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“Another Great Holiday”

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LABRANDA Aqua Fun Club
Ranked #146 of 496 Hotels in Marrakech
Huntingdon, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Another Great Holiday”
Reviewed July 8, 2013

My friend and I have just returned from another great holiday in Marrakesh, we went to the same hotel as last year, and were not disappointed. We arrived and a couple of the animation team from last year were still there and remembered us, which was great. The improvements made to the complex are great, and we had an excellent time. I am returning again next year.

  • Stayed June 2013, traveled with friends
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Helpful?
2 Thank LesleyYates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (489)
Date | Rating
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  • Danish first
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English first
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 4, 2013

I Travel quiet to different countries around the world due to my work, I have stayed in plenty top luxury hotels but PICKALBATROS AQUA FUN CLUB, MARRAKECH have to say and highly recommend to family and friends for its Excellent service, excellent value, excellent hotel, excellent staff, such friendly , helpful staff at all times during my stay, can not criticise about anything whatsoever, the staff gives you such welcome when you arrive they make you feel at home. Accommodation was superb, very spacious and clean throughout the hotel, the bars and buffet restaurants excellent food never had to complain about anything, excellent views of the hotel from the bedroom balcony the pools and the Atlas Mountains, pool and bar areas maintained to very high standard and at night when the lights are on looks beautiful. All lawns looked after very well and watered daily, you can see the gardeners every morning hard at work on the hotel grounds.
I would like to this opportunity to thank all the staff throughout the hotel and restaurants and every other department from room service to waiters to and the chefs who cooked fresh food every day and displaying a great buffet.
On personal note a very high praise for Fikri who is one the custom relations person who delivers such a high calibre standard of customer service, and also he is great DJ too. Always happy to help with a smile at all times keep it bro..
Ismail always keeping everyone entertained with his smile and jokes, and would go way out of reach to keep everyone entertained you also keep it bro...
Abdellah his presence in lobby so warm and affectionate always to pour some nice hot mint tea for you on your arrival in the lobby...
Aadil in the Columbus bar after midnight would agree to make me a cup of tea no matter what time it would be after midnight great staff..
All you guys will be remembered and never will be forgotten.
Overall my stay at this hotel as my review would tell you it's a hotel to remember and to come back to and will be highly recommended within my family , relations and friends...
It was a holiday and experience of a lifetime....

  • Stayed June 2013, traveled solo
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Helpful?
5 Thank COOLD786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Stockholms Län, Sweden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 2, 2013

Just got home from a fantastically fun filled holiday in Morocco. We were very pleasantly surprised at the standard of service, cleanliness and facilities of the hotel, if you are not happy with your room just ask to see another, as fussy so and so's we were shown 3 or 4 different ones until we found one that suited us , the other rooms were fine we just wanted a bit more! With a family that had many different tastes and preferences we found the food provided plenty to keep us all happy, the lunch and evening menus offered a different choice every day. This hotel has restored our faith in all inclusive packages! Oh and they make nice cocktails on request! Our twins are 5 years old and we found the pools and slides suited a range of all ages and the safety equipment and number of life guards were more than adequate. We have read some reviews about things going missing from the rooms, however we can say we had no experience of this and even had housekeeping knock our door to see if we had lost some glasses that had been found. My husband left his leather camera case in the bar and this was promptly handed in to lost property and returned next morning. This our first family holiday where we all wanted to stay longer... Happy holidays :)

Room Tip: Ask for pool or mountain view
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  • Stayed June 2013, traveled with family
    • Value
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Helpful?
2 Thank Samantha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 1, 2013

Good Service, Good Value, Good Hotel, Good Staff, Very Clean, Great Hotel to go to if you have
Children as plenty for them to do. The Aqua Park will keep them entertained. Night time entertainment a bit limited for older couples, Overall a good hotel and we would stay there again!

Room Tip: Ask for a Pool View
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank leon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 23, 2013

My wife and I stayed at this fabulous hotel with our son who has just turned 3. I can proudly say that their service was in keeping with a five star status and we had a fantastic time. Our room was spacious and clean with a beautiful balcony facing four different pools and the Aqua Park. The pool area is well maintained and beautifully lit at night, the grass trimmed and watered daily by hard working gardeners and the hotel grounds were striking in contemporary appeal, as well as stunning historical features. We want to thank all the staff throughout the different restaurants and special thank you to Samir in Pizza Pino whose service catapulted by the day. In terms of food we always had a good variety to select from, and a day never went without pleasing our appetite. Ismail and the rest of Animation team were always upbeat, it was very visible the length they would go to keep every one smiling and entertained with lots of recreational activities, not to forget the surprise birthday cake that they made for my son which stemmed from a quick question at reception, a very attentive and detailed execution, Thank you animation and patisserie. And all the staff in every department from room service, to the waiters and chefs whom would cook your food fresh before you very eyes in the restaurants, to the tea man in reception who welcomes you with his warm yet refreshing presence, the lifeguards around the pools and every other worker around this hotel just made our trip even more special. So thank you all and see you when were back ☺ A Khalid.

