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“Must be the best riad in Medina.” 5 of 5 stars
Review of Riad l'Etoile d'Orient

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Riad l'Etoile d'Orient
Ranked #143 of 1,177 Marrakech B&B and Inns
Certificate of Excellence
Huntingdon
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Must be the best riad in Medina.”
5 of 5 stars Reviewed March 21, 2012

Have just spent 5 nights in Riad Etoile and were sorry to leave, we were made so welcome, nothing was any trouble to them. The whole place is strikingly beautiful, the camera doesn't lie. All the staff were so friendly and helpful. We stayed in "Dana" room.
It was so clean and fresh to come back to after the mayhem of the narrow alleyways and cluttered souks. There was tea/mint tea/coffee available, just ask.
The state of the art hot-tub on the roof is finished now - with curtains (if you need them) and to add to the enjoyment, it comes with music, changing coloured lights, fountains, etc. and there is a shower and toilet there too.
It is so quiet once inside, and we slept well on the quite firm mattress. The toiletries were in such pretty silver trimmed bottles and the soap had a lovely spicy smell. For breakfast, which was good, there was ample freshly squeezed orange juice. We particularly liked the homemade fig jam (and we're not mad about figs!) and lovely crispy toast, but there was quite a selection of items on offer, just help yourself.
On leaving for the trip to Essouria, a full breakfast was provided at 7a.m. and we were escorted to a taxi in the big square and taken to the minibus - recommend this trip organised by the riad. (It would have meant an awkward trip to the bus station to get the ticket the day before if we had gone by bus, and the bus station is in the new town area).
From the riad we were able to walk to the main sights in Marrakech, saving the hassle and haggling getting taxis.
Cannot imagine any riad being better and would highly recommend.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ardamine12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 14, 2012

I have found this Riad absolutely first class. It is close to the heart of town - the Jemaa el Fna market place - and you save a great deal on taxis and have access to some good deals if you're willing to haggle. Above all, this Riad offers excellent service thanks to very competent and helpful staff. The only drawback is that taxis cannot drop you off at the entrance... but that is more than made up for by the very clean establishment, excellent mint tea, wonderful soaps, mattresses that give you a great night's sleep and best of all the Hammam massage!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Adriano V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oswestry, england
Level Contributor
486 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
5 of 5 stars Reviewed March 4, 2012

We've just left the Riad l'etoile d'Oreint and it was a wonderful stay, right in the heart of Old town Marrakech. Our room, the Fedka, was much bigger than it looks on the pictures, space at least for another bed in the room if you'd wanted, plus a great ensuite area. The entire Riad looks and indeed is, much newer than most Riads, and in that sense is comparable with the most modern hotels around, but still has the charm of the local area. We had a discounted winter price, but for the quality of the room, even the full price would have been excellent value.

There are permanently staff on hand to open the door, and you have the key to your room as well, so there are no worries about safety. The staff were wonderful, and very attentive, but otherwiase you woudlnt know they were there, it felt like being at home.

Getting to the Riad is a bit of fun - it is about 400 m down a narrow road through the souks, then through a small doorway into another alleyway - hard to find at first, especially if you're dumped somewhere nearby in a taxi - but once you've found it, no problem at all getting to and from the main square. The free wifi even works in the rooms and was good enough quality for me to watch the football online !

If you're even considering this place, you'll know about the location, and the noise of the crowds goes on till late, but in the end its quite peaceful and you soon get to sleep. The Riad serves drinks which you can take to the roof garden if you want - this is also where the breakfast and jacuzzi are, though we didnt try them at the same time. Breakfast is a little sparse, but if you're here for the experience, then this is the perfect place to stay, a peaceful oasis in the middle of the mayhem of Marrakech

Room Tip: We had the Feda, and it was excellent, spacious and clean.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank shaunsouthern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Battlefield
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 2, 2012

OK, a wide angle lens has clearly been used for the website pictures however the effect allows you to see how amazing this riad looks, rather than trying to give a false impression of size. The Etoile d Orient is like an oasis located two minutes from Djemaa El-Fna.

We met by Franck, on arrival and were ushered into the amazing atrium where we sat after being offered some mint tea and the opportunity to pause a moment after our travels. Franck then gave us a tour of the riad and explained the procedures relating to use of the Hamman, Spa treatments and hot tub which is located on the roof terrace.

After our mini tour, Franck showed us to our room. He kindly upgraded us from the Atlas room to the Fedka. The Atlas was the smallest room in the riad and would have been adequate for our needs. The upgrade was a pleasant surprise. All the rooms in the riad are beautifully decorated and furnished to high standard. Each room has a fridge and free WiFi is available. Tea and coffee facilities are not available in the rooms however was provided on request as well as ironing services at no additional charge.

The impression we received from the staff was that if they could they would. This was made clear when we asked about breakfast times. We said that we had an early start the next morning due to a trip to Essaouria. We were asked where our pick up point was and what time we had to be there, then without hesitation we were told that breakfast would be ready at 06:30! Teas, coffee, orange juice, hot and cold milk, cereal, yogurt, toast, pancakes, fresh fruit, cheese and preserves were a welcome sight and made a full and hearty breakfast.

We are pleased that we chose this riad and would definitely stay again. Franck, Rashid Bushra and Majoub helped us to have a memorable experience.

Tip; I recommend arranging a pickup from the airport unless you know the Medina well. This advice applies to all who are staying in this area. It is more expensive than a petit taxi but removes the shock of standing on the edge of Djemaa El-Fna thinking where the hell do I go from here!

Room Tip: They are all good
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Warzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 26, 2012

Well located for the Soukh. Very comfortable and welcoming. Extremely helpful. Suggest booking transport to and from the airport via the hotel.

  • Stayed February 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank NPS8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
5 of 5 stars Reviewed February 25, 2012

My girlfriend and I stayed with Franck at Riad L'Etoile D'Orient for 2 nights in November 2011 and can honestly say that it was one of the best stay's we've had at any hotel, anywhere. Just a short walk from Jemaa El Fna - but still tucked away on a quite street - the perfect escape from the enjoyable hustle of life in the Medina.

From the moment we stepped in the door - the staff was friendly and accommodating. Franck so kindly upgraded us to a bigger room as well - a very lovely surprise.

The room was perfect. A wonderful spa-like bathroom; amazingly comfortable bed; robes and slippers - everything we could ask for after a 2 day trek up Jebel Toubkal.

We were asked what time we'd like them to have breakfast ready for us (another nice surprise, as I had no idea breakfast was included)! After an incredible sleep - we came downstairs to a great breakfast laid out just for us. Cereals, fruit, yoghurt, cakes and pastries, pancakes, juice, tea, coffee - just perfect!

Initially, we had only planned to stay a single night - but after our arrival, we immediately went to Franck to ask if we could stay for another night. We did not want to leave!

If/when we do return to Marrakech - we will no doubt stay at Riad L'Etoile D'Orient again.

We cannot recommend this place enough - stay, stay, stay!

Cheers!

-Greg & Lou

Room Tip: The one thing to keep in mind - Franck speaks French. His English is good - but it may be ideal to h...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank gregdion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 19, 2012

My boyfriend and I spent 3 nights at this beautiful Riad at the start of November 2011. From the moment we stepped through the door we were astounded by the beautiful and luxurious surrounding. We were immediately offered some refreshing mint tea by Franck and then shown to our room and given a quick tour of the residence. Our room was one of the smaller rooms but had everything we needed for a short stay. The Riad is located just off Jemaa El Fna, so it's a fantastic location but you wouldn't know that it was in the middle of the Medina once inside, it is amazingly peaceful. We walked to all of the main sights, no need for transport. Breakfast was served on the roof terrace and consisted of morrocan pancakes, toast, preserves, fresh fruit, yoghurts, dried fruits, fresh orange juice etc.. We spent the early evening in the roof top jacuzzi, recovering from the days sightseeing. The Riad is absolutely spotless, the maids are very attentive and work hard to make sure that everything is in order. We didn't eat there but the food smelt amazing.

I would definitely go back, it was fantastic value for money.

Room Tip: Email the hotel before you fly and they will organise for you to be met at the airport, it was a lit...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LucindaTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad l'Etoile d'Orient

Property: Riad l'Etoile d'Orient
Address: Derb Dabachi, Derb Moulay Abdelkader no52, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #143 of 1,177 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Riad l'Etoile d'Orient 4.5*
Number of rooms: 7
Official Description (provided by the hotel):
Entirely rebuilt in 2010 the Riad Etoile D'Orient offers a refined setting combining tradition and modernity, reflecting sweet life and voluptousness. The Riad is exceptionally located at the heart of the bustling Marrakesh, at a two minutes walk from the Jamaa el fna square.Staying at Riad l'Etoile d'Orient is to discover the magic of a unique place in Marrakech ... more   less 
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