We booked this hotel for two nights while in Marrakesh. I emailed to ask if they offered a complimentary hotel transfer, which I got an email confirming. The pick up was fine, but we were then charged 150 Dirham by the driver when we arrived.
They seemed to running an over booking scam where they overbooked rooms, hoping for no shows. We were told that our room had a problem with the bathroom and we were taken to another Riad which was near, but not what we had booked. We had to argue for some time to get a room that had any natural light and to get it at the same price that we had agreed to stay at the Riad Hannah.
Book this hotel is extreme caution, it may be ok if you end up with a room there, if not you will be moved around through a network of connections to find you a room in another Riad, which won't be what you paid for. The jacuzzi is also not working apparently so don't let this influence your choice!
- Official Description (provided by the hotel):
- Riad Hannah offers 11 rooms. Rooms that are almost identical. They all offer a blend of Morrocan ambiance and European comfort.All rooms have a modern bathing room. Some rooms even have their own bathtub. All rooms have European-style sanitary. All mattresses have the same European quality, which we consider an extra reason to stay at Riad Hannah. A good night’s rest in a strange town is necessary. ... more less
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