Room Tip: Take the free shuttle bus provided by the hotel, that leaves twice a day to the Medina and spend the...
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  • Stayed June 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Akhalid_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 23, 2013

Arrived back from Aqua Fun Club on 22nd June 2013 after a week's break with my husband and my 10 and 8 year old girls. We loved it! The animation team were awesome! Momo! What an amazing guy! Ismail, Fatima and Abdel! Wonderful people who made our holidays complete! Loved the food even though it was repetitive! Drinks were readily available but no real juice! Even for breakfast! Rooms were very clean but there were no hangers or an iron. The shower regulation was dangerous because we still had piping hot water sometimes even when we turned the tap to cold. The reception staff in the main lobby area are not very pleasant. The people who keep the place going and made our trip pleasant were the animation team! Would I go back? Most definitely! Perfect for families with young kids and anyone who is looking to shop in the Market. All in all we had a good time and will definitely recommend it!

  • Stayed June 2013
    • Value
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Helpful?
4 Thank DonkeyMomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 21, 2013

Stayed for a short break with my mum and it was absolutely amazing! We arrived at 1am and was greeted by a man at reception who could not speak English fluently so it was quite difficult to converse. However, check-in was fast and straight to our rooms. Again, the porter could not speak a word of English so we could not ask where restaurants were etc. Walking to our room we passed various lanterns which lit the pool - definitely highlighting how clean they were!

Breakfast wasn't the best meal - quite average. However lunch and dinner were lovely.. particularly if you like moroccan/mediterranean cuisines! Their tagines were delicious and the chefs were lovely and explained what the dishes were. (Coming from a fussy eater )The waiters notice if you do not have a drink and offer to get you some. They are so kind and serve with a smile! (something rare in UK!) Also, for all inclusives, at midday they do crepes which are lovely and light. The moroccan tea which is available daily at reception is wonderful and refreshing!

Depending on what you want out of your holiday, there is something for everyone; those who are adventurous or just want to relax by the pool. There are SO many pools to chose from!! All stunning and crystal clean and each one is guarded by a life guard. There is also a shuttle bus that goes to Marrakech which is about 25 mins away. Journey was not too bad as you go past various shops and the palace! The markets are really good if you can barter; be warned, some of them are amazing actors and will try and sell something at a ridiculous price! Other than that, there is spa in the hotel and various excursions such as visiting mountains, night tour of Marrakech, quad biking etc. When booking taxis, get the hotel to find one for you as these are MUCH cheaper!

PLEASE do not focus on the negative reviews that were written prior to May 2013 as the hotel was closed for refurbishments therefore I did not encounter ANY of the problems previously stated. Bathroom is of a fantastic size, extremely clean and nothing went missing.

LASTLY.... the animation team are SUPERB!!! Never met such positive, fun loving and energetic people. They will introduce themselves to you and make fun conversation. Particularly Ismail, Momo, Abdul and Zara who made the holiday extra special and work SO hard to make us smile. The discos in the evening are full of fun with a live music band too!

P.s I would try and learn some basic french as some people really struggle speaking English!

  • Stayed June 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about LABRANDA Aqua Fun Club

Property: LABRANDA Aqua Fun Club
Address: Route de l'Ourika | Km 18, Marrakech 40005, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Spa Hotel in Marrakech
#100 Luxury Hotel in Marrakech
#136 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — LABRANDA Aqua Fun Club 4*
Number of rooms: 252
Official Description (provided by the hotel):
The LABRANDA Aqua Fun Club overlooks the Atlas Mountains and is built on 5 hectares of land surrounded by shady olive trees, just 15 minutes from the city center and features magnificent views over the Atlas mountains. It features 16 pool and 2 heated indoor pools and the largest water park in Marrakech.Each air-conditioned room has a modern design and feature a private balcony. The rooms are equipped with a seating area with satellite TV. A buffet breakfast is provided each morning and all guests receive a mint tea upon arrival. The restaurant serves traditional Moroccan and International cuisine. Guests can also enjoy a drink at the bar and have a night out at the private night club. The hotel also offers a tennis court, a beauty salon and a well being center. Also available is a kid's club and free WiFi access in the 24-hour reception. Free private parking is provided. This resort is located 18 km from the Marrakesh Airport. ... more   less 
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Also Known As:
Pickalbatros Aqua Fun Club Hotel Marrakech

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