This was our second visit to the hotel. Arrived having travelled 5 hours from another resort in the heat with kids. No welcome at all (would have been nice). Check in was quick . Got to our room which was in black c and was lovely. Major problem with the ac unit. At around 2 am every night a strong sewage smell whaffted in. We complained but it fell on deaf ears as they just couldn't understand! Happened every night despite it being looked at so in the end we just switched the unit off as couldn't be bothered to pack up and move rooms as only there for a few more nights and might be given a room even worse.
There does seem to be a huge problem with wasps. So much so you could'nt have a drink during the day except water. Hotel management need to address this.
The swimming pools and water park all great except some of the pools had quite a few bugs, wasps and red dragonfly. I did not see anybody cleaning them out during the day so did not allow my children to swim in certain pools. The waterpark was spotless however.
Moving on to the entertainment it's was very amateur. It's also centered around a pool with not enough seats for all. So you missed out if you did not nab a seat early in the eve.The mini disco is on first and I did'nt think was very safe for kids as one of them could have easily fallen in as they go around it.
On the plus side the food and drink was brilliant. Lots of choice. By far the best was in the Asian section. Ramesh the chef made some really good Asian food. He was the only one that smiled also. We ate there every night. He is a true credit to this hotel. Thank you Ramesh.
Overall had a good time but not sure we would go back. The evening entertainment not up to standard so hence we were bored in the evening and hotel too far too venture out anywhere.They should bring in acts from outside instead like they used to years ago.
- Official Description (provided by the hotel):
- The Be Live Family Aqua Fun Marrakech hotel includes 17 swimming pools (15 outdoors). The huge Be Live Family Aqua Fun Marrakech provides 58 water slides and the Rafting River and Wave pool guarantee fun for young and senior. Our active guests have the chance to use the fully equipped fitness room, tennis courts, football court and mini golf without any extra payment. We provide to our guests an entertaining and professional day and evening animation program. For everyone who wants to enjoy the night life, a disco ($) is located in the resort. 15 pools outdoor pools. 2 indoor pools (1 adult & 1 kids pool) Heated pools. 7 Kids pools. 21 adults and 37 kids slides Aqua Park. 2 Indoor Pools (1 adult & 1 kids pool). Poolside umbrellas. Sun beds at the pool. Mattresses for sun beds. Pool towels. Shopping area. Laundry and valet service (€). Wi-Fi Free of charge (covers whole hotel area). Tobacco shop (€). Business Center (Free internet PC & Wi-Fi). Parking, Shuttle bus to the city centre. For children: For our little guests the resort provides 7 kids pools and 37 slides, a kids club and a children playground. If it is necessary, a baby cot and high chairs can be provided free of charge. Kid’s Club for children 4-12 years old. Kid’s playground area. Children’s Aqua Park. Baby cots and high chairs free or charge. OTHER SERVICES: The hotel offers shuttle bus service twice a day to the city centre free of charge. Visa, American Express & Master credit cards are accepted. ATM machine in the hotel. Doctor on request (€) ... more less
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- Also Known As:
- Pickalbatros Aqua Fun Club Hotel Marrakech