We stayed in Villa Makassar last week and had a completely exceptional experience from start to finish. We were collected by the airport by their representative who was charming and informative and dropped us at this elegant and delightful riad. Fouad met us and sat us down with a cup of Moroccan tea and pastries and talked us through the riads concept and construction and then showed us around all the parts before taking us to our room. A wonderful space, open, large, massive comfortable bed, two wardrobes, bang and olufsen tv, fabulous bathroom with a stand alone bath, huge shower and fabulous touches, the water snake skin head board, the cups brought back from the Taj Mahal, the chairs bought from La Mamounia, just lovely. This really set us up for the rest of our trip where the whole concept of this riad is you do everything on your own time. Wake up when you like, call down and say in 10 minutes I'd like breakfast on the terrace and hey presto, breakfast! Which leads me nicely to food.
The food here is amazing, breakfasts of fruit salads, yogurts, fresh baked cakes, pastries and breads, luxurious jams, Moroccan tea which we loved and juices. Then if you want more, eggs anyway you like, whatever you want. We had dinner here too and the food was excellent at dinner, in fact the apple desert was sublime and the best desert we had in Marrakech and we did eat in some fantastic restaurants. The lemon chicken tagine comes highly recommended too. I'll leave it to Fouad to tell you the story of the chefs pedigree!
House keeping was fantastic. I can not fault it in any way at all, everyday, everything was as clean and tidy as when we arrived and yet I only actually saw them in our room once! They seemed to know when you were on the terrace or out and worked around you, whatever the time of day. The general cleanliness and neatness of the whole riad was without fault.
We used the spa too which again, world class. If you book spa treatments you get the whole area to yourselves so that's the jacuzzi/small pool and all the small but perfectly formed treatment area. We had the hammam, body scrub and massage package and I don't want to give too much away because it'd spoil your surprise but what an experience, delivered by two of the friendliest, most professional people I have encountered and both my husband and I have had treatments in some of the best places in the world and I would come back here for this treatment, over all of them.
The riad is beautiful and you can tell the love and dedication that has gone into it's renovation, it has a history too so you do feel that you are in an amazing building. We loved it's position at the end of Rue de la Kasbah, it felt like being in the real Marrakech, walking down after sightseeing and seeing the shops and sellers and children playing football around us. It was a fifteen/twenty minute amble to Jemaa el fna but you really get to see some sights just getting there. And you can get a cab up to the door which is unusual here and worth it when you have cases.
Finally, almost! The staff are amazing. 10 rooms and 20 members of staff, you don't get better looked after than that. All of them were friendly, charming, accommodating and professional, happy to chat with you and share stories of their lives which we were so happy to hear and really added to our experience, full of humour and kindness. They know we have a choice over where we stay and they really want to make sure you have a great time, we genuinely believed that. Happy to make recommendations, bookings and help when their silly guests loose their cameras, phoning all over Marrakech! I find it hard to single out staff as they were all amazing but Jusef and Noelle were just brilliant.
And, if you are considering Marrakech and another destination then I can tell you that Marrakech is vibrant, busy, chaotic, so different an experience to other short breaks, populated by some of the funniest and nicest people you could wish to meet. And Villa Makassar is the oasis of calm. Will we head back? Oh yes!
- Official Description (provided by the hotel):
- 5 stars Art Deco Boutique Hotel with heated swimming pool and SPA, restaurant, 10 non smoking rooms and suites, 5000 sqf terrasse, lift, 3 patios, 2 lounges, direct access with car. ... more less
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- Also Known As:
- Villa Makassar Hotel Marrakech