Booked this for great price of £368 for 5 nights in October. Didn't expect much for the money and having read some reviews was expecting something mediocre but adequate as a base for my trip. How wrong I was! Resort was beautifully maintained, clean and peaceful and tasteful. Staff very friendly and accommodating. Animation Team were amazing: worked tirelessly to put on entertainment day and night and multi skilled. If you didn't want to participate they left you alone but never failed to say hello and ask if you were ok when passing you. Relaxation pool was huge and really disabled friendly, I have mobility issues and it was perfect for me. Moroccan restaurant was lovely and musician and waiter friendly and made a great atmosphere. Buffet restaurant was large, clean and good mix of local and international dishes. Agree with comments that resort is very French orientated but that is Morocco! We shouldn't assume as Brits that the whole world should speak English to a high standard, if you travel you should expect to try the language! In truth most staff could speak basic English and you can always get by with a smile and gestures! My only suggestions for improvement for this hotel are: stock the fridge with drinks and snacks (it is all inclusive after all and would make life easier) and make check-in a bit smoother. We were greeted by mint tea and cold towels on check-in but the process was a little confused with different people dealing with different parts of the process. Plus side was our room was ready on arrival and they moved room for me owing to my disability which was good. I usually stay in Riads so wasn't sure I would like this experience but it was great and I would definitely return and highly recommend. Don't miss the spa, it's gorgeous.
- Official Description (provided by the hotel):
- A pioneer in its category. This hotel-club provides a full range of activities together with the best contemporary design by architect Imaad Rahmouni. Modernism and discovery can be shared by families or friends, in one of the best leisure hotels in Morocco, located by the Atlas Mountains, in the middle of 10 hectares centenarian olive trees. Accommodation 9 riads 254 double or triple rooms (32 m²) and 60 suites (53 m²) – all with private balcony. ... more less
- Reservation Options:
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- Also Known As:
- Kenzi Club Agdal Medina Hotel Marrakech