We have just returned from a 4 might stay here and we had a wonderful time, and would recommend based on our experiences.
The hotel arranged a 30 Euro pick up from the airport for us to save us the worry on arrival, and that was really helpful, but having more confidence by the time we left we got a taxi on the return journey for half the price.
All the staff at the hotel were really friendly and helpful. Couldn't fault them and there were no language issues. The welcome on arrival with a drink etc was most, well, welcoming.
Food was fine, though it was quite similar each day, but there was a lot of choice and it was all good quality. Drinks were fine also, so no complaints. It is an international all-inclusive buffet so its never going to be gourmet. We didn't try the Morrocan restaurant. I have eaten my body weight in doughnuts, mind.... mid afternoon snacks highly recommended!
Pools and leisure facilities were excellent (albeit ever so slightly cold!). Played tennis and equipment was really good. Shame indoor pool was extra, but we were given a free sauna as part of our deal.
Rooms were spacious, our 2 children were on sofa beds in adjoining room, so we all had our own space. Beds we comfy and bathrooms excellent. Can't fault them - and housekeeping arranged nightwear differently each day which was a nice touch. Shame we had to pay to use the safe in our rooms though... we stayed in Jacaranda (600s) and it was nice and quiet.
Shuttle bus service to the city was excellent - on time and always available. The hotel is 15mins journey out of town and we found that to be ideal as it was good to get away from the madness of the city to stay in our little desert oasis.
Took trip to mountains as arranged by the organiser at the hotel - again the service was excellent. We decided late on Sunday to see if we could go on Monday at 9am and despite the lady not working (day off) it was all sorted smoothly.
In all, amazing city and a really good hotel that delivered everything we wanted. Thanks to everyone who helped make our first visit to Morrocco such a wonderful one...
- Official Description (provided by the hotel):
- A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony. ... more less
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- Also Known As:
- Kenzi Club Agdal Medina Hotel Marrakech