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“Stunning!” 5 of 5 stars
Review of Villa Makassar

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Villa Makassar
Ranked #37 of 505 Hotels in Marrakech
Certificate of Excellence
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Stunning!”
5 of 5 stars Reviewed November 2, 2013

Just returned from our visit to this amazing riad - it's impeccable and one of my favourite places I've ever stayed! Besides being spotless, the rooms are beautiful and each so different (we were lucky enough to get an upgrade on our last night which was very kind).
You just feel so at home here - there are several rooms downstairs where you can just chill out as well as the pool and the rooftop terrace (we had breakfast up there one morning). The breakfasts are amazing as well!
The staff are all great, especially the manager. One of our bowls we bought from the souk was damaged when moving rooms and he was so kind in replacing it. Thank you!
A great stay and we would definitely return - I urge you to go and have a relaxing stay (our massages were very good as well).

Room Tip: Just be aware the back rooms don't get the wifi but there's a perfect signal downstairs! It...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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556 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 23, 2013 via mobile

Its the first time I went to Villa Makassar with my wife. A friend of us told us a lot about this riad.

Indeed, everything was perfect from our arrival till the end.

I loved the tasty food served anywhere and anytime you like.
The riad is very well located closed to the center and very calm area
I will definitely be back !

Helpful?
3 Thank Mehdi T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Souheil H, Directeur général at Villa Makassar, responded to this review, October 28, 2013
Dear Mehdi,

Many thanks for your feedback.

It has been great to welcome you and your wife at Villa Makassar.

We would be pleased to see you again and we wish you all the best.

Kind regards,

Souheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
London
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed October 22, 2013

Villa Makassar is truly one of the best places we have ever stayed. Absolutely Impeccable!
This Riad has been beautifully restored with gorgeous Art Deco items in every room. The staff are superb being helpful and charming and nothing is too much trouble at any time of the day.
The calm of the Riad was wonderful after the dust and noise of the City.
We were made to feel like one of the family, and a very happy family at that.
Thank you all at Villa Makassar for a wonderful five days. We hope to return to you!

Room Tip: All the rooms are wonderful so I would leave it to Souheil ......
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank JES1London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Souheil H, Directeur général at Villa Makassar, responded to this review, October 28, 2013
Dear Jes1London,

It has been great meeting you at Villa Makassar.

Such a great review from an accomplished traveller as you are, is just the best compliment we can expect.

Indeed, at Villa Makassar it is all about feeling home away from home and thanks to a great staff, we manage to reach that.

We are passionate by our commitment to our guests, and happiness is all around.

We wish all the best and hope to see you very soon.

Kind regards,

Souheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 22, 2013 via mobile

My wife and I stayed here on our first trip to Marrakech and what a find.
When you arrive from the airport and climb out of the cab it's a little like entering a parallel universe. This Riad is simply stunning, decorated in original Art Deco pieces and immaculately clean it really is a pleasure to stay here.
Our host Souheil and his staff were extremely helpful and polite without being overbearing and the service given was impeccable.
We ate here on 2 nights and the food was delicious, as was the breakfast each morning.
We were actually upgraded for no additional cost to one of the suites, we thought the normal rooms were nice but the suites really are decadent.
Highly recommended.

Stayed September 2013, traveled as a couple
Helpful?
3 Thank zag01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 30, 2013

I organised a hen do for 14 girls to Marrakech in March 2013 and we stayed in Villa Makassar. We found a great package which included accommodation, transfers and some food.

Villa Makassar was like a hidden oasis - the rooms and the Riad were beautiful. The rooms were all individually decorated and were stunning.

The location was great if you wanted to be in the old town, and the Riad organised taxis/minibuses for us to take us to the new town - mainly for the evenings.

The food was delicious; we had dinner one night at the Riad and then we had our breakfast on the roof top terrace each morning. All the food was freshly prepared.

The staff were amazing - and very attentive, and nothing was too much trouble. We also used the spa facilities which were great too.

And Juliette, who helped me organise the hen do was a super star. She gave me advice, answered hundreds of my questions, made me feel confident and comfortable about everything I organised for the hen do and ensured the bride-to-be and all the hen's had an unforgettable weekend.

