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Four Seasons Resort Marrakech
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Reviews (1,449)
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All reviewsfamily pooladult poolpavilion roomrange roverbeautiful resortkids clubwalk in wardrobepool servicerooftop barpool restaurantminutes from the airportclose to the airportlarge balconymain buildingla mamouniatennis courtsa short taxi ride
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Reviewed May 4, 2013

A week with our two teenagers for the end of May half term - they both enjoyed it and, even better, so did we.

We took 2 interconnecting deluxe rooms 37 and 38 (510 Euros per room/night). Both rooms shared a common front door ie a hallway linked the 2: ideal for us. These rooms were a fair way from reception (down on the RHS of the property) but ideal for us and not all noisy. One of the rooms had an exceptionally large balcony and both were, well, as luxurious as you would hope in a FS resort.

Highlights for us:

- the FS airport arrivals service and then limo is worth having
- Solano breakfasts good
- pool side restaurant (Azzera?) Mediterranean style and good food although could be slow if you arrived at peak time
- we liked the Zest roof top bar and the courtyard dining outside
- hired bikes and cycled into and through the medina
- good childrens club: our younger teen was 14 and liked it
- the gardens and grounds and in fact the walled nature of the property (bit like Mamounia) was good for us

We were not so keen on:
- Solano for dinner
- we also ate in the Inara courtyard upstairs (light meal) - essentially there was not enough choice in terms of nighttime dining. This may have been because it was May but I am unsure
- taxi or car service into the medina seemed a bit patchy ie not instant by any means

  • Stayed: June 2012, traveled with family
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1  Thank byrneJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

Stayed for four nights, very relaxing and comfortable and we had a fabulous break. The staff are all extremely friendly and helpful but a special mention to Mr Amirre Ayat Allah, the Manager of the Azzera Grill and all his team, fantastic service and hospitality, they helped to make our holiday a memorable one.

  • Stayed: April 2013, traveled as a couple
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1  Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

I always thought I would stay in a riad when I finally visited Marrakech but with two kids under the age of 4 we decided that the Four Seasons would provide the space and privacy we needed.

The hotel is superb; nice interiors; good service; lovely pools. But the best thing this hotel offers is the kids club and we took advantage if this facility everyday. The kids loved it! The girls working there are really fantastic and my kids still talk ask about them from time to time!

The only thing stopping this hotel being the best place I have stayed in is value for money and the food. It's not that the food is bad, it's just not particularly good. And it's not that this place is unbearably expensive, it's just that I for one ended my holiday thinking I did not quite get the value for money that I would have wished for.

  • Stayed: December 2012
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2  Thank mez_mama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

But what FSM resort lacks in authenticity ( unfair to compare to a property built in 1923! ) it more than makes up for in the hospitality stakes. The pools are beautiful and spacious and if you happen to be a family then FSM beats the competition hands down! The scheduled activities and the genuine care the staff showed their charges was nothing short of superb. The bedrooms and suites are spacious and I recommend the ground level pavilion rooms as the patios are large and provide additional space to retire too! Service around the pool could be improved upon as they are often busy serving lunch and I did have to rely on the life guard to help me move sun loungers etc The food is generally good and the pop up bar is an excellent idea. whilst I was there they hosted a design evening and the top floor open air bar came alive with an influx of the beautiful and the vibrant! FSM is a beautifully designed resort but if it's people watching and vitality you require then you may leave disappointed, however if, like myself, you enjoy good service, spacious accommodation and pool side privacy then FSM will suit you just fine - for a people watching, dressing to thrill fix then take a cab for a glass of fizz to the grande dame in the full and reassuring knowledge that the comfort and care of FSM awaits you.

  • Stayed: April 2013
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2  Thank Marchmain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Stayed three nights in a great room (211) overlooking the pool and gardens, and ate in three of the restaurants and bars.
Reception area is pleasant (exchange rate on ATM not good) and all staff very obliging.
Room was large and well stacked, big double balcony, breakfasts were good with a wide choice,
pool areas most agreeable.
Hamman can't be taken together (shame, not like 4 Seasons in Sharm) and the fitness centre doesn't have a pool with it. Restaurants don't have that much choice on menu's and there are only 2 open at night. Taxi's into town 50dhm and it's too far to walk pleasantly. Staff have great attitude. Concierage arranged an English speaking guide for Souks, worth it 550 dhm. Miss the gardens over the road, they are pants!! Would stay in Gueliz next time as more choice of eating venues.

Room Tip: 2nd floor gives better views, especially overlooking the pool.
  • Stayed: April 2013, traveled as a couple
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1  Thank crbarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hfrehde, Director of Sales at Four Seasons Resort Marrakech, responded to this reviewResponded April 22, 2013

Dear crBarton,

Thank you for writing a review about your stay with us. We are glad to see that you have enjoyed our resort we hope to welcome you back in the very near future.
Please know that we do have a beautiful Couples Spa Pavilion with couples massages, watsu treatments and Razul and I will ensure that next time you come, we can arrange something special for you.
SIncerely,
Holger Frehde
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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