Our Family spent ten nights at the Aqua Fun Club - returning last week.
Despite a mess up by the hotel on our booking (we had booked and PAID for 2 rooms but ended up in one Family room with a put-you-up for my Son - not ideal having 5 of us sharing one bathroom - felt I had been ripped off despite the staff stating that it was an upgrade - more like a compromised down-grade!!!!)
The Hotel and guest rooms were very clean - grounds were clean and tidy - the staff work ridiculously long hours in unbearable heat and were always around gardening or cleaning up. My Youngest and I had an traumatic ride on one of the fun park slides on the first day (DONT go on the slides where there is only a mat!!) which left my Son with a bruised and grazed elbow and leg, and me with a deep cut to my knee and a very dodgy and painful shoulder and hip which sadly led to sleepless nights because of the pain.
The resort is in the middle of nowhere so nowhere to go off for a walk and felt that the excursions were a bit dull sounding and also very expensive compared to other places where we have been on holiday, although Camel rides are available for 150dhm for 45 mins - just over the road from the resort - no need to pay for the excursion to get a camel ride.
The food at the resort was very good - different restaurants to choose from and even my fussy kids always found something to eat (usually in the Italian).
Pools were clean and never over-crowded - one negative is that they are only open until 6 - which we tended to drag on until 7 when we would be ordered out - they should address that as it was far too early considering that the evening 'entertainment' didn't really kick off until almost 10pm so there was a lot of sitting around in the evening - thankfully we took cards with us to play.
The Entertainment staff were very friendly - always happy to have a chat, although our main gripe was that the films for the kids on all but one night were in French and that most of the entertainment for the children was in French which excluded most of the English families staying at the time.
Free shuttle into Marrakech, but despite being warned we got lost in the back streets of Marrakech and got 'mis-guided' by a local who basically dumped us in the middle of nowhere after we refused to give him ten euros!!!!
Overall it was a good relaxing holiday, although the location is not ideal as you cannot go anywhere outside of the resort without paying for it.
- Official Description (provided by the hotel):
- The Be Live Family Aqua Fun Marrakech hotel includes 17 swimming pools (15 outdoors). The huge Be Live Family Aqua Fun Marrakech provides 58 water slides and the Rafting River and Wave pool guarantee fun for young and senior. Our active guests have the chance to use the fully equipped fitness room, tennis courts, football court and mini golf without any extra payment. We provide to our guests an entertaining and professional day and evening animation program. For everyone who wants to enjoy the night life, a disco ($) is located in the resort. 15 pools outdoor pools. 2 indoor pools (1 adult & 1 kids pool) Heated pools. 7 Kids pools. 21 adults and 37 kids slides Aqua Park. 2 Indoor Pools (1 adult & 1 kids pool). Poolside umbrellas. Sun beds at the pool. Mattresses for sun beds. Pool towels. Shopping area. Laundry and valet service (€). Wi-Fi Free of charge (covers whole hotel area). Tobacco shop (€). Business Center (Free internet PC & Wi-Fi). Parking, Shuttle bus to the city centre. For children: For our little guests the resort provides 7 kids pools and 37 slides, a kids club and a children playground. If it is necessary, a baby cot and high chairs can be provided free of charge. Kid’s Club for children 4-12 years old. Kid’s playground area. Children’s Aqua Park. Baby cots and high chairs free or charge. OTHER SERVICES: The hotel offers shuttle bus service twice a day to the city centre free of charge. Visa, American Express & Master credit cards are accepted. ATM machine in the hotel. Doctor on request (€) ... more less
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- Also Known As:
- Pickalbatros Aqua Fun Club Hotel Marrakech