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Four Seasons Resort Marrakech
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Reviews (1,446)
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All reviewsfamily pooladult poolpavilion roomrange roverbeautiful resortkids clubwalk in wardrobepool servicerooftop barpool restaurantminutes from the airportclose to the airportlarge balconymain buildingla mamouniatennis courtsa short taxi ride
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Reviewed July 28, 2012

TEN minutes by cab from the bedlam of the Medina and its teeming souks, this luxurious and calming oasis provides welcome relief after the frenzy of the old town. The hotel is almost brand new, and everything from bedrooms to public areas is up to the usual superlative Four Seasons standard. Staff are friendly, courteous, and extremely willing. Gardens are huge and beautiful, scented with thyme, lavender, rosemary and eucalyptus. Inside, the Moroccan theme is evident but done with tasteful understatement: mint tea at reception and atmospheric lanterns on the terraces, but no kitsch. A comfortable siting room even has faint touches of Chatsworth about it with marble fireplace and bookshelves containing lavish tomes about life in the desert. Swimming pools are excellent: a large family one, with a clever design to amuse les enfants, and a superb adults-only one, vast and serene, expertly serviced by charming and helpful attendants who bring round the freebie ice creams and mini smoothies. Breakfast buffet first rate. Rooms opulent and supremely comfortable with latest in super-efficient aircon, digital TVs and gadgetry; bathrooms ditto. We had large comfy balconies overlooking gardens with table, chairs and a sofa, with giant fan overhead. The hotel seems to be working hard to eliminate minor housekeeping glitches referred to previously on this site. We had two adjoining rooms sharing a common lockable entrance door, which worked very well for us, and found our rooms well serviced, with frequent checks to ensure we were happy (although turndown was slightly hit or miss a couple of nights).The management kindly sent up a delicious chocolate birthday cake and flowers for our daughter’s 18th, an impressive touch and thank you. We made good use of the courtesy car for evening trips into the city and found the concierge and his team very helpful. But you will need cabs to get anywhere at all, and it’s worth paying a little extra (say £10 instead of £5) for a decent air conditioned taxi which the desk can whistle up for you. Generally, cabs are very cheap even if the cabbies downtown triple the fare when you ask for the Four Seasons. It is perhaps naïve to expect anything else. Spa superb, and we enjoyed two dreamy massages on a 2-for-1 special July deal costing just £70 for two one-hour massages. Not bad value. Our only other observation is that the hotel might be more adventurous with its dining options. Admittedly we have just come back from low season, when not everything can be expected to be running full blast, but if there had been a bit more variety on site then we might have stayed in more rather than go downtown. There is a decent Italian on site but with a fairly narrow menu: maybe expand that a bit? Or perhaps a steak and seafood bar? On the other hand, going into the heart of the city is half the reason for coming to Marrakech, so most guests will probably be happy. As for the fabled heat, incidentally, we enjoyed it tremendously after the grim British summer, and it is a bone dry heat so no mozzies – a real bonus. On top of that the low season deal makes the Four Seasons great value at this time of year. One or two on this site have gently moaned about high bar and food prices, and they are indeed not cheap, but no more than you’d pay in a hotel or restaurant of this quality elsewhere, and who goes to the Four Seasons expecting bargain basement anyway? Overall, a luxurious and restful retreat.

Room Tip: Garden rooms, which are a little cheaper than Atlas mountain view rooms, are fine because a lot of the time in summer you can't see the mountains because of the heat haze, and the gardens are truly spectacular.
  • Stayed: July 2012, traveled with family
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Thank BusinessBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

