or watch a beautiful sunset over the city at the end of the day, the choice is entirely yours.Do not miss the romantic experience of arriving at night at the Riad and going up to your room with a traditional candle lighting the way, whilst in the morning awake to a wonderful breakfast which can be taken in any of the Riad's charming locations or terraces.If you wish so, book your evening dinner at the Riad, you will certainly not forget the experience of tasting wonderful original Moroccan food on the patio or one of the many terraces, all set in a complete relaxed atmosphere enabling you to forget about the worries of the world. ... more   less 
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