I couldn't recommend Hotel Makassar more = PERFECT!

Room Tip: I stayed in one of the suites which was a beautiful room.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Luckytraveller82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Souheil H, Directeur général at Villa Makassar, responded to this review, October 18, 2013
Dear LuckyTraveller,

We were indeed very lucky to host such a nice group as your friends and you.

For a romantic honeymmoon, a friend's trip, a peacefull retreat....our place can be be booked for different purpose but with always the same commitment from us: serve you the best way possible.

On behalf of the whole staff and Juliette, I wish you all the best.

Kind regards,

Souheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed September 30, 2013

Went with my wife in May of this year and this hotel is amazing! The hotel itself is beautiful and peaceful, and the rooms fantastic. Our room was big and well equiped, and located close to all the local attractions.

The staff are so helpful and friendly, and made us feel at home. They went out to change money for us with minimum fuss, and greeted us with some traditional mint tea and delicious cakes and pastries. There was complimentary wifi which was invaluable when looking online for places to visit and the breakfasts were excellent. As well as being a top class hotel, the staff were so helpful and that makes the difference between a very good hotel and an excellent one.

We also used the spa facilities, getting a back massage which was relaxing. We also used the pool area which was very nice.

If we ever go back and visit Marrakech, then we will definitely be staying here!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank barneystinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Souheil H, Directeur général at Villa Makassar, responded to this review, October 18, 2013
Dear Guest,

We would like to thank your for sharing your experience at Villa Makassar.

The willing to visit us again is a the greatest compliment for us.

On the behalf of the all team, I wish you all the best and hope to welcome you soon.

Kind regards,

Souheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 26, 2013 via mobile

Literally just returned from a stay at Villa Makassar and was so overwhelmed by Souheil the Director and his wonderful team that although its close to midnight I wanted to right this straightaway . The villa itself exceeded all of my expectations. It is a truly unique and beautiful building furnished impeccably . But that isn't at the heart of the Villa..Souheil is. He is supported by an amazing group of people for whom nothing is too much trouble. Once they know you prefer tea to coffee at breakfast .. It magically appears . Want to eat outside. No problem. All way above anything I've experienced anywhere else in the world . However, what makes this do special is that Souheil really does care about his guests who are encouraged to think of the Villa as home. This philosophy was certainly evident by the care I have received over the last 5 days in particular. Unfortunately I was taken ill the day before I was due to come home and had to have surgery; a scary prospect when not on home territory. Souheil just took everything in hand as if I really was a family member ! He called the Doctor, ensured my partner could get to and from the hospital. Liaised with the hospital when translation was needed , visited me in hospital with beautiful flowers... His care was endless. I could just go on and on singing the praises of this kind man and his staff who all helped me and my partner at every opportunity. Souheil ... We will be back and I would encourage anyone wishing to visit Marrakech to make it a priority to experience this truly amazing rhiad.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Surreyadventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Souheil H, Directeur général at Villa Makassar, responded to this review, October 18, 2013
Dear Guest,

Many thanks for your touching words.

Indeed, we try as much as we can to make every guest feels home away from home.

We are convinced that it is the best way to discover a new city, a new culture.

We want every guest to have the best experience ever, and if some difficulties occur, we stand by his side.

A local quote says: "Always welcome a stranger that knocks at your door, better than a member of your family"

And that is exactly what we do at Villa Makassar.

We wish you all the best, and definitly wait for you next year, with your lovely daughters.

Kindly,

Souheil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Makassar

Property: Villa Makassar
Address: 20 Derb Chtouka | Kasbah, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Luxury Hotel in Marrakech
#20 Spa Hotel in Marrakech
#28 Romantic Hotel in Marrakech
#67 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Villa Makassar 5*
Number of rooms: 10
Official Description (provided by the hotel):
5 stars Art Deco Boutique Hotel with heated swimming pool and SPA, restaurant, 10 non smoking rooms and suites, 5000 sqf terrasse, lift, 3 patios, 2 lounges, direct access with car. ... more   less 
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Also Known As:
Villa Makassar Hotel Marrakech

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