Stayed here for 4 nights late Nov' early Dec' second time in Marrakech and this Riad failed to impress in comparison to my first stay in a different Riad.
Was Welcomed with mint tea and pasteries which were nice, had a quick tour of the riad first impressions were good.
Had to ask how to get to square, what the arrangements with Riad were concerning breakfast. Seemed like I had troubled the staff by asking general questions.
3 nights of our stay we had several powercuts in the evening - this is to be expected after an afternoon of rain but not explanation was given and they seemed not to care about guests had to ask for a candle for our room.
Bed was very uncomfortable sunk in the middle, room was surfaces wiped but when you looked closer was filthy, the rug had a damp dirty smell.
Went down to breakfast one morning to find riad was flooded by the rain and outside our room was soaked! They put a roof on after the rain had stopped.
Staff all day and night on their phones to friends, playing music and watching tv felt unable to ask for anything or welcome in the Riad.
Only plus - terrace was pleasant in the sun and breakfast was nice.
Save your money you can find a much nicer Riad, better food, comfortable stay and friendly staff elsewhere in Marrakech.
- Official Description (provided by the hotel):
- The Riad Faiza is a new guesthouse in the medina of Marrakech, conveniently located 5 minutes walk from the famous Jeema el Fna, it enjoys a central location in the heart of the Medina, perfect for vacationers who want a unique experience during a stay in Marrakech. This traditional riad in Morocco has a large living room, dining room with fireplace, a large patio and a beautiful terrace on 4 sides, where you can relax after long days to visit. ... more less
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