This was our second visit to the hotel. Arrived having travelled 5 hours from another resort in the heat with kids. No welcome at all (would have been nice). Check in was quick . Got to our room which was in black c and was lovely. Major problem with the ac unit. At around 2 am every night a strong sewage smell whaffted in. We complained but it fell on deaf ears as they just couldn't understand! Happened every night despite it being looked at so in the end we just switched the unit off as couldn't be bothered to pack up and move rooms as only there for a few more nights and might be given a room even worse.
There does seem to be a huge problem with wasps. So much so you could'nt have a drink during the day except water. Hotel management need to address this.
The swimming pools and water park all great except some of the pools had quite a few bugs, wasps and red dragonfly. I did not see anybody cleaning them out during the day so did not allow my children to swim in certain pools. The waterpark was spotless however.
Moving on to the entertainment it's was very amateur. It's also centered around a pool with not enough seats for all. So you missed out if you did not nab a seat early in the eve.The mini disco is on first and I did'nt think was very safe for kids as one of them could have easily fallen in as they go around it.
On the plus side the food and drink was brilliant. Lots of choice. By far the best was in the Asian section. Ramesh the chef made some really good Asian food. He was the only one that smiled also. We ate there every night. He is a true credit to this hotel. Thank you Ramesh.
Overall had a good time but not sure we would go back. The evening entertainment not up to standard so hence we were bored in the evening and hotel too far too venture out anywhere.They should bring in acts from outside instead like they used to years ago.
- Official Description (provided by the hotel):
- The LABRANDA Aqua Fun Club overlooks the Atlas Mountains and is built on 5 hectares of land surrounded by shady olive trees, just 15 minutes from the city center and features magnificent views over the Atlas mountains. It features 16 pool and 2 heated indoor pools and the largest water park in Marrakech. Each air-conditioned room has a modern design and feature a private balcony. The rooms are equipped with a seating area with satellite TV. A buffet breakfast is provided each morning and all guests receive a mint tea upon arrival. The restaurant serves traditional Moroccan and International cuisine. Guests can also enjoy a drink at the bar and have a night out at the private night club. The hotel also offers a tennis court, a beauty salon and a well being center. Also available is a kid's club and free WiFi access in the 24-hour reception. Free private parking is provided. This resort is located 18 km from the Marrakesh Airport. ... more less
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- Also Known As:
- Pickalbatros Aqua Fun Club Hotel Marrakech