I booked my room through booking.com. When i arrived to Marrakesh, I found the hotel very easily.
The hotel staff was always around, helpful and polite. No matter what I needed. I got a big 3 bed room for myself with a clean bathroom, towels, and shower gel. On arrival they served mint tea (free, as welcome)
I loved every minute of my stay. The chill out area is awsome. You can have your breakfast on the roof. :)
If you can't bear the heat, there is a jacuzzi as well so you can just sit back and relax.
I haven't read the reviews before I came. I read them now. Maybe since then they changed staff.. Suring my stay The staff helped me with everything, shopping, getting things for the right price, buying my coach ticket, finding out the timetable for me, they gave me beauty tips, (for sunburn :), gave me directions, taught me few words in Arabic and Berber :)
The rooms are cleaned daily.
As a female solo traveller I was worried how people will treat me. I didn't have any problems. I felt safe in the hotel an outside too.
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