We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The perfect oasis in the Marrakech medina”
Review of Riad Helen

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Riad Helen
Ranked #42 of 1,187 Marrakech B&B and Inns
Certificate of Excellence
Reviewed April 11, 2013

We had an absolutely wonderful stay. From the charming and beautiful riad itself to the attentive service of the french and moroccan hosts and staff Riad Helen was everything we had hoped for. We stayed several places in Morrocco and Riad Helen was the best riad by far.
We had the privilege of staying in Room no. 1 which seems perfect for a honeymoon.
And maybe the best of it all was to go spice shopping and learning to cook a great Moroccan dinner with Riad Helens wonderful female chef and housekeeper - such a luminous person.

We warmly recommend Riad Helen

Lisa and Søren from Copenhagen

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank RosagerOvergaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario-et-Maxime, Gérant at Riad Helen, responded to this reviewResponded April 15, 2013

Hi Lisa, hi Søren,
Thank you so much for this review on TripAdvisor ! We're so happy that you spent such a good time at Riad Helen. You two are very nice people and it's been a real pleasure to receive you at home. We want to thank you in particular for the wonderful words you wrote about Fatiha and the time you spent with her ; she was very touched by this attention and send you her friendship. We would be happy to receive you again if you plan to come back in Morocco. Meanwhile, we wish you a good continuation and we thank you again for your review. Best regards :-)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (305)
Traveler rating
Traveler type
Time of year
Language

137 - 143 of 305 reviews

Reviewed February 12, 2013

Staying at Riad Helen was an incredible experience in Marrakech. The hotel managers, Mario and Maxime, did all needed efforts to make us feel like in house.

From decoration to focus on cleaning and organizing the room, the lounge music and roses daily put on the bed, everything made us feel welcome and enabled us to experience the best of moroccan culture.

The wonderful dishes prepared by Fatiha is something that must be congratulated. Besides the excelent cost and benefit ratio, the menu offer to the hotel guests the chance to try the authentic morrocan gastronomy.

The breakfast is very well served, tasteful and traditional.

We recomend the Riad Helen for your stay in Marrakech. If you need additional information about the hotel and Marrakech, feel free to contact me.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AllysonVissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario-et-Maxime, Gérant at Riad Helen, responded to this reviewResponded February 15, 2013

Hi Allyson !
Thank you so much for having sent your review on TripAdvisor. We are so happy that you felt like home at Riad Helen, that you enjoyed Fatiha's dishes and... our company ! We really want our guests to feel as comfortible as possible.
We hope that the rest of your stay in Egypt and your comeback in Belo Horizonte went well. We saw the nice photos you posted on facebook.
Thank you again for your confidence !
All our friendship to you and Rodrigo. Take care of you two.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2012

A travellers dream, is to discover and experience staying at Riad Helen. We were met at the airport by Damian (owner) and Mario (one of the managers) and from this point our wonderful experience started. The Riad is in an area where one can feel the true Marrakech and be in walking distance of the main square and souks. Mario and Maxime were truly fabulous hosts and nothing was too much trouble for them - such kindness is hard to find. They guided us through the souks, took us on a trip to the mountains, prepared coffee and tea at any time for us with something to nibble, and were always there for help and advice, and what they did not perhaps know, would find out. The list of their many kindnesses is acually too long to mention here. Many a laugh was had as well.

The Riad itself is lovely and we felt comfortable from the moment we stepped in.

Fatiha cooked the most wonderful traditional dishes for us, and also gave us an option to say what we would like to eat. Her wonderful meals will always be remembered. Fatiha extended many kindnesses as well.

We can highly recommended staying at Riad Helen which is made so very special by Mario, Maxime and Fatiha.

If anyone would like to drop us a line via Trip Advisor, we will be happy to try and answer any of your questions.

L&D

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NorthWestSeeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario-et-Maxime, Gérant at Riad Helen, responded to this reviewResponded December 4, 2012

Hi Lynda & Denis !
We would like to thank you for all the nice things you said on TripAdvisor, and in your private messages since you left the house. It was such a great pleasure to meet you, to receive you at Riad Helen and to help you spend a nice stay in Marrakesh. We are so happy that you liked the house, and felt here like at home ! Of course, we transmit to Fatiha all the wonderful things you said about her cooking and all your compliments. Thank you too for the suggestions you gave to us ; we will give you news about our projects, till you come back to see us ! We know that you are big travellers and want to discover many other countries, but if you come back in Morocco, come say hello ! Thanks again for your confidence, cheerfulness and everything. Take care of you two.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

I can´t say that the choice of Riad was easy. We visited many Riads on the website in fact were almost all very beautiful.. Fortunately I ended up making a correct choice, selected in the centre of the Medina and Souks. This Riad have one excellent location. The price is very good for the quality they offer as they try to help with everything and create a service five stars, giving the rest and confort to the guest's researching and helping to arrange everything. They offrer a mobile phone during your stay in case you get lost or if you hav any doubts. Undoubtedly important when you are in the middle of no where.
They were excellents hosts what that made ​​our stay much more confortable. I am very grateful to them. I also advise to diner at Riad is very good food was the best we did eat in Marakech, the cooker is excellent and its not expensive. We have to give them a VERY BIG THANKS because we caught the fly home early in the morning at airport in Casablanca. They rent a car, they drive and leave us in the check in at the airport. like said at begginig, better was impossible

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Diogo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario-et-Maxime, Gérant at Riad Helen, responded to this reviewResponded October 10, 2012

Hi Diogo,
Thank you so much for your review on TripAdvisor. We wish we could answer you in Portuguese but we are not so sure of ourselves ! Maybe we will try to learn some words for the next time we'll see each other.
We are both delighted that you enjoyed your stay at the Riad Helen, and we have to thank you again for your cheerfulness. It really was a great pleasure to receive you in our house.
Please convey our best wishes to Elsa.
Take care of you two.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2012

We had the most wonderful time at Riad Helen. The owner Dominique is very friendly and extremely accommodating. We were so comfortable it felt like we'd lived there for years. The food we ate was beyond amazing and we were constantly delighted by our meals. The Riad is superbly decorated and has a very Moroccan feel to it. I can't recommend it enough and I really hope to visit again soon.

Room Tip: We had a look around the Riad and all the rooms are of the same high standard!
See more room tips
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nancy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domilo45, Gérant at Riad Helen, responded to this reviewResponded April 27, 2012

Nancy and Rob thank you for your comment so nice. We spent quality time together as if to welcome you to the riad was a real pleasure for us. Customers become friends and the house becomes theirs. I hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

  • Stayed: December 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sylvie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2017
Google Translation

Stayed: November 2017
Thank Marc J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Marrakech hotels
0.4 mi away
Riad Dar Zaman
Riad Dar Zaman
#81 of 1,187 in Marrakech
498 reviews
0.2 mi away
Riad Tizwa
Riad Tizwa
#159 of 500 in Marrakech
332 reviews
0.2 mi away
Riad Adore
Riad Adore
#19 of 1,187 in Marrakech
440 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Riad Le J
Riad Le J
#83 of 1,187 in Marrakech
208 reviews
0.8 mi away
Riad Aguaviva
Riad Aguaviva
#9 of 1,187 in Marrakech
780 reviews
0.5 mi away
Riad 144 Marrakech
Riad 144 Marrakech
#46 of 1,187 in Marrakech
349 reviews
Show Prices
Show Prices
Show Prices

Been to Riad Helen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Helen

Address: 138 derb Arset aouzal | Bab Doukkala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 1,187 B&Bs / Inns in Marrakech
Price Range: $97 - $111 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Official Description (provided by the hotel):
Between the great Bab Doukkala mosque and Dar El Bacha Palace, gateway to the antiques district, Riad Helen is only 10 minutes walk from the famous square Jemaa el Fna.Its 5 spacious and bright rooms are equipped with a double bed (possibility of an extra bed in one of them). In bathrooms covered with tadelakt (traditional Moroccan plaster) you will find towels, bathrobes and shower brand Les Sens de Marrakech.The Riad has a central patio with fountain where you can enjoy your breakfast or meals. Unless you prefer the dining room, convivial or terrace and a beautiful view over the rooftops of Dar El Bacha Palace.At Riad Helen there is no preset menu. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Priceline and TripOnline SA so you can book your Riad Helen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing