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“Very pleasant” 4 of 5 stars
Review of Kenzi Club Agdal Medina

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Kenzi Club Agdal Medina
Ranked #101 of 505 Hotels in Marrakech
Certificate of Excellence
Stirling, United Kingdom
Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Very pleasant”
4 of 5 stars Reviewed February 4, 2014

6 of us stayed for a week in January.
Rooms were a good size , quiet & very well cleaned. as were the grounds & gardens.
Plenty to do in the hotel & facilities well maintained. We didn't have great weather for a couple of days - not nice enough to lie by one of the pools but kept ourselves amused with tennis/ boules / table tennis & archery.
Food was fine. Plenty of choice but some of the dishes were sometimes luke warm. The restaurant staff were helpful. Our favourite waiter would have a table for 6 laid out ready for us at dinner with ice buckets at the ready for wine & beer. Nothing was too much trouble with glasses being regularly refilled & plates taken away.
Coffee at breakfast was pretty rotten so I ended up going to the pool bar for a decent cup most days .

Taxis outside the hotel if you want to go into town. Negotiate before you get in - we were quoted 150 dirham but usually paid 70/80.
We organised a limo from the airport for the 6 of us. Driver was waiting for us in arrivals & collected us at the end of our holiday from the hotel. Cost for both ways was 40 euro. We also hired the same limo & driver for a day out. Highly recommended @ 80 euro . check oy their website luxury-riads.com

Only moan we had was with reception. only the cashier can take money for towels & taxes for checkout so it was a painful process

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank NijelS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 1, 2014 via mobile

A good place to chill out, tasty food and lovely staff. The only inconvenient is that you can't receive friend not even for a coffee. Another thing, I think that it's a place for people who have already visited Marrakech before because there is so much to do in the hotel that you don't have enough time to visit the city

Stayed February 2014
Helpful?
1 Thank Soumagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 31, 2014

My friend and I stayed here for 3 nights while competing in the Marrakech Half Marathon and it really was fantastic. Admittedly we got a very good deal but we really loved everything there. The staff were very helpful (as long as you speak French!) The pool and spa were beautiful and our deluxe room was really spacious. I was able to get wifi in pretty much all areas tho' I think it depends on your provider as my friend couldn't get it at all. We found the food excellent with masses of choice and were very impressed with the red and white wine. All local spirits and cocktails are also included and free flowing pretty much all of the time. Because it was January it was pretty quiet and we were very lucky with the weather. Because it is Africa, it did become very chilly at night but the heating in the room worked a treat. It is slightly out of the way of the main areas but the hotel runs a free shuttle bus which was great. I thoroughly recommend this place for an out of season mini break.

Room Tip: We stayed in the 500's. It is close to the main pool, restaurant and spa.
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank joanna w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 27, 2014

Enjoyed my stay here. Rooms we're clean and modern and food was generally of a good standard.

For once in Morocco it felt professional.

the only issue was the distance. Expect to get a taxi to go anywhere and more so expect to get ripped off by every taxt driver in Morocco! Tip - Always ask them to use the meter, if they so no, inform them that you are aware that is forbidden by law not to use the meter. This was probably the most annoying thing about Morocco for me.

Room Tip: Massage wasnt great.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Ma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 25, 2014

The hotel is attractive with beautiful well maintained gardens. It's located a fair bit out of town, surrounded by half finished, abandoned resorts. The rooms are nice, large enough and always clean. Bathroom as well is clean and there was always hot water. You have to pay 30 dirham/day if you want to use the safe in the room. I've never had that before. One other negative about the room is that the walls are paper thin! You can hear everything so hope you're not a light sleeper.
The food is very very average. There was always loads of Italian food (pizza, pasta) which is disappointing when you've come for good Moroccan food! Food is very repetitive. If you stay for any length of time I imagine you'd get very bored very quickly.
My advice is take the free shuttle into town and experience some proper food! I recommend booking the shuttle the day before as there is only space for 8 and it fills up quickly. It goes about once and hour.
It is mainly frequented by French tourists but the staff generally speak good English with the exception of the spa staff. I had a free hamman and was basically abandoned to find everything while the girls gossiped over tea. Poor.
There's entertainment which is cringe. It's supposed to be a five star resort, not butlins. I hate enforced fun but perhaps people with younger children will enjoy this. For me it ruined it a bit as there was no escape in the evenings for a quiet drink. (only one bar).
On the plus side they are generous with the alcohol.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank missvroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 24, 2014

This hotel is beautiful, amazing garden areas, lovely pool and the room we had was fantastic and air conditioned. Where this place fell was with the food primarily, often undercooked and definitely avoid everything with cheese in it. Secondly was the overall atmosphere, while great for the family and I was there with my family so it was great. The place does have a butlins feel to it. Secondly was the taxi the hotel booked for us which was about 5 times as expensive as the rank outside the hotel, we really did not expect that from the hotel itself.

I wouldn't visit again but my experiences of morocco unfortunately are marred and that is more to do with feeling that everyone was trying to rip me off as opposed to the hotel itself. Best idea is a short family break here, 4 days and it will be a fantastic trip.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank C-Loh_brown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgworth
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 20, 2014

Lovely hotel -only two floors high, built in traditional Moroccan style in magical gardens and courtyards. Big rooms. Great staff who were always cheerful, friendly and very helpful. Huge variety of really good food for all tastes at all meals - different every day and spoiled for choice! - snacks available all day. We went in January and the weather was wet but we had free access to the spa, pool and the hammam (I wonder if they'd taken notice of Maryanne's review?)which was amazing. We didn't see any night club and found it very quiet and relaxing. There seemed to be a lot of facilities for children situated to one side so that they could be safe and wouldn't be disturbing anyone else.
We walked outside the walls but it was in the middle of nowhere with nothing but roads around - best to get shuttle bus or taxi into town.

Room Tip: There are no lifts up to the first floor. If you don't mind the stairs these are more private a...
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ceinwen01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kenzi Club Agdal Medina

Property: Kenzi Club Agdal Medina
Address: Blvd Mohamed VI | Zone de l'Agdal, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Spa Hotel in Marrakech
#66 Luxury Hotel in Marrakech
#102 Family Hotel in Marrakech
#141 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kenzi Club Agdal Medina 5*
Number of rooms: 314
Official Description (provided by the hotel):
A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony. ... more   less 
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Also Known As:
Kenzi Club Agdal Medina Hotel Marrakech

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