We are big fans of the Four Seasons, having stayed in many across Europe and in Sharm El Sheik for 5 consecutive years for the sunshine. So when the Four Seasons Marrakech opened we were delighted to have a shorter flight to the sunshine. We chose the VIP meet and greet, which was the perfect fast track start to our 9 nights of unrivalled in luxury and service. The entire hotel is furnished as you would expect a Four Seasons to be, no expense is spared in the common areas the luxurious drapes hang in the elegantly furnished bars and lounges. The Four Seasons signature fresh flowers are in abundance, their beauty doesn't disappoint. Everything is exceptionally clean, the cleaning staff keeping everything spotless. We had a Deluxe room, with a great view of the main pool, we expected a large room, with high quality comfortable furnishings, plenty of storage and that's exactly what we got. The bed was large and extremely comfortable. Breakfast was high quality with a lot of variety and served by attentive staff who remembered our particularly daily preferences. We ate in the hotel every night, using the whole host of dining options from in-room dining, to bar meals to a la carte. All of the food was very good and beautifully presented, the variety wasn’t enough though for 9 nights and it did feel limited. Mind you, we could have left the hotel and had a whole world of variety, but we chose not to do that on this occasion.
All in all it was an excellent stay, and we will return again, and will highly recommend to anyone who asks for a proper 5* hotel to stay in Marrakech.

Room Tip: Facing the pool for great view.
  • Stayed: July 2012, traveled as a couple
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1  Thank clairelouise2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

When I heard that Four Seasons had arrived in Marrakech I wanted to visit. Some of the earlier reviews have made reference to what must have been early teething problems which in the main have been ironed out. Our experience was as follows;
We had arranged to pick up transfer from the airport and what a slick operation. Met at the gate, whisked into a comfy lounge, escorted through a dedicated immigration channel, helped with luggage, black Range Rover waiting outside and then whisked to the hotel. Slick and well worth it. And just as slick on the way out.
At the hotel we were met and in our room within 10-15 minutes even though several groups had arrived at the same time.
We had a Pavilion Room which was large with dining area and a large terrace with lounges etc.
Room service was always delivered at the time they quote you when ordering. Poolside service was spot on. Any restaurants I asked the hotel to book were done. They organized an excellent guide for our visits to Majorelle Gardens, souks and the Medina.
I had been tweeting and offered a cocktail master class by Federico the sommelier. I thought this would have been forgotten but whilst in resort they tweeted me and offered up the master class in how to make a great mojito. Federico and the guys were great and we had a great evening as a result.
We did visit and dine at La Mamounia and your choice of hotel will come down to personal choice not necessarily cost. I could have stayed at La Mamounia for less then the Pavilion Room at Four Seasons. When I return, as I will which will I choose. Four Seasons without a doubt.
Thanks to Four Seaons and all the staff for a great stay in Marrakech

Stayed: July 2012, traveled as a couple
2  Thank CorneliusfudgeGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

5 nights here were not enough. We should have had 7. Hotel staff are all absolutely delightful, helpful and the most courteous out of the 6 hotels we stayed in on our trip. Our room was extremely spacious with a walk in robe with racks for 2 suitcases which is rare, huge bathroom with separate loo, outdoor area and traditional warm Moroccan decor. Beautiful and extremely comfortable.
A few friends who had been to Marrakech thought we should have stayed in the Medina though driving out of the hussle bussle back to the hotels peace, quiet and open space was very settling. Its barely a 10 minute drive.
Breakfast was amazing as were drinks of an evening in the lounge and dinner outdoors even though the temps were around 35 at night. We did not have lunch at the hotel as we were always out and about during the day.
The concierge organised Hisham our fabulous driver and guide and we were taken on the most fantastic trip to Berber country. The second trip was out to the coast for lunch and a look around Essaouira.
Marrakech is the most magical place as is 4 Seasons.l

Room Tip: I am pretty sure all rooms are great. We had a ground floor garden
  • Stayed: June 2012, traveled with friends
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Thank diesy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2012

Four Seasons Marrakech is a hugely impressive hotel. The Pool areas are simply amazing and everywhere else is top class. Service was extremely helpful and the staff showed great zeal in eliminating the two very minor hitches that occured. The residences manager, Nagy, was particularly helpful in showing me round. A very short first trip but I'm certain to be back many more times

Room Tip: overlooking the pools would be a bonus
  • Stayed: July 2012, traveled solo
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Thank PJay